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Google Design Sprint
& Design Thinking
Solve company problems through creative methodology
UX Genova - 16 Dec 2016
20161216 Google Design Sprint & Design Thinking
hi dudes
nice to have you there today
H.E.L.L.O. & NAMASTE
I am Francesco, and I am Head of UX
& Experience Design Team leader in Intesys
39yo, +14y work done, 2 kids, international
experience, NNG UX certi?ed, digital by
default
my background
il mio lavoro
¨¨ far emergere il sottosopra
abbandonare la comfort zone
today we talk about
¡°A ship is safe in harbor,
but that's not what ships are for.¡±
¨D William G.T. Shedd
what the heck
sperimentare, fallire, testare, iterare
e fallire di nuovo
so
cosa porta i progetti a fallire miseramente?
a non vedere pi¨´ la luce in fondo al tunnel?
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
sob
non esiste comunicazione, e comprensione,
tra gruppi organizzativi della stessa azienda
sob #2
e sopratutto non esiste la vera comprensione
della struttura organizzativa aziendale
20161216 Google Design Sprint & Design Thinking
la UX ¨¨ anche business
comprehension and innovation
qual ¨¦ per voi la differenza tra
invenzione ed innovazione
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
your solution to this little movie trivia?
a cosa abbiamo assistito?
Re-Mi-Do-Do-Sol
H-E-L-L-O
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
ONLY THOSE WHO
ATTEMPT THE ABSURD
WILL ACHIEVE THE
IMPOSSIBLE.
M.C. ESCHER
Copyright NASA - http://apod.nasa.gov/apod/ap090719.html
APOLLO 11
A scene from Apollo 13 - Ron Howard
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
perch¨¦ si parla di Design Sprint?
design matters. speed matters. what if we could
have both?
perch¨¦ si parla di Design Sprint?
what if we could have the impossible possible?
cominciamo a capire
cosa sono
i google design sprint
ma cos¡¯¨¦ un design sprint?
il design sprint ¨¨ un metodo strutturato basato
sul design thinking, sul metodo agile e game
storming
unpack
sketch
decide
prototype
test
mon
tue
wed
thu
fri
20161216 Google Design Sprint & Design Thinking
1w
2w
3w
4w
5w
20161216 Google Design Sprint & Design Thinking
MVPMINIMUM VIABLE PRODUCT
MAPMINIMUM AWESOME PRODUCT
perch¨¦ awesome?
perch¨¦ con i design sprint, si ha un prodotto
creato dal ¡°consenso di gruppo¡±
watch out
for the big ?sh
il team
designer, c level, product manager, engineer, it
people, marketer
il team extended
sales, legal, operation e chiunque sia interessato
al progetto
20161216 Google Design Sprint & Design Thinking
understand
google design sprint
understand
quali sono i bisogni dell¡¯utente? Qual¡¯¨¦ la
strategia chiave? Quali sono i bisogni di
business e la capacit¨¤ tecnologica?
360¡ã speed talks
talk veloce di 15 minuti su: business goals e
metriche di successo, user research, capacit¨¤
tecniche e tecnologiche
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
diverge
google design sprint
diverge
generare ed esplorare quante pi¨´ idee possibili,
effettuare quello che viene chiamato Design
Studio
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
decide
google design sprint
decide
selezionare le idee migliori
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
20161216 Google Design Sprint & Design Thinking
prototype
google design sprint
prototype
creare un artefatto che aiuti a testare le idee
con gli utenti ?nali
20161216 Google Design Sprint & Design Thinking
test
google design sprint
test
testare le idee con gli utenti, gli stakeholder, il
business e l¡¯it
20161216 Google Design Sprint & Design Thinking
I HATE FUFFA,
I AM A FUFFA FIGHTER
F.C.
Apple
Coca-Cola
Ford
Herman-Miller
IBM
Intuit
Newell-Rubbermaid
Nike
Procter & Gable
Starbucks
Starwood
Steelcase
Target
Walt Disney
Whirpool
...
¡°In the last
10 years,
Design-driven
companies
outperformed
the S&P 500
by 228%¡±
DMI - Design Value Scoreboard
TUTTE LE FOTO DI QUESTA PRESENTAZIONE
(TRANNE QUELLE EVIDENTEMENTE DELLA
NASA) SONO REALI E SI RIFERISCONO A
PROGETTI NEI QUALI SONO STATI USATI ?
I GOOGLE DESIGN SPRINT
YOUR JEDI MASTER
20161216 Google Design Sprint & Design Thinking
OK is not OK
We improve creativity and making it f* awesome
THANKS
Francesco Casale
Head of User Experience - Intesys
twitter: @nuguerrilla
email: nuguerrilla@gmail.com

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20161216 Google Design Sprint & Design Thinking