More Related Content
Similar to 2014 pre season board presentation v4.0 (7)
Recently uploaded (20)
![Formal Methods: Whence and Whither? [Martin Fr辰nzle Festkolloquium, 2025]](https://cdn.slidesharecdn.com/ss_thumbnails/mf2025-250305164811-a0930761-thumbnail.jpg?width=560&fit=bounds)
2014 pre season board presentation v4.0
- 1. BUSINESS CONTINUITY 2014 Pre-Season Update Philip Webb AVPBusinessContinuityand Project Management
- 2. Business Continuity & Brand Promise 2014 Hurricane Outlook GTEs Preparedness What have we Learned this Year Updates Whats Next Agenda
- 4. Strategic Flywheel SAFETY & SOUNDNESS
- 5. Robbery Fraud Intellectual Theft Terrorism Hurricane Fire Flood Lightning MANMADE Natural
- 7. Colorado University 2014 Forecast: 1 Possible Major Hurricane 3 Hurricanes 9 Tropical Storms
- 8. Hurricanes cause great devastation They afford more forewarning Greater preparation time Hurricane watch Is issued 48 hours in advance Winds are in excess of 74 miles per hour Hurricane warning Issued 36 hours before expected landfall 7 out of 22 GTE centers are located in an evacuation zone
- 9. Business Unit Plans Continuity Teams Mass Communication Recovery and Restoration Contingency Plan
- 10. Bernini and Campari They have a plan but.
- 11. An electrical pole catches fire at our headquarters Employees evacuate due to smoke in the elevator shaft We lost our communication line to PSCU Our call center was unmanned Communication with evacuated staff was difficult
- 12. A communication redundancy line was installed for PSCU A redundant site for the call center is being developed A mass communication system was created
- 13. Fire Drill First Aid & CPR Training Cloud based B.C. Plans Internal Mass Communication
- 14. Call center redundancy site Mobile Financial Center
- 15. Getting Prepared at least for this presentation Business Continuity & Brand Promise Hurricane Overview Tampa Bay Hurricane History Hurricane Sandy: Lessons Learned How is GTE Prepared?
- 17. Unique mix of Competitive Value, Exceptional Service, and Complete Confidence Solutions and Delivery Business Continuity & Brand Promise Safety & Soundness Enterprise Risk Engaged Employees The Member Experience Engaged Members Markets & Growth Brand & Community Engagement Strategic Differentiators Vision: Members always experience the best value and service with complete confidence
- 19. Hurricane Overview Hurricane season runs June 1 to November 30 September is the most active month Average Season: 9.6 Named Storms 5.9 Hurricanes 2.3 Major Hurricanes Stats between 1950 2000
- 20. 2012 Was the year Hurricane Sandy struck the Northeast The 10 Most Expensive Hurricanes In US History Name Damage (in $B) Deaths Season Category Katrina $125.0 1,833 2005 5 Sandy $68.0 286 2012 3 Ike $37.5 195 2008 4 Wilma $29.3 23 2005 5 Andrew $26.5 65 1992 5 Ivan $23.3 124 2004 5 Irene $16.6 56 2011 3 Charley $15.1 40 2004 4 Rita $12.0 62 2005 5 Frances $9.9 49 2004 4
- 24. Tampa After Hurricane Jeanne: Bayshore & Downtown Tampa, 2004
- 25. Tampa After Hurricane Jeanne: Bayshore & Downtown Tampa, 2004
- 26. Tampa After Hurricane Jeanne: South Tampa, 2004
- 27. Tampa After Hurricane Jeanne: South Tampa, 2004
- 29. Host location for the 2012 Republican National Convention Marriott Waterside: Downtown Tampa
- 30. Tampa General Hospital: Davis Island
- 33. Sandy: Lessons Learned Cash is King Critical staff may not be available Difficult to locate missing personnel Extended comm- unications outages Lack of transportation Lack of access to restricted areas Lack of power/ fuel for generators Extended infra- structure outages Lack of identification for members Contaminated currency Extended mail service interruptions
- 35. How is GTE Prepared?
- 36. Plan Elements EMT will be updated on all tropical systems that may have potential impact to GTEs footprint Sufficient time will be given to allow employees to return home to gather loved ones and supplies before evacuating Status updates will be provided via email, employee hotline, internal/external websites and local media Marketing will manage all member-facing and external communications Food, water and bedding for critical staff, loved ones and pets are included as part of plan
- 38. Infrastructure Generators at Headquarters and 13 Financial Centers Network failover site relocated to Jacksonville Secondary failover installed for VOIP phone system
- 40. BELFOR FIRE | SMOKE | WATER | WIND Disaster Restoration Services
- 41. Its About Being Ready! Annual Hurricane Refresher Training Emergency Contact Wallet Cards Internal/ External Websites (GTE Ready) Disaster Restoration Service Providers Call Center Back-up Crisis Communications Dell AlertFind Cloud Based Plans
- 42. The Value of Partnership Information sharing Emergency access for critical staff at check points Enhanced security for the HQ facility First access to fuel deliveries to power emergency generators GTE FCU has a strategic partnership with the City of Tampa.