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Thrive. Grow. Achieve. 
Small Business Cloud Solutions 
Nate Solloway 
December 10, 2014
WHATS ON TAP? 
 
What is the Cloud? 
 
Common uses for small businesses 
 
Is it right for YOU? 
 
Email Hosting 
 
File Hosting 
 
Host my phones? 
 
Case Studies 
 
What is a Private Cloud? 
 
Disaster Recovery 
 
Q&A 2
WHAT IS THE CLOUD? 3
4 
Say you just moved to a city, and youre looking for 
a place to live 
Lets use a simple analogy
RENT OR BUY? 5 
YOU CAN EITHER BUILD A HOUSE OR RENT AN APARTMENT
DECISIONS, DECISIONS 6 
IF YOU BUILD A HOUSE, THERE ARE A FEW IMPORTANT DECISIONS YOU HAVE TO MAKE
7 
But, you get a chance to customize it 
tile 
flooring 
Roof 
floor plan 
landscaping 
windows 
lighting
ONCE THE HOUSE IS BUILT, YOURE RESPONSIBLE FOR MAINTENANCE 8 
Hire Landscaper 
Heating and Cooling 
Gutter Cleaning 
Water 
Pay property tax 
House Keeping
HOW ABOUT RENTING? 9
CONSIDER A BUILDER IN YOUR CITY BUILDS A MASSIVE NUMBER OF APARTMENT UNITS 10
A UNIT CAN EASILY BE CONVERTED INTO 2, 3, 4 MORE UNITS 11
12 
YOU CAN MAKE FEWER, SIMPLER DECISIONS 
YOU CAN START WITH ONE UNIT AND GROW LATER, OR DOWNSIZE
13 
BUT YOU DO NOT HAVE A LOT OF OPTIONS TO CUSTOMIZE YOUR UNIT
PAY AS YOU GO 
JUST PAY YOUR RENT AND UTILITIES 
14
STAFF ALREADY SECURELY USE THE CLOUD 15 
PERSONAL EMAIL 
PERSONAL PICTURES 
VIDEOS 
PERSONAL FILES 
BANKING
WHY USE THE CLOUD? 
EASY AND CONVENIENT 
LIKE BEING ABLE TO ACCESS THEIR DATA FROM WHATEVER COMPUTER THEY ARE USING 
EASE OF SHARING INFORMATION 16
DECISION MAKING 17 
ARE YOU AT A POINT WHERE A CHANGE OF SOME SORT IS NECESSARY? IF SO, YOU MUST DECIDE ON A DIRECTION. IF NOT, YOU MAY CHOOSE TO WAIT IF YOU ARE NOT INCURRING SIGNIFICANT COST OR PRODUCTIVITY LOSS BY STAYING IN YOUR CURRENT SITUATION. 
THE EXTERNAL ONE-TIME IMPLEMENTATION COSTS  HARDWARE, IMPLEMENTATION/MIGRATION COSTS 
THE ONGOING COSTS - MONTHLY HOSTING FEES VS. SUPPORT STAFF SALARIES OR CONSULTANT FEES, ETC. 
AVAILABILITY OF STAFF TO PROVIDE SUPPORT AND NETWORK ADMINISTRATION 
AVAILABILITY OF FACILITIES TO HOUSE ON-PREMISE SERVERS 
DESIRE TO SHARE INFORMATION ACROSS GEOGRAPHIC BOUNDARIES AND RELATED COSTS - TRAVEL, TELECOMMUNICATIONS TO CONNECT MULTIPLE OFFICES, ETC.
18
WHY IS THE CLOUD SO APPEALING? 19
FILE OFFERINGS 20 
Sharing 
PC and Mac 
Cost 
ShareSync 
GREAT 
GREAT 
$120 per user 
Dropbox Teams 
Good 
GREAT 
$795 + $125 
Private Cloud 
GREAT 
GOOD 
$300 - $1600 per month 
Office 365 
Good 
Ok 
$120 per user
EMAIL OFFERINGS 21 
Support 
Outlook 
Mac Support 
Cost 
Google Apps 
Good 
Good 
GREAT 
$120 (not $60) 
RAFFA Hosted Exchange 
GREAT 
GREAT 
GREAT 
$126 
Office 365 
Ok 
GREAT 
GREAT 
Free to $120
22 
https://support.google.com/a/answer/112445 
https://support.google.com/a/answer/112445
ORIGINAL CASE STUDY (2001) 23
HOSTED EMAIL OVER 5 YEARS 24 
1 user 
10 users 
15 Users 
20 Users 
25 Users 
Google Apps 
$600 
$6,000 
$9,000 
$12,000 
$15,000 
RAFFA Hosted Exchange 
$615 
$6,150 
$9,225 
$12,300 
$15,375 
Office 365 
$600 
$6,000 
$9,000 
$12,000 
$15,000
DO MORE WITH EMAIL 
 
ENCRYPTED MESSAGES 
 
ENCRYPTED GATEWAY 
 
RUGGED SPAM FILTERING 
 
SEND FILES AS LINKS INSTEAD OF ATTACHMENTS 25
PHONES? 26
RAFFA PRIVATE CLOUD 
TAKES YOU FROM THIS 27
RAFFA PRIVATE CLOUD 
TO THIS! 28
RAFFA PRIVATE CLOUD 
CUSTOMIZED TO YOUR NEEDS AS LOW AS $350 PER SERVER RAFFA CUSTOMER SERVICE PLANNING, DEPLOYING AND SUPPORTING YOUR CLOUD MANAGED SERVICE FOR RAFFA CLIENTS 29
USING THE CLOUD FOR DISASTER RECOVERY 
OFFSITE BACKUPS INSTEAD OF TAPE 
REPLICATE YOUR NETWORK TO A PRIVATE CLOUD FOR FAILOVER 
CONTINUITY EVEN IF SERVERS ARE KEPT IN-HOUSE 30
QUESTIONS? 31

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2014-12-10 How to Evaluate Cloud Technology Solutions for Your Organization

  • 1. Thrive. Grow. Achieve. Small Business Cloud Solutions Nate Solloway December 10, 2014
  • 2. WHATS ON TAP? What is the Cloud? Common uses for small businesses Is it right for YOU? Email Hosting File Hosting Host my phones? Case Studies What is a Private Cloud? Disaster Recovery Q&A 2
  • 3. WHAT IS THE CLOUD? 3
  • 4. 4 Say you just moved to a city, and youre looking for a place to live Lets use a simple analogy
  • 5. RENT OR BUY? 5 YOU CAN EITHER BUILD A HOUSE OR RENT AN APARTMENT
  • 6. DECISIONS, DECISIONS 6 IF YOU BUILD A HOUSE, THERE ARE A FEW IMPORTANT DECISIONS YOU HAVE TO MAKE
  • 7. 7 But, you get a chance to customize it tile flooring Roof floor plan landscaping windows lighting
  • 8. ONCE THE HOUSE IS BUILT, YOURE RESPONSIBLE FOR MAINTENANCE 8 Hire Landscaper Heating and Cooling Gutter Cleaning Water Pay property tax House Keeping
  • 10. CONSIDER A BUILDER IN YOUR CITY BUILDS A MASSIVE NUMBER OF APARTMENT UNITS 10
  • 11. A UNIT CAN EASILY BE CONVERTED INTO 2, 3, 4 MORE UNITS 11
  • 12. 12 YOU CAN MAKE FEWER, SIMPLER DECISIONS YOU CAN START WITH ONE UNIT AND GROW LATER, OR DOWNSIZE
  • 13. 13 BUT YOU DO NOT HAVE A LOT OF OPTIONS TO CUSTOMIZE YOUR UNIT
  • 14. PAY AS YOU GO JUST PAY YOUR RENT AND UTILITIES 14
  • 15. STAFF ALREADY SECURELY USE THE CLOUD 15 PERSONAL EMAIL PERSONAL PICTURES VIDEOS PERSONAL FILES BANKING
  • 16. WHY USE THE CLOUD? EASY AND CONVENIENT LIKE BEING ABLE TO ACCESS THEIR DATA FROM WHATEVER COMPUTER THEY ARE USING EASE OF SHARING INFORMATION 16
  • 17. DECISION MAKING 17 ARE YOU AT A POINT WHERE A CHANGE OF SOME SORT IS NECESSARY? IF SO, YOU MUST DECIDE ON A DIRECTION. IF NOT, YOU MAY CHOOSE TO WAIT IF YOU ARE NOT INCURRING SIGNIFICANT COST OR PRODUCTIVITY LOSS BY STAYING IN YOUR CURRENT SITUATION. THE EXTERNAL ONE-TIME IMPLEMENTATION COSTS HARDWARE, IMPLEMENTATION/MIGRATION COSTS THE ONGOING COSTS - MONTHLY HOSTING FEES VS. SUPPORT STAFF SALARIES OR CONSULTANT FEES, ETC. AVAILABILITY OF STAFF TO PROVIDE SUPPORT AND NETWORK ADMINISTRATION AVAILABILITY OF FACILITIES TO HOUSE ON-PREMISE SERVERS DESIRE TO SHARE INFORMATION ACROSS GEOGRAPHIC BOUNDARIES AND RELATED COSTS - TRAVEL, TELECOMMUNICATIONS TO CONNECT MULTIPLE OFFICES, ETC.
  • 18. 18
  • 19. WHY IS THE CLOUD SO APPEALING? 19
  • 20. FILE OFFERINGS 20 Sharing PC and Mac Cost ShareSync GREAT GREAT $120 per user Dropbox Teams Good GREAT $795 + $125 Private Cloud GREAT GOOD $300 - $1600 per month Office 365 Good Ok $120 per user
  • 21. EMAIL OFFERINGS 21 Support Outlook Mac Support Cost Google Apps Good Good GREAT $120 (not $60) RAFFA Hosted Exchange GREAT GREAT GREAT $126 Office 365 Ok GREAT GREAT Free to $120
  • 23. ORIGINAL CASE STUDY (2001) 23
  • 24. HOSTED EMAIL OVER 5 YEARS 24 1 user 10 users 15 Users 20 Users 25 Users Google Apps $600 $6,000 $9,000 $12,000 $15,000 RAFFA Hosted Exchange $615 $6,150 $9,225 $12,300 $15,375 Office 365 $600 $6,000 $9,000 $12,000 $15,000
  • 25. DO MORE WITH EMAIL ENCRYPTED MESSAGES ENCRYPTED GATEWAY RUGGED SPAM FILTERING SEND FILES AS LINKS INSTEAD OF ATTACHMENTS 25
  • 27. RAFFA PRIVATE CLOUD TAKES YOU FROM THIS 27
  • 28. RAFFA PRIVATE CLOUD TO THIS! 28
  • 29. RAFFA PRIVATE CLOUD CUSTOMIZED TO YOUR NEEDS AS LOW AS $350 PER SERVER RAFFA CUSTOMER SERVICE PLANNING, DEPLOYING AND SUPPORTING YOUR CLOUD MANAGED SERVICE FOR RAFFA CLIENTS 29
  • 30. USING THE CLOUD FOR DISASTER RECOVERY OFFSITE BACKUPS INSTEAD OF TAPE REPLICATE YOUR NETWORK TO A PRIVATE CLOUD FOR FAILOVER CONTINUITY EVEN IF SERVERS ARE KEPT IN-HOUSE 30