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2010 7th sem course module front office

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Profkunal

The document outlines the course details for Hotel Front Office at PCTE Institute of Hotel Management. It includes information on internal and external marks distribution, total lectures, tests and assignments. The objectives of the course are introduced to front office reports and dealing with emergencies. Class rules are specified regarding attendance, late entry, assignment deadlines and plagiarism. The course breakup includes topics to be covered, test and assignment schedules.

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PCTE INSTITUTE OF HOTEL MANAHEMENT 0 Hotel Front Office (7th SEM SEM) Sub code BH -- 407 INTERNAL MARKS- 20 TOTAL LECT. 37 EXTERNAL MARKS-30 TEST- 1+2+2 TOTAL MARKS- 50 case study -2 ASSIGNMENT-2 Objectives of the Course (Front Office): The main objectives of this subject are to introduce students with all the reports prepared in the front office department and how to deal with emergencies. Class RULES AND REGULATIONS: • No student will be given attendance, once the roll call is over. And if any student comes late i.e. after 10 minutes of start of lecture, s/He will not be allowed to enter in the class. • Any assignment after the due date will not be accepted. • No chance for making the assignment will be given again if it is found copied. Total Marks: 20;- MSE-10 Class Test 5 Assignment-5
SR.NO TOPICS TEST ASSIGNMENT 1 Introduction with course PCTE INSTITUTE OF HOTEL MANAHEMENT 2 Discrepancy Report 3 Night Room Report Course Break-up 4 Room Key Record 5 Night Clerks report Message Slip 37. Revision and tutorial 6 Departure Intimation Control Sheet Different types of Cards & Vouchers 7 Guest Registration Card , Guest History Card Test 8 Reservation Form Assignment 1 T.1 Syllabus Guest Folio covered in 1st 11 lectures (open 9 Cash Receipt Voucher book test) , Allowance Voucher T2. Syllabus covered in 13-21 lectures 10 Paid out voucher T3 Comprehensive , Lobby Control Sheet test 2 one hourly test 11 Short questions – one liner 12 Test 1 13 Local Telephone Call Voucher, Long Distance Telephone Call Voucher 14 Case study 1 15 Front Office Procedures for Emergencies 16 Lost & Found 17 Fire in the Hotel, Death

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2010 7th sem course module front office

  • 1. PCTE INSTITUTE OF HOTEL MANAHEMENT 0 Hotel Front Office (7th SEM SEM) Sub code BH -- 407 INTERNAL MARKS- 20 TOTAL LECT. 37 EXTERNAL MARKS-30 TEST- 1+2+2 TOTAL MARKS- 50 case study -2 ASSIGNMENT-2 Objectives of the Course (Front Office): The main objectives of this subject are to introduce students with all the reports prepared in the front office department and how to deal with emergencies. Class RULES AND REGULATIONS: • No student will be given attendance, once the roll call is over. And if any student comes late i.e. after 10 minutes of start of lecture, s/He will not be allowed to enter in the class. • Any assignment after the due date will not be accepted. • No chance for making the assignment will be given again if it is found copied. Total Marks: 20;- MSE-10 Class Test 5 Assignment-5
  • 2. SR.NO TOPICS TEST ASSIGNMENT 1 Introduction with course PCTE INSTITUTE OF HOTEL MANAHEMENT 2 Discrepancy Report 3 Night Room Report Course Break-up 4 Room Key Record 5 Night Clerks report Message Slip 37. Revision and tutorial 6 Departure Intimation Control Sheet Different types of Cards & Vouchers 7 Guest Registration Card , Guest History Card Test 8 Reservation Form Assignment 1 T.1 Syllabus Guest Folio covered in 1st 11 lectures (open 9 Cash Receipt Voucher book test) , Allowance Voucher T2. Syllabus covered in 13-21 lectures 10 Paid out voucher T3 Comprehensive , Lobby Control Sheet test 2 one hourly test 11 Short questions – one liner 12 Test 1 13 Local Telephone Call Voucher, Long Distance Telephone Call Voucher 14 Case study 1 15 Front Office Procedures for Emergencies 16 Lost & Found 17 Fire in the Hotel, Death