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2012 02-21 emotional intelligence for decision makers boston astd

Lou Russell
Lou Russell

View the emotional intelligence slides from Lou Russell's presentation for the Central Florida Chapter of ASTD on 3/20.

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presented by Lou Russell, Russell Martin & Associates (317) 475-9311 info@russellmartin.com @nolecture www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
How Clearly Do You See? Page 1 R U S SE L L M A R T I N & A S S O C I A T E S
Content Where did Emotional Intelligence come from? What happens to me when Im stressed? Understanding my triggers / self- awareness Page 2 息 Developed by Russell Martin & Associates www.russellmartin.com
What is Emotional Intelligence? ? Page 3 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
What Are Your Triggers? 1. Describe the stress experienced on the job by entering on this line the emotion you felt: __________. Rank the intensity of that emotion (1 = low, 10 = high): _____. 2. What factors contributed to your feelings about the problems? 3. Describe the successes experienced on the job by entering on this line the emotion you felt: __________. Rank the intensity of that emotion (1 = low, 10 = high): _____. 4. What factors contributed to your feelings about the successes? Page 4 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
What Happens to Me? 100% people said stress worse than 75% a generation ago job is 50% extremely stressful 25% job is #1 stressor Page 5 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
What Happens to Me? 100% stress worse than This information was a generation ago obtained in the 1990's 75% in large surveys by job is Northwestern National extremely Life Insurance Co, stressful Princeton Survey 50% Research Associates, St. Paul Fire and Marine job is #1 Insurance Co., Yale stressor University and The 25% Families and Work Institute. Page 6 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
Your Body Reacts Ironically, the workplace has become one of the most inefficient places to work. Page 7 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
What Happens to Me at Work? Four Hour Emotional Hangover Workers' Compensation - Dr. Izzy Justice, Emotional Quotient 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
Defining Emotional Intelligence An individual with the highest IQ will not outperform a team with mediocre IQ but high EQ. DISC Decision Making Motivators Competency (Superior Performance) Behavior 360 Cognition Assessments Performance Reviews EQ Multiple Intelligence Memory Page 9 R U S SE L L M A R T I N & A S S O C I A T E S
The Components Self-Awareness Self-Regulation Motivation Empathy Social Skills Page 10 R U S SE L L M A R T I N & A S S O C I A T E S
How You Behave: DISC C Careful Urgent D Objective, clear Pioneering High standards Innovative Good analyst Driven Detailed Likes challenge Picky Demanding Aloof Quick to anger Fearful Steady and sincere Optimistic Patient Motivator Empathetic Team Player Logical Problem solver Service-oriented Emotionally needy Apathetic under stress Inattentive Passive Trusting Resists change Poor with details S I 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
A Team Makes A Whole Brain Task Task Perfect Speed People People Careful Speed Page 12 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
Growing Emotional Competence Untruths: Avoid negative emotions Confusing a positive attitude with denial Opportunities to grow emotional competence each year: 80 Number we grow from: 3 Page 13 R U S SE L L M A R T I N & A S S O C I A T E S
Grow Emotional Intelligence Use STRENGTHS to drive REGULATION DISC Decision Making Motivators Find out Competency (Superior Performance) where you Behavior 360 are: Cognition Assessments CHOOSE AWARENESS Multiple Performance times for Reviews EQ Intelligence Decisions Memory Page 14 R U S SE L L M A R T I N & A S S O C I A T E S
How Can I Get More HELP? At www.russellmartin.com: Purchase books Get our LEARNING FLASH e-zine for more tips and tools Find out about public webinars and workshops Buy fun stuff in the store Request a free link to try the Emotional Quotient Behavioral Intelligence Assessment @nolecture facebook.com/RMAlearn InsanityConstraint.blogspot.com R U S SE L L M A R T I N & A S S O C I A T E S

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2012 02-21 emotional intelligence for decision makers boston astd

  • 1. presented by Lou Russell, Russell Martin & Associates (317) 475-9311 info@russellmartin.com @nolecture www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 2. How Clearly Do You See? Page 1 R U S SE L L M A R T I N & A S S O C I A T E S
  • 3. Content Where did Emotional Intelligence come from? What happens to me when Im stressed? Understanding my triggers / self- awareness Page 2 息 Developed by Russell Martin & Associates www.russellmartin.com
  • 4. What is Emotional Intelligence? ? Page 3 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 5. What Are Your Triggers? 1. Describe the stress experienced on the job by entering on this line the emotion you felt: __________. Rank the intensity of that emotion (1 = low, 10 = high): _____. 2. What factors contributed to your feelings about the problems? 3. Describe the successes experienced on the job by entering on this line the emotion you felt: __________. Rank the intensity of that emotion (1 = low, 10 = high): _____. 4. What factors contributed to your feelings about the successes? Page 4 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 6. What Happens to Me? 100% people said stress worse than 75% a generation ago job is 50% extremely stressful 25% job is #1 stressor Page 5 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 7. What Happens to Me? 100% stress worse than This information was a generation ago obtained in the 1990's 75% in large surveys by job is Northwestern National extremely Life Insurance Co, stressful Princeton Survey 50% Research Associates, St. Paul Fire and Marine job is #1 Insurance Co., Yale stressor University and The 25% Families and Work Institute. Page 6 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 8. Your Body Reacts Ironically, the workplace has become one of the most inefficient places to work. Page 7 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 9. What Happens to Me at Work? Four Hour Emotional Hangover Workers' Compensation - Dr. Izzy Justice, Emotional Quotient 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 10. Defining Emotional Intelligence An individual with the highest IQ will not outperform a team with mediocre IQ but high EQ. DISC Decision Making Motivators Competency (Superior Performance) Behavior 360 Cognition Assessments Performance Reviews EQ Multiple Intelligence Memory Page 9 R U S SE L L M A R T I N & A S S O C I A T E S
  • 11. The Components Self-Awareness Self-Regulation Motivation Empathy Social Skills Page 10 R U S SE L L M A R T I N & A S S O C I A T E S
  • 12. How You Behave: DISC C Careful Urgent D Objective, clear Pioneering High standards Innovative Good analyst Driven Detailed Likes challenge Picky Demanding Aloof Quick to anger Fearful Steady and sincere Optimistic Patient Motivator Empathetic Team Player Logical Problem solver Service-oriented Emotionally needy Apathetic under stress Inattentive Passive Trusting Resists change Poor with details S I 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 13. A Team Makes A Whole Brain Task Task Perfect Speed People People Careful Speed Page 12 息 Developed by Russell Martin & Associates www.russellmartin.com R U S SE L L M A R T I N & A S S O C I A T E S
  • 14. Growing Emotional Competence Untruths: Avoid negative emotions Confusing a positive attitude with denial Opportunities to grow emotional competence each year: 80 Number we grow from: 3 Page 13 R U S SE L L M A R T I N & A S S O C I A T E S
  • 15. Grow Emotional Intelligence Use STRENGTHS to drive REGULATION DISC Decision Making Motivators Find out Competency (Superior Performance) where you Behavior 360 are: Cognition Assessments CHOOSE AWARENESS Multiple Performance times for Reviews EQ Intelligence Decisions Memory Page 14 R U S SE L L M A R T I N & A S S O C I A T E S
  • 16. How Can I Get More HELP? At www.russellmartin.com: Purchase books Get our LEARNING FLASH e-zine for more tips and tools Find out about public webinars and workshops Buy fun stuff in the store Request a free link to try the Emotional Quotient Behavioral Intelligence Assessment @nolecture facebook.com/RMAlearn InsanityConstraint.blogspot.com R U S SE L L M A R T I N & A S S O C I A T E S