Rebecca M. Shanahan, CEO of Avella Specialty Pharmacy presents on Specialty Pharmacy at Retail Pharmacy at the 2014 Armada Summit. Learn more about Avella and connect with your local rep if you have any questions. http://www.avella.com/
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2014 Armada Presentation - Specialty Pharmacy at Retail Pharmacy
3. Agenda
Specialty Pharmacy Market Drivers
Specialty at Retail Program Highlights
Patient Engagement
Integrated, Real-time Data Sharing
Opportunities for Growth
4. State of Retail Pharmacy
93% of Americans live within 5 miles of a retail
pharmacy
Pharmacists ranked as the second most trusted
profession for the third consecutive year (Gallup Poll,
2013)
Pharmacists may soon to be given provider status
Retail pharmacies becoming a healthcare destination
(screenings, immunizations, first injections, flu shots,
clinic)
6. 1,256,250 patients per year
Assumes conservative $2,000 per
month, 8 scripts per year
Data & Other FFS opportunities
Shared/Aligned Risk Upside
8. Specialty at Retail - Options
Traditional SRx
Investigate Benefits
Hub & Spoke Triage
Limited Distribution
Drugs
Dispensed by XX on
Behalf of Retail YY
Specialized SRx
Lower $$; Higher
Volume Drugs
Compounds,
Infusions &
Nutriceuticals
Brand Extensions
Co-Pay & Discount
Cards
Persistence &
Compliance
Payor Centric
SRx
Disease Specific
Center of
Excellence
Geographically
Dense Relationships
Clinical Program &
Data
Orphan SRx
3PL Competencies
REMS Competencies
Roll Out Experience
Informatics
Competencies
Clinical & Program
Data
IDN/ACO SRx
Medical Home
Medications @
Discharge
340(b) Programs
IPA Relationships
Shared Risk
9. The Path of a Specialty Prescription
Retail Rx
Specialty Rx
10. Location, Location,
Location - Patient Access
and Empowerment
Patient Assistance Programs
Drug/Disease Education
Persistence & Compliance
What Specialty Stakeholders Want
Payer Hotbox - Predictable
Costs
Value based health care
Bending the cost curve
Documented Comparative
Outcomes
Actionable Information is
the Special Sauce - Quality
Clinical Programs
Best Practices Clinical &
Formulary Management
Patient & Provider Network
Satisfaction
Not Your Grandmothers
Soda Fountain Access to
Clinical Pharmacist
Pharmacy & Medical Benefit
Engagement with Patients
Engagement with Physicians &
Offices
Real Time visibility to
Drug/Disease/Patient Variables
11. Food For Thought
Is Specialty Pharmacy a set of activities that drive patient access &
compliance, a bricks and mortar profile or both?
Are there discernable factors that drive Pharmaceutical Manufacturers to
select certain profiles of Pharmacy Providers?
Hep C, HIV, Infertility, RA have broad Retail dispensing presence
Oral Oncology, Injected and Infused Drugs have more Limited Distribution
Specialty Presence
How are site of service changes, e.g. Hospital acquired Medical Oncology
Practices, Physician Networks, etc. driving Class of Trade and Pharmacy
network differences?
Are there different factors driving Payer Network Selection
National/Affiliated Pharmacies
Fulfillment Pharmacies
Regional Retail &/or SRx Pharmacies
Provider Based Pharmacies
13. HIV at Retail
Chronic Condition No Limited Distribution
Financial Assistance AAHIVM Credentials Adherence Tools
Community Focus
14. HIV at Retail
HIV A Chronic Condition requiring individual regimens, treatment plans and Pharmacist/Patient
interactions
90 to 95 % adherence to HAART achieves Optimal efficacy.
Viral load increases after only 2 days of missed dosing.
Some patients acquire drug-resistant mutations, requiring changes in medication regimen.
Key Compliance Driver Hands-on Coordinated Care
No increased level of adherence/virologic improvement with intensive telephone counseling as the only approach to
adherence (Collier and the ACTG Team, 2002 HIV patients)
Patient is an active participant in therapy management with MD/RPh professional guidance and regular intervals of review
Adherence is monitored through regular face-to-face interactions with Pharmacists who reach out to Physicians when
Patient encounters barriers to adherence
Patient
Questionnaire
Build Meds
Schedule
Teach Patient
Score Patient
Adherence Likelihood
Set Cadence of In
person Follow ups
Review of Meds
Tracking
Measure MPR Review & Report
Collect &
Analyze Data
Patient Compliance
Patient Safety
Comparative Outcomes
Share with MDs & RPhD
RPh Disease &
Drug Education
Standard Content &
Scripts
Standard
Information &
Intervals
One Platform
Sleep pattern
Work schedule
Eating schedule
Travel & weekend
schedule
Standardized Meds
Adherence Tracking
Build Contingency
Plans
Build Pt. Coping Skills
Patient Adherence
Side Effects
Patient Well-Being
Discharge Reasons
90% Compliance
15. Rheumatoid Arthritis at Retail
Specialty Light Program Patient Education Injection Training
Intervention Step Therapy CDAI Scores
17. Infertility at Retail
STAT Medications Disease Management Hub and Spoke
Centers of Excellence Trained Pharmacist Provider Relations
Compounding Services Passion Patient Education
18. Hepatitis at Retail
High Revenue Growth Opportunity Not Limited Distribution
Short Duration CDC Testing Guidelines
Provider Relations National Testing Day Manage Viral Load
Patient Education
21. Bi-Directional Text Messaging Program
Text messaging program
Daily reminders to take medication
Reminders for lab work
Educational tips, e.g. blood pressure
monitoring
Motivational messaging
Patient surveys
Gather lab values
Pharmacist intervention for any indication of
non-compliance
Clinician notified
Weekly emails to clinical staff
Refill Reminders
22. Bi-Directional Text Messaging Program
Increase in Refill Rates After Adoption
69.4%
89.4%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Pre-adoption
rate
29%
Growth in refill rate
after adoption of text
messaging program
Post-adoption
rate
27. Integrated Real-time Close-Looped Solutions
Will Drive the Future of Healthcare
息 Copyright 2014, Cardinal Health. All rights reserved. CARDINAL HEALTH, the Cardinal Health LOGO and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health.
Shared
HIT
Solutions
Patient
Specialty
PharmacyPhysician
Physician:
Increasing complexity of
precision therapeutics requires
decision support, virtual Clinical
Pharmacist Partner
Patient:
Just-In-Time, 3 minute mobile health
solutions to empower the patient &
maximize adherence and compliance
Specialty Pharmacy:
Rapidly expanding arsenal of high-cost,
low-volume therapeutics demands
personalized approach
Ongoing Benefits Management
Complexities
Patient:
Get the right information
Get the right drug & dose
Get it at the right time
28. Avella Frameworks SRx Integrator Platform
The New Specialty
Pharmacy:
Highly configurable
Pushing/Pulling Data Across
dispersed yet shared
healthcare continuum.
Connecting Patients, Payors,
Providers, Drug Manufactures,
Specialty Pharmacy for better
outcomes (Health/Financial)
Specialty Pharmacy
Management
Patient & Payor
Physician/Hospital
Management
29. Single Repository User Specific Insights
Transactional
Scripts
Authorizations
Fills
Claim Filing
POS/Medical
Data Capture
Providers
Pharmacy
Patient
Payor
Central Data
Repository and
Analytics
Contract
Patient Management
Claims Management
Audit Risk Mitigation
Better Outcomes
Patients
Better Compliance
Better Management
Lower Cost
Predictable
Better Outcomes
32. SRx Implemented Pathways Programs
96% cost savings between Payor-sponsored Formulary/Pathways Program vs. oncologists
not utilizing pathways for breast, colon and lung cancers (1)
Variance includes only the use of clinically equivalent, evidenced based protocols. Additional
savings can be generated from anti-emetics, dose modulation, off-protocol prescribing,
management of late stage metastatic disease, and care management
(1) Study included practice data for all Medicare HMO patients with a breast, colon, or lung
cancer diagnosis at 3 non pathway practices and 1 pathway practice for 12 months.
Oncology Spend Comparison
Pathway Physician Non-Pathway Physician
Avg. Drug Cost Per Person $5,160.6 $10,115.2
Patient Sample Size 15 49
# of Practices 1 3
Avg # of Infusion's Per Month 3.00 3.23
Cost Differential 96%
33. Medications at Discharge
CMS Star Rating
Re-Admission rates a Key Driver of CSM Star Ratings MPR/Adherence is a Key Driver of CSM Star Ratings
Coordinated Discharge and Prescription Follow up
Hospital & Pharmacy jointly participate
at the Discharge point
Patients leave with Rx, and a
Follow-up plan from the Pharmacy
Numerous Studies Demonstrate poor Rx management at Discharge
Poor Patient management of Discharge Rx leads to Re-Admission