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2011 smb dp survey ppt apac slideshare

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This document summarizes the findings of a Symantec survey of small and medium businesses regarding disaster preparedness. The key findings were that most SMBs are still not adequately prepared for disasters, despite warnings, and do not create plans until after experiencing an outage or data loss. The survey also found that SMBs are at risk of natural disasters and cyberattacks, experience frequent outages, and do not consistently back up important data. Not being prepared can negatively impact SMBs financially and cause them to lose customers. Symantec recommends that SMBs proactively create disaster preparedness plans to protect their information and operations.

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Symantec 2011 SMB Disaster Preparedness SurveyAsia Pacific Results
MethodologyApplied Research performed survey1288 SMBs worldwide552 customers of SMBs5 to 499 employeesCross-industry2
Key FindingsDespite warnings, most SMBs still not prepared for disasterSMBs are at risk SMBs dont act until its too lateNot being prepared can have a big negative financial impact3
4Despite warnings, most SMBs still not prepared for disaster
SMBs still not taking disaster preparedness seriously52% dont have a plan12% have no plans to create a plan40% intend to create a plan in the future5
Why they dont have a plan44% dont think computer systems are critical to business38% say it never occurred to them28% say DP not a priority22% lack skills/qualified personnel14% lack resources6
7SMBs are at risk
SMBs are at risk65% live in regions susceptible to natural disastersThe typical SMB surveyed experienced 5 outages last yearTop reasons for downtime: CyberattacksPower outagesUpgradesEmployee error8
SMB Information is not protectedBackups are inconsistentHalf (51%) only backup 60% of dataLess than half (45%) back up data weekly or more frequentlyOnly 21% back up dailyBackups are incompletekey data not always backed up32% dont back up email19% dont back up application data15% dont back up customer dataDisaster would cause information loss45% would lose at least 40% of their data9
10SMBs dont act until its too late
SMBs dont act until its too lateHalf of SMBs implemented a plan due to an outage and/or data loss54% of SMBs with a plan only implemented it within the last six months Only 28% have tested a recovery plan11
12Not being prepared can have a big negative financial impact
Not being prepared can have a negative impactOutages are expensive: US$14,500 per dayIt could put an SMB temporarily out of business52% of SMB customers have had a mission-critical SMB vendor temporarily shut down due to a disasterCustomers will suffer financiallySMB outages cost SMB customers US$45,000 per day24% of SMB customers lost some or a lot of data as a result of disasters impacting their SMB vendorsCustomers will leave59% of customers have switched SMB vendors due to unreliable computing systems13
14Symantec Recommendations
Recommendations Dont wait until its too late to create a plan Protect your information completelyGet employees involvedTest frequentlyReview your plan15
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2011 smb dp survey ppt apac slideshare

  • 1. Symantec 2011 SMB Disaster Preparedness SurveyAsia Pacific Results
  • 2. MethodologyApplied Research performed survey1288 SMBs worldwide552 customers of SMBs5 to 499 employeesCross-industry2
  • 3. Key FindingsDespite warnings, most SMBs still not prepared for disasterSMBs are at risk SMBs dont act until its too lateNot being prepared can have a big negative financial impact3
  • 4. 4Despite warnings, most SMBs still not prepared for disaster
  • 5. SMBs still not taking disaster preparedness seriously52% dont have a plan12% have no plans to create a plan40% intend to create a plan in the future5
  • 6. Why they dont have a plan44% dont think computer systems are critical to business38% say it never occurred to them28% say DP not a priority22% lack skills/qualified personnel14% lack resources6
  • 8. SMBs are at risk65% live in regions susceptible to natural disastersThe typical SMB surveyed experienced 5 outages last yearTop reasons for downtime: CyberattacksPower outagesUpgradesEmployee error8
  • 9. SMB Information is not protectedBackups are inconsistentHalf (51%) only backup 60% of dataLess than half (45%) back up data weekly or more frequentlyOnly 21% back up dailyBackups are incompletekey data not always backed up32% dont back up email19% dont back up application data15% dont back up customer dataDisaster would cause information loss45% would lose at least 40% of their data9
  • 10. 10SMBs dont act until its too late
  • 11. SMBs dont act until its too lateHalf of SMBs implemented a plan due to an outage and/or data loss54% of SMBs with a plan only implemented it within the last six months Only 28% have tested a recovery plan11
  • 12. 12Not being prepared can have a big negative financial impact
  • 13. Not being prepared can have a negative impactOutages are expensive: US$14,500 per dayIt could put an SMB temporarily out of business52% of SMB customers have had a mission-critical SMB vendor temporarily shut down due to a disasterCustomers will suffer financiallySMB outages cost SMB customers US$45,000 per day24% of SMB customers lost some or a lot of data as a result of disasters impacting their SMB vendorsCustomers will leave59% of customers have switched SMB vendors due to unreliable computing systems13
  • 15. Recommendations Dont wait until its too late to create a plan Protect your information completelyGet employees involvedTest frequentlyReview your plan15
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