21. What's Cooking: De Visie van MicrosoftHans.bos@microsoft.comtwitter.com/hansbos
22. Computer technologies are not neutral– they are laden with human, cultural and social values. We need to define a new agendafor human-computer interaction in the 21st century – one that anticipates and shapes the impact of technology rather than simply reacts to it.Being Human, Human Computer Interaction in the year 2020http://research.microsoft.com/en-us/um/cambridge/projects/hci2020/default.html