2022.02.25 Clearer communication LAMSIG Sandy Millin 15 minutes
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The document provides strategies for clearer communication, emphasizing the importance of active listening, clarity in messages, and appropriate use of meetings and emails. It includes advice on giving feedback, compassionate communication practices, and the necessity to reflect on communication effectiveness. The content aims to improve interaction and understanding among educators and their peers.
2022.02.25 Clearer communication LAMSIG Sandy Millin 15 minutes
- 1. @sandymillin http://sandymillin.wordpress.com/communication2022 Clearer communication Sandy Millin The Four Pillars of Teacher Support, LAMSIG, 26 Feb 2022 http://sandymillin.wordpress.com/communication2022 Twitter: @sandymillin sandymillin@gmail.com
- 2. @sandymillin http://sandymillin.wordpress.com/communication2022 Listen Dont interrupt use your fingers to stop you! Pay full attention. What are they not saying? Image from http://flickr.com/eltpics by Victoria Boobyer under a CC 2.0 licence
- 3. @sandymillin http://sandymillin.wordpress.com/communication2022 General tips Consider your medium carefully. Be clear about what information doesnt exist. Dont hide information. Be open about mistakes in communication. Apologise when needed. Be a learning communicator.
- 4. @sandymillin http://sandymillin.wordpress.com/communication2022 Timing What messages are you sending out about working hours? availability? response times? Photo by Sandy Millin
- 5. @sandymillin http://sandymillin.wordpress.com/communication2022 Meetings Is it really an email? What is the meeting for? Who is it (really) for? Do you need to say it all? > Please can you... > Colour coding Break up the info dump. Are the next steps clear? Include positives/thank you.
- 6. @sandymillin http://sandymillin.wordpress.com/communication2022 Emails Clear subject line. Selective use of urgent. 1 big email? Lots of little emails? Big emails: Use headings. Highlight key points. Make it easy: No reading between the lines. Be explicit about what reply is needed and when. Include links.
- 7. @sandymillin http://sandymillin.wordpress.com/communication2022 Keeping track Date documents you send out. Reverse order sorts nicely: 2020.10.17 Note deadlines you set. Follow up only with those who didnt meet deadline.
- 8. @sandymillin http://sandymillin.wordpress.com/communication2022 Giving feedback Feedback model (from Manager Tools) Can I give you some feedback? Describe behaviour: When you Describe impact: it makes me feel / students find it difficult to / students are really engaged. Discuss next steps: Keep it up! / What can you do about this? How can I help you? Behaviour/Actions, not personality. What expectations are you / teachers holding themselves to? Are they realistic? Boost confidence and spot strengths too!
- 9. @sandymillin http://sandymillin.wordpress.com/communication2022 Compassionate communication Ask, dont assume. Be patient and supportive. Provide training on your bug bears e.g. BCC Reply all v Reply to me Be on the receiving end of your own communication: Copy yourself into your emails. Record a meeting and sit through it. Image from http://flickr.com/eltpics by Julia Aliverti under a CC 2.0 licence
- 10. @sandymillin http://sandymillin.wordpress.com/communication2022 Be a learning communicator Reflect on particularly successful / unsuccessful communication. Seek out feedback. Choose an area to work on + do it! Be kind to yourself Image from Microsoft Clipart
- 11. @sandymillin http://sandymillin.wordpress.com/communication2022 Clearer communication Sandy Millin The Four Pillars of Teacher Support, LAMSIG, 26 Feb 2022 http://sandymillin.wordpress.com/communication2022 Twitter: @sandymillin sandymillin@gmail.com