8. ??(Disruption)? ????? ?? ???? ??
Incumbents dominate
sustaining battles
Performance
45% on
$250,000
60% on
$500,000
Time
Entrants typically
win at disruption
Time
40% 20%
on $2,000
Copyright Clayton M. Christensen
9. ???-???? ??? ?? ??? ???? ??!
Long-distance telecommunication
Higher education
Music recording & distribution
Movies / Video
Retailing
Steelmaking
10. ????? ??? ???? ??? ????,
?? ? ?? ??? ???? ??!
??
? Ford
? Department Store
? Digital Equipment
? Delta
? JP Morgan
? Xerox
? IBM
? Cullinet
? AT&T
? Sony DiskMan
? Japan
??
? Toyota
? Wal-Mart
? Dell
? Southwest, RyanAir
? Fidelity
? Canon
? Microsoft
? Oracle
? Cingular
? Apple iPod
? Korea, Taiwan, HK
??
? Chery/Tata
? Internet retail
? RIM Blackberry
? SkyWest, Air taxis
? ETFs
? Zink
? Linux
? Salesforce.com
? Skype
? Cell Phones
? China, India
12. ?????? ?????
THE VALUE PROPOSITION:
A product that helps customers do
more effectively, conveniently &
affordably a job they’ve been
trying to do
PROFIT FORMULA:
Assets & fixed cost structure, and
the margins & velocity required to
cover them
RESOURCES:
People, technology, products, facil
ities, equipment, brands, and cash
that are required to deliver this
value proposition to the targeted
customers
PROCESSES:
Ways of working together to
address recurrent tasks in a
consistent way:
training, development, manufactu
ring, budgeting, planning, etc.
15. ??? ???? ??: ?????? ??
Estimated Inpatient Cardiovascular Procedures, 1979-2002
000s of procedures
1,400
CAGR
1995-2002
Balloon
Angioplasty/Stenting
15.69%
1,200
1,000
800
Bypass
600
-1.51%
400
200
0
1979
1981
1983
1985
1987
1989
1991
1993
1995
1997
1999
2001
.
Source: United States Centers for Disease Control and Prevention National Hospital Discharge Survey; Innosight analysis
16. ??? ??? ??? ?? “??? ???”
High
??? ??? ???
“When angioplasty was introduced, it
captured the imagination of cardiologists
and surgeons differently.
Surgeons were skeptical about this new
procedure. They were used to seeing small
arteries in the operating room and
questioned how one would be able to
introduce a small catheter into the femoral
artery, navigate it via the left main coronary
artery into a distal vessel, and dilate it.
Cardiologists saw this as an incredible
opportunity to treat patients with ischemic
heart disease.”
Low
??
—Chief, Division of Cardiothoracic Surgery,
Miami, Florida
17. ??? ??? ? ?? ????
2. Business model
Innovation
18. ??? ??? ?? ??? (???)
????? ??? ? ? ????!
Experimentation
& Problem-solving
Probabilistic
Pattern
Recognition
Intuitive Medicine
Empirical Medicine
Rules-Based
Precision Medicine
Evidence-based medicine
Technological Enablers of Disruption are
Molecular Diagnostics, Imaging Technology, and Data Analysis
19. ????? ????? ??????
Value Proposition:
Don’t know what’s
wrong? We can address
any problem you bring
Profit formula
Resources
Processes
20. Turning machines
Hobbing department
A starts here
Tapping equipment
Annealing
furnace
Boring machines
Storage
Path taken
by product B
Cut-off
saws
De-burring machines
B starts here
Stamping machines
Office area
Shipping Department
Polishing Dept.
21. Overhead Burden Rate
??? ??? vs. (????) ???? ??
10.0
10
Cost of Complexity: Burden rate
increases 27% for each doubling
of product families
8.0
(20)
6.0
(4)
5.0
Pontiac
Essex
(4)
Lima
(10) Saginaw
4.0
(5)
Tiffin
Sandusky
3.0
(2)
Lebanon
(10)
(6)
Fremont
16 product families
8 product families
(2)
4 product families
Maysville
2.0
2 product families
Economies of Scale: Burden rate
drops 15% for each doubling
1.0
1 product family
1
10
10
20
40
100
80 100
160
320
Plant Scale (sales in $millions)
1000
22. ??? ????? “? ?? ? ??”?
Solution Shops
? Consulting firms
? High-end law firms
? R&D organizations
? Diagnostic & intuitive
activities of hospitals
Fee for Service
Value-adding process
businesses
? Manufacturing
? Education
? Food services
? Medical procedures
following diagnosis
Fee for Outcome
Facilitated Networks
? Telecommunications
? Insurance
? eBay
? Provider and patient
communities
Fee for Membership
26. ??? ???? ??? ??? ??? ???,
??? ????? ??? ????.
Performance
General hospitals, physician practices
Employ the best
expertise and deploy
the best technologies
Diagnose the underlying cause quickly
and accurately to get to a precise and
predictably-effective therapy
Retail clinics, care directed by nurse
practitioners, patient self-management
Time
27. ??? ????? ??? ??? ?????? ??
Wellness programs
Telehealth /
e-visits
Wireless
health
devices
Telecommunications and
Home monitoring
Precision
diagnostics
Retail
clinics
Information management
and decision-making tools
Medical homes
and care teams
Hospital
at home
#28: Challenge #1 coordination in an increasingly fragmented system: the critical role of primary care, medical home, or a new type of information manager; information collection, storage, and processing often becomes centralized in response to decentralization of services (IBM) Challenge #2 promoting coordinated, systemic change: the role of integrated health care systems, large employers, and the government; who can orchestrate and introduce DI?