3. Product Consultant Personal Information Security Manager
IT Security Solution Engineer Product Strategy & Plannings
IT Security Manager Security Research Project Manager
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CHANWOO LEE
I T S E C U R I T Y M A N A G E R
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Purpose: Process for submitting and addressing requests for new functionality. Frequency: As needed.
3.2.1 Enhancement Request Mgmt ¨C Technical Enhancement Request Mgmt version 1.0
IAMProductionSupportPARAdminBusinessLiaisonReviewer
2. Review request and
determine business value
End
4. Submit enhancement
request e-mail to PAR
Admin
Start
11B. Investigate request
feasibility
5. Review request
1. Submit enhancement
request to Business
Liaison
Is it feasible?
Yes
No
Request valid?
Yes
3. Notify Reviewer that
request is denied
No
End
Is request valid?
Yes
No
10. Send request to
Production Support Team
6. Provide feedback to
Business Liaison
2
14. Enter into
enhancement backlog
12. Submit enhancement
request to vendor
Enhancement
Implementation
Process
(Prioritization and
Oversight)
11A. Notify Business
Liaison and Reviewer that
enhancement request
submitted for future
implementation
End
13. Notify Business Liaison
and Reviewer that a
vendor enhancement
request was submitted
15. Notify Business Liaison
and Reviewer that
enhancement request was
implemented
End
Enhancement
Implementation
Process
(Prioritization and
Oversight)
2.11.1 OIA Ad-Hoc
Report Request
and Audit Support
Process
Purpose: Process for onboarding a new or existing application into OIA for PAR and Role Definition. Frequency: As needed.
4.1.1 Application Onboarding & Maintenance- New Application Onboarding version 1.0
SecurityAdminBusinessLiaisonRoleAdmin
DataLoad
Team
ApplicationSME/Team
Start
1. Submit a request to onboard
a new application ¨C provide
general information about the
application ¨C priority, app SME,
# of users, etc.
2. Review the request
and add to the New
Application
Onboarding Pipeline /
Master Inventory for
Data Load Team.
3. Schedule a
Onboarding meeting
with App SME ¨C send
the questionnaire to
collect application
information.
4. Complete the
questionnaire.
5. Conduct the
Onboarding meeting
to review the
questionnaire and
decide on the data
feed format, delivery
method, and timeline.
6. Generate the Feed
File (including the
entitlement glossary)
and send it to the
Data Load Team.
7. Load the data into
OIA / Build the pre-
processor (if
necessary).
8. Facilitate
confirmation of the
entitlement/ data
display accuracy in
OIA.
Data confirmed?
10A.
Troubleshoot
the feed and
reload the data
into OIA.
10B. Provide Sign-off
on the feed.
11. Migrate the data /
configuration for QA
and Production
Environment.
14. Forward the
completion
notification to
Business Liaison.
12. Send completion
notification to Role
Admin Team.
No Yes
13. Update the
Master Inventory
with completion
status.
1.1.4 Role Modify ¨C
New Application
Entitlement in OIA
Does a feed
exist?
No
Yes
4.4.1 True Access
Model ¨C Initial
Creation
4.3.1 Glossary
Maintenance
9. Business Liaison,
Security Admin, and
Application team
work together to
review and confirm
data accuracy
Purpose: Add a new entitlement or modify an existing entitlement to OIA. Frequency: As needed when new applications are onboarded and when additional functionality is added to existing applications.
4.2.1 Entitlement Maintenance ¨C Add/Modify version 1.0
BusinessLiaisonDataLoadTeamPARAdminApplicationTeam
Application
custom feed
Platform change
1. Submit entitlement
add/modify request on
PAR Request SharePoint
4.1.2 Application
Team Submit
Change Request
Change type?
4.3.1 Glossary
Maintenance
3. PAR Admin review
change type
2. Have Application Team
start Glossary update
processes
7. Update application
configuration in OIA
8. Validate entitlement is
in OIA
Is it in OIA?
No
9. Determine business
areas using application
and role
10. Notify Business Liaison
of new entitlement
11. Determine if
entitlement needs to be
added to role
4. Confirm with
application team that
entitlement is in feed
6. Send notification that
entitlement is in feed
Is
entitlement
in feed?
5. Update application feedNo
Yes
Yes
Yes
No
End
1.1.4 New
Application
Entitlements in
OIA
Add to role?
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