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??? ??? ??? ??
Disruptive Innovation and the Future of Healthcare

May 19th, 2011

??? PhD, MPH, MBA
????? ????? ? ????
??? ??? ??? ??(2011 5-19)
?? ??
? ??? ???? ?????
? ?? ??? ??
? ??? ??? ????
? ????? ??

? ??? ???? ??? ??
? ???
? ????
??? ??? ?? ?????
??? ??? ??? ????
? ??? ??? ??(Consumerism)
? ???-?? ? ? ?? ? ?? ?? ? ?? ??
? ??? ??? ??? ??!

? ??(???)? 民主化(大衆化)
? ??(? ???)? ??? ???? ????? ?.
? ????? ???(commoditization of expertise)

? ??(??) ??? ??/??? ??? ??
? ??? ??????? ??
? ?? ?????? ?? ??? ??? ??.
? ?? ??? ??? ?? ?? ???.
(???) ?????
Improvement vs. Innovation
Technology vs. Business Model
Sustaining vs. Disruptive

Centralization vs. De-centralization
?????: ???? ????(Decentralization)
??(Disruption)? ????? ?? ???? ??
Incumbents dominate
sustaining battles

Performance

45% on
$250,000

60% on
$500,000

Time

Entrants typically
win at disruption

Time

40% 20%
on $2,000
Copyright Clayton M. Christensen
???-???? ??? ?? ??? ???? ??!

Long-distance telecommunication
Higher education
Music recording & distribution
Movies / Video
Retailing
Steelmaking
????? ??? ???? ??? ????,
?? ? ?? ??? ???? ??!
??
? Ford
? Department Store
? Digital Equipment
? Delta
? JP Morgan
? Xerox
? IBM
? Cullinet
? AT&T
? Sony DiskMan
? Japan

??
? Toyota
? Wal-Mart
? Dell
? Southwest, RyanAir
? Fidelity
? Canon
? Microsoft
? Oracle
? Cingular
? Apple iPod
? Korea, Taiwan, HK

??
? Chery/Tata
? Internet retail
? RIM Blackberry
? SkyWest, Air taxis
? ETFs
? Zink
? Linux
? Salesforce.com
? Skype
? Cell Phones
? China, India
??? ??? ????
?????? ?????
THE VALUE PROPOSITION:
A product that helps customers do
more effectively, conveniently &
affordably a job they’ve been
trying to do

PROFIT FORMULA:
Assets & fixed cost structure, and
the margins & velocity required to
cover them

RESOURCES:
People, technology, products, facil
ities, equipment, brands, and cash
that are required to deliver this
value proposition to the targeted
customers

PROCESSES:
Ways of working together to
address recurrent tasks in a
consistent way:
training, development, manufactu
ring, budgeting, planning, etc.
?? ??? ????? ??? ??? ????
???? ?? ????? ?? ?? ??? ????.

Other examples:
? Computers
? Colleges
? Investment Advisory
? Retailers
???? ?? ???? ???
???????? ?? ????!

????

???? ??

??? ????? ?? ??? ????? ?? ???.
??? ???? ??: ?????? ??
Estimated Inpatient Cardiovascular Procedures, 1979-2002
000s of procedures
1,400

CAGR
1995-2002

Balloon
Angioplasty/Stenting

15.69%

1,200
1,000
800

Bypass

600

-1.51%

400
200
0
1979

1981

1983

1985

1987

1989

1991

1993

1995

1997

1999

2001

.

Source: United States Centers for Disease Control and Prevention National Hospital Discharge Survey; Innosight analysis
??? ??? ??? ?? “??? ???”

High

??? ??? ???

“When angioplasty was introduced, it
captured the imagination of cardiologists
and surgeons differently.
Surgeons were skeptical about this new
procedure. They were used to seeing small
arteries in the operating room and
questioned how one would be able to
introduce a small catheter into the femoral
artery, navigate it via the left main coronary
artery into a distal vessel, and dilate it.
Cardiologists saw this as an incredible
opportunity to treat patients with ischemic
heart disease.”

Low

??

—Chief, Division of Cardiothoracic Surgery,
Miami, Florida
??? ??? ? ?? ????

2. Business model
Innovation
??? ??? ?? ??? (???)
????? ??? ? ? ????!

Experimentation
& Problem-solving

Probabilistic
Pattern
Recognition

Intuitive Medicine

Empirical Medicine

Rules-Based

Precision Medicine

Evidence-based medicine
Technological Enablers of Disruption are

Molecular Diagnostics, Imaging Technology, and Data Analysis
????? ????? ??????

Value Proposition:
Don’t know what’s
wrong? We can address
any problem you bring

Profit formula

Resources

Processes
Turning machines

Hobbing department

A starts here

Tapping equipment

Annealing
furnace
Boring machines

Storage
Path taken
by product B

Cut-off
saws

De-burring machines

B starts here
Stamping machines

Office area

Shipping Department

Polishing Dept.
Overhead Burden Rate

??? ??? vs. (????) ???? ??
10.0
10

Cost of Complexity: Burden rate
increases 27% for each doubling
of product families

8.0

(20)

6.0

(4)

5.0

Pontiac

Essex

(4)

Lima

(10) Saginaw

4.0

(5)

Tiffin

Sandusky

3.0

(2)
Lebanon

(10)

(6)

Fremont

16 product families
8 product families

(2)

4 product families
Maysville

2.0

2 product families

Economies of Scale: Burden rate
drops 15% for each doubling

1.0

1 product family

1
10
10

20

40

100
80 100

160

320

Plant Scale (sales in $millions)

1000
??? ????? “? ?? ? ??”?

Solution Shops
? Consulting firms
? High-end law firms
? R&D organizations
? Diagnostic & intuitive
activities of hospitals
Fee for Service

Value-adding process
businesses
? Manufacturing
? Education
? Food services
? Medical procedures
following diagnosis
Fee for Outcome

Facilitated Networks
? Telecommunications
? Insurance
? eBay
? Provider and patient
communities
Fee for Membership
??????? ??? ??
(???? ??? ??????? ??)
????? ????? ?? ??
- ??? ????
Shouldice Hospital
(hernia repair)

General Hospital
(U.S. Typical)

Cost of materials & supplies

$100

$300

Cost of direct labor

$600

$670

Overhead burden

$1600

$6030

Total cost for equivalent
length of stay

$2,300

$7,000

# service families offered

1

75

2.7

9.0

Overhead burden rate
????? ??? ??
??? ???? ??? ??? ??? ???,
??? ????? ??? ????.

Performance

General hospitals, physician practices
Employ the best
expertise and deploy
the best technologies

Diagnose the underlying cause quickly
and accurately to get to a precise and
predictably-effective therapy

Retail clinics, care directed by nurse
practitioners, patient self-management
Time
??? ????? ??? ??? ?????? ??
Wellness programs
Telehealth /
e-visits

Wireless
health
devices

Telecommunications and
Home monitoring

Precision
diagnostics

Retail
clinics

Information management
and decision-making tools

Medical homes
and care teams

Hospital
at home
??? ??? ??? ?? ??? ??
???? ?? ??
? ??? ??

? ????? – ??? ????? ??? ??? ??
? ???? – ???? ??? ?? ? ?? ??
? ??? ?? ? ?? ?? (?? ??) ? ?? ??

? ??? ??? ???

? ???????(universal pop. Coverage) - ????
? ????? ?? ?? ??? vs. ???? ?? ??
??

? Reference dependence & Risk aversion ? Status Quo
? ??? ?? ?? ??? ?? ?? (Trade-off)
? Skate to where the puck will be!
?????
ehealth@inje.ac.kr

@BaeSungYoon

More Related Content

??? ??? ??? ??(2011 5-19)

  • 1. ??? ??? ??? ?? Disruptive Innovation and the Future of Healthcare May 19th, 2011 ??? PhD, MPH, MBA ????? ????? ? ????
  • 3. ?? ?? ? ??? ???? ????? ? ?? ??? ?? ? ??? ??? ???? ? ????? ?? ? ??? ???? ??? ?? ? ??? ? ????
  • 4. ??? ??? ?? ?????
  • 5. ??? ??? ??? ???? ? ??? ??? ??(Consumerism) ? ???-?? ? ? ?? ? ?? ?? ? ?? ?? ? ??? ??? ??? ??! ? ??(???)? 民主化(大衆化) ? ??(? ???)? ??? ???? ????? ?. ? ????? ???(commoditization of expertise) ? ??(??) ??? ??/??? ??? ?? ? ??? ??????? ?? ? ?? ?????? ?? ??? ??? ??. ? ?? ??? ??? ?? ?? ???.
  • 6. (???) ????? Improvement vs. Innovation Technology vs. Business Model Sustaining vs. Disruptive Centralization vs. De-centralization
  • 8. ??(Disruption)? ????? ?? ???? ?? Incumbents dominate sustaining battles Performance 45% on $250,000 60% on $500,000 Time Entrants typically win at disruption Time 40% 20% on $2,000 Copyright Clayton M. Christensen
  • 9. ???-???? ??? ?? ??? ???? ??! Long-distance telecommunication Higher education Music recording & distribution Movies / Video Retailing Steelmaking
  • 10. ????? ??? ???? ??? ????, ?? ? ?? ??? ???? ??! ?? ? Ford ? Department Store ? Digital Equipment ? Delta ? JP Morgan ? Xerox ? IBM ? Cullinet ? AT&T ? Sony DiskMan ? Japan ?? ? Toyota ? Wal-Mart ? Dell ? Southwest, RyanAir ? Fidelity ? Canon ? Microsoft ? Oracle ? Cingular ? Apple iPod ? Korea, Taiwan, HK ?? ? Chery/Tata ? Internet retail ? RIM Blackberry ? SkyWest, Air taxis ? ETFs ? Zink ? Linux ? Salesforce.com ? Skype ? Cell Phones ? China, India
  • 12. ?????? ????? THE VALUE PROPOSITION: A product that helps customers do more effectively, conveniently & affordably a job they’ve been trying to do PROFIT FORMULA: Assets & fixed cost structure, and the margins & velocity required to cover them RESOURCES: People, technology, products, facil ities, equipment, brands, and cash that are required to deliver this value proposition to the targeted customers PROCESSES: Ways of working together to address recurrent tasks in a consistent way: training, development, manufactu ring, budgeting, planning, etc.
  • 13. ?? ??? ????? ??? ??? ???? ???? ?? ????? ?? ?? ??? ????. Other examples: ? Computers ? Colleges ? Investment Advisory ? Retailers
  • 14. ???? ?? ???? ??? ???????? ?? ????! ???? ???? ?? ??? ????? ?? ??? ????? ?? ???.
  • 15. ??? ???? ??: ?????? ?? Estimated Inpatient Cardiovascular Procedures, 1979-2002 000s of procedures 1,400 CAGR 1995-2002 Balloon Angioplasty/Stenting 15.69% 1,200 1,000 800 Bypass 600 -1.51% 400 200 0 1979 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 2001 . Source: United States Centers for Disease Control and Prevention National Hospital Discharge Survey; Innosight analysis
  • 16. ??? ??? ??? ?? “??? ???” High ??? ??? ??? “When angioplasty was introduced, it captured the imagination of cardiologists and surgeons differently. Surgeons were skeptical about this new procedure. They were used to seeing small arteries in the operating room and questioned how one would be able to introduce a small catheter into the femoral artery, navigate it via the left main coronary artery into a distal vessel, and dilate it. Cardiologists saw this as an incredible opportunity to treat patients with ischemic heart disease.” Low ?? —Chief, Division of Cardiothoracic Surgery, Miami, Florida
  • 17. ??? ??? ? ?? ???? 2. Business model Innovation
  • 18. ??? ??? ?? ??? (???) ????? ??? ? ? ????! Experimentation & Problem-solving Probabilistic Pattern Recognition Intuitive Medicine Empirical Medicine Rules-Based Precision Medicine Evidence-based medicine Technological Enablers of Disruption are Molecular Diagnostics, Imaging Technology, and Data Analysis
  • 19. ????? ????? ?????? Value Proposition: Don’t know what’s wrong? We can address any problem you bring Profit formula Resources Processes
  • 20. Turning machines Hobbing department A starts here Tapping equipment Annealing furnace Boring machines Storage Path taken by product B Cut-off saws De-burring machines B starts here Stamping machines Office area Shipping Department Polishing Dept.
  • 21. Overhead Burden Rate ??? ??? vs. (????) ???? ?? 10.0 10 Cost of Complexity: Burden rate increases 27% for each doubling of product families 8.0 (20) 6.0 (4) 5.0 Pontiac Essex (4) Lima (10) Saginaw 4.0 (5) Tiffin Sandusky 3.0 (2) Lebanon (10) (6) Fremont 16 product families 8 product families (2) 4 product families Maysville 2.0 2 product families Economies of Scale: Burden rate drops 15% for each doubling 1.0 1 product family 1 10 10 20 40 100 80 100 160 320 Plant Scale (sales in $millions) 1000
  • 22. ??? ????? “? ?? ? ??”? Solution Shops ? Consulting firms ? High-end law firms ? R&D organizations ? Diagnostic & intuitive activities of hospitals Fee for Service Value-adding process businesses ? Manufacturing ? Education ? Food services ? Medical procedures following diagnosis Fee for Outcome Facilitated Networks ? Telecommunications ? Insurance ? eBay ? Provider and patient communities Fee for Membership
  • 23. ??????? ??? ?? (???? ??? ??????? ??)
  • 24. ????? ????? ?? ?? - ??? ???? Shouldice Hospital (hernia repair) General Hospital (U.S. Typical) Cost of materials & supplies $100 $300 Cost of direct labor $600 $670 Overhead burden $1600 $6030 Total cost for equivalent length of stay $2,300 $7,000 # service families offered 1 75 2.7 9.0 Overhead burden rate
  • 26. ??? ???? ??? ??? ??? ???, ??? ????? ??? ????. Performance General hospitals, physician practices Employ the best expertise and deploy the best technologies Diagnose the underlying cause quickly and accurately to get to a precise and predictably-effective therapy Retail clinics, care directed by nurse practitioners, patient self-management Time
  • 27. ??? ????? ??? ??? ?????? ?? Wellness programs Telehealth / e-visits Wireless health devices Telecommunications and Home monitoring Precision diagnostics Retail clinics Information management and decision-making tools Medical homes and care teams Hospital at home
  • 28. ??? ??? ??? ?? ??? ??
  • 29. ???? ?? ?? ? ??? ?? ? ????? – ??? ????? ??? ??? ?? ? ???? – ???? ??? ?? ? ?? ?? ? ??? ?? ? ?? ?? (?? ??) ? ?? ?? ? ??? ??? ??? ? ???????(universal pop. Coverage) - ???? ? ????? ?? ?? ??? vs. ???? ?? ?? ?? ? Reference dependence & Risk aversion ? Status Quo ? ??? ?? ?? ??? ?? ?? (Trade-off) ? Skate to where the puck will be!

Editor's Notes

  • #28: Challenge #1 coordination in an increasingly fragmented system: the critical role of primary care, medical home, or a new type of information manager; information collection, storage, and processing often becomes centralized in response to decentralization of services (IBM) Challenge #2 promoting coordinated, systemic change: the role of integrated health care systems, large employers, and the government; who can orchestrate and introduce DI?