1. The document provides a post-test with multiple choice questions that assess understanding of key concepts in information management. Questions cover topics like the definition of information, benefits of information management, challenges of information management, and laws related to information management.
2. A second section illustrates how specific benefits of information management apply in different situations. Benefits listed include supporting decision making, saving time and money, helping serve customers effectively, maintaining organizational consistency and credibility, complying with laws and regulations, preserving organizational identity and history, and maintaining business continuity in disasters.
3. The final part provides directions for an individual activity where students evaluate their own information management needs, practices, tools, benefits, and challenges as they relate to
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2.02 MBA NF110 Student Activities.doc
1. LAP-NF-110-CS ?2016, MBA Research and Curriculum Center? In the Know 1
POSTTEST
Directions: Identify the correct answer (Highlight or BOLD) to each of the following questions.
OBJECTIVE A
1. Which of the following actions is a part of information management:
a. Creating technology
b. Observing competitors
c. Creating data
d. Disseminating information
2. Which of the following is a true statement about a management information system (MIS):
a. It may be one part of a business’s overall information management program.
b. It is the same thing as an information management program.
c. It does not assist with a business’s information management program.
d. It includes people, processes, and practices.
3. Which of the following is a true statement about information:
a. It is simple to manage.
b. It is data put into a useful form.
c. It is the same thing as data.
d. It has no value for an organization.
4. Which of the following is an example of a type of information a business must manage:
a. Government spending
b. Employees’ personal bills
c. Competitors’ payrolls
d. Accounting records
5. Information usually comes in either physical form or __________ form.
a. book
b. note card
c. verbal
d. electronic
6. A benefit of informed decisions is that they
a. are usually bad decisions.
b. reduce a business’s risk.
c. cost less money.
d. hurt a business’s chances at competing.
7. Appropriate information management saves businesses time and money by
a. maintaining higher levels of productivity.
b. increasing information overload.
c. increasing paper trails.
d. maintaining yearly raises for employees.
2. LAP-NF-110-CS ?2016, MBA Research and Curriculum Center? In the Know 2
8. How does appropriate information management affect a business’s relationship with its
customers?
a. Businesses earn higher profits.
b. Businesses lose focus on customers.
c. Businesses serve customers more effectively.
d. Businesses make better financial decisions.
9. Appropriate information management helps a business build a good reputation by
a. being consistent.
b. charging high prices.
c. eliminating all mistakes.
d. offering quality products.
10. Which of the following U.S. laws relates to information management:
a. The Sherman Anti-Trust Act
b. The Sarbanes-Oxley Act
c. The Landrum-Griffin Act
d. The Taft-Hartley Act
11. Managing information regarding copyrights and trademarks helps a company to preserve its
a. inventory.
b. correspondence.
c. customers.
d. identity.
12. Managing information for business continuity is important in case of
a. high employee turnover.
b. low sales volume.
c. a disaster.
d. a drop in stock price.
13. Carson is a staff accountant, and he needs to look at last year’s tax return. However, he
can’t find it anywhere. Which information management guideline is not being followed in
this situation?
a. Make sure that information is retrievable.
b. Make sure that information is accurate.
c. Set and consistently follow organizational information management practices.
d. Prioritize information management needs according to business needs.
14. Who is responsible for information management?
a. The information management department
b. An information technology manager
c. Everyone in the organization
d. The chief executive officer
3. LAP-NF-110-CS ?2016, MBA Research and Curriculum Center? In the Know 3
OBJECTIVE B
15. Information management can be a challenge because
a. there is often not enough information to manage.
b. there is only one right way to do it.
c. many people don’t understand what it is.
d. no one wants to participate in it.
16. Information management can be a challenge because the business world is
a. constantly changing.
b. suffering from a lack of information.
c. not open to new technology.
d. completely dependent on paper files.
17. A risk involved with information management is being unprepared for a government
a. tax break.
b. audit.
c. election.
d. loan.
18. A risk involved with information management is leaving customers unprotected from
a. bad customer service.
b. identity theft.
c. high prices.
d. faulty products.
19. Which of the following is a trend in information management:
a. Decreased competition
b. Decreased number of electronic documents
c. Increased number of workers in the office
d. Increased compliance laws and regulations
20. Wireless networks are now more common due to
a. information overload.
b. government regulations requiring them.
c. increased competition.
d. increased distribution of the workforce.
WHAT’S THE BENEFIT?
Directions: For each of the following situations, determine which benefit of information
management is being illustrated. Write your answers in the spaces provided.
Benefits of Information Management:
Supports decision making
Saves time and money
Helps businesses serve customers more effectively and efficiently
Maintains organizational consistency and credibility
Helps businesses comply with laws and regulations
Preserves organizational identity and history
Maintains business continuity in case of disaster
4. LAP-NF-110-CS ?2016, MBA Research and Curriculum Center? In the Know 4
1. An organization has a system in place that allows one salesperson to update contact
information for a client, simultaneously updating the same information for all other
employees.
2. Government auditors visit a business and find all its accounting records available and in order.
3. A business keeps records of sales, so it can offer customers appropriate discounts and coupons.
4. A company has an original copy of its articles of incorporation from 1908.
5. An organization keeps all its tax information, so it is prepared to pay its taxes on time each
quarter.
6. A business experiences a major systemfailure, but because it has backed up all its important
files, employees can perform work tasks as usual.
7. A marketing manager must choose between two advertising layouts. She holds a focus group
to gather information on which layout customers will like better.
8. A client files a lawsuit against a company, and the company is required to provide relevant
emails and memos. It is able to so do because of appropriate information management.
9. A computerized order-processing program allows a company to ship customers’ orders as
quickly as possible.
10. Someone tries to copy a company’s logo, but because the company has kept track of its
copyrights, it is able to prove ownership.
DIRECTIONS TO THE INSTRUCTOR FOR INDIVIDUAL ACTIVITY 2
Evaluate your information management needs (school files, music downloads, pictures, etc.) and
practices as related to work and/or school and to write a one-page explanation of them. Questions
the student may consider include:
? What types of information must I manage?
? What tools do I use to manage this information?
? How does managing this information help me to make better decisions?
? How does managing this information save me time, money, or effort?
? What information management challenges do I face?