1. 1
Bi 2: Nh畉n Gi畛 Ph嘆ng Qua i畛n Tho畉i (ti畉p theo): nghe v n坦i s畛
Transcript
Qu畛nh Li棚n v ton Ban Ti畉ng Vi畛t, i c Ch但u xin th但n cho qu鱈 b畉n. C叩c b畉n ang theo d探i Bi H畛c 2
trong lo畉t bi Ti畉ng Anh Cn B畉n Cho Ngnh Du L畛ch v Ph畛c V畛.
Trong Bi H畛c 1, ch炭ng ta 達 h畛c c叩ch t畛 gi畛i thi畛u qua i畛n tho畉i, v bi畉t khi no th狸 n棚n d湛ng good
morning, good evening, c滴ng nh動 m畛t s畛 t畛 kh叩c 畛 cho h畛i. Ch炭ng ta c滴ng 達 th畛c t畉p c叩ch s畛 d畛ng
ngy th叩ng v M畉u t畛 Ph叩t thanh Qu畛c t畉. Ch炭ng ta 達 th畛c t畉p c叩ch x動ng h担 sao cho ph湛 h畛p. Ch炭ng ta
達 bi畉t c叩ch n坦i ch畛c v畛 c畛a kh叩ch, c湛ng l t畉p s畛 d畛ng t畛 certainly thay cho t畛 yes khi c畉n ph畉i t畛 ra
tr畛nh tr畛ng h董n. Trong bi h畛c h担m nay, c叩c b畉n s畉 h畛c c叩ch s畛 d畛ng t畛 and 畛 c但u h畛i nghe 棚m tai h董n.
C叩c b畉n c滴ng s畉 h畛c c叩ch y棚u c畉u ng動畛i kh叩c di畛n t畉 r探 箪 h董n, v tr畉 l畛i nh動 th畉 no khi c坦 ng動畛i n坦i
thank you 畛 c叩m 董n c叩c b畉n.
Tr動畛c khi ti畉p t畛c theo d探i cu畛c 畛i tho畉i, ch炭ng ta h達y nghe l畉i ph畉n 畉u n坦i v畛 畛 ti nh畉n gi畛 ph嘆ng qua
i畛n tho畉i
Leo: Plaza Hotel, good morning. Leo speaking.
Mona: Ah yes, I'd like to book two rooms for myself and my father. Could you tell me
the cost of a single room per night?
Leo: Certainly. A single room is 120 dollars American, per night.
Mona: Fine.
Leo And when would you like the rooms?
Mona: From the 25th to the 28th of September
Leo: Arriving the 25th of September and leaving on the 28th? Three nights?
Mona: That's right.
Leo: Just a minute please. Yes, we have rooms available then. You require two single
rooms?
Mona Yes, thank you
Leo: Can I have your name please?
Mona: My name is Mona White.
Leo. And your father's name, Ms. White?
Mona Jack Webber
2. 2
Leo: Could you spell the surname please?
Mona: Sure. W-E-double B-E-R
Leo: Double P for Papa?
Mona: No, double B for Bravo
B但y gi畛, ch炭ng ta s畉 ti畉p t畛c 畛 ti ny trong Bi H畛c 2: nh畉n gi畛 ph嘆ng qua i畛n tho畉i.
Leo: And how will you be paying for your room, Ms. White?
Mona: By credit card.
Leo: Both rooms on the same card?
Mona: Yes.
Leo: Your card number please?
Mona: 4434 1234 5678 9902
Leo: Double one, zero two?
Mona: No, double nine zero two.
Th畉 c叩c b畉n c坦 n畉m 動畛c 箪 ch鱈nh cu畛c 畛i tho畉i hay kh担ng? Anh Leo ghi l畉i s畛 th畉 t鱈n d畛ng (credit card)
c畛a c担 Mona White 畛 lm tin. Xin c叩c b畉n nghe ph畉n 畉u cu畛c 畛i tho畉i b畉ng c畉 ti畉ng Anh l畉n ti畉ng Vi畛t.
Leo: And how will you be paying for your room, Ms. White
(V th動a c担 White, c担 t鱈nh tr畉 ti畛n ph嘆ng nh動 th畉 no?)
Mona: By credit card.
(B畉ng th畉 t鱈n d畛ng.)
C叩c b畉n 畛 箪 xem anh Leo ch畛 d湛ng m畛i t畛 and 畛 chuy畛n sang 畛 ti kh叩c. Anh 畛 c畉p 畉n th畉 t鱈n d畛ng.
N畉u kh担ng d湛ng t畛 and th狸 c但u h畛i c畛a anh c坦 v畉 nh動 qu叩 c畛c l畛c. M畛i c叩c b畉n nghe v l畉p l畉i.
Leo: And how will you be paying for your room, Ms. White?
And when would you like the rooms?
And your father's name?
B但y gi畛, ch炭ng ta h達y nghe ph畉n 畛i tho畉i k畉 ti畉p b畉ng c畉 ti畉ng Anh l畉n ti畉ng Vi畛t.
3. 3
Leo: Your card number please?
(Xin c担 cho bi畉t s畛 th畉 t鱈n d畛ng?)
Mona: 4434 1234 5678 9902
Leo: Double one, zero two?
(M畛t m畛t, kh担ng hai ph畉i kh担ng?)
Mona: No, double nine zero two.
(D畉 kh担ng, ch鱈n ch鱈n kh担ng hai.)
Nh動 c叩c b畉n th畉y, khi 叩nh v畉n v n坦i c叩c con s畛, n畉u c畉n ph畉i l畉p l畉i m畛t m畉u t畛 hay con s畛 no 坦, ta s畉
d湛ng t畛 double. Th鱈 d畛 nh動, double B hay double 4. M畛i c叩c b畉n nghe v l畉p l畉i:
Double M
Room: R - double O - M
Double - 8
6 - double oh - 2
M畛t i畛m kh叩c c畉n l動u 箪 l, khi 畛c con s畛 0 c叩c b畉n c坦 th畛 畛c l zero hay oh. Trong ti畉ng Anh, c畉 hai
ki畛u n坦i ny 畛u c坦 箪 ngh挑a nh動 nhau v 動畛c d湛ng l畉n l畛n 畛 di畛n t畉 con s畛 zero. Tuy nhi棚n, ta ch畛 n坦i
double oh, ch畛 kh担ng n坦i double zero. B但y gi畛, m畛i c叩c b畉n nghe l畉i cu畛c 畛i tho畉i t畛 畉u 畉n gi畛, v l畉p
l畉i t畛ng c但u n坦i c畛a anh Leo.
Leo: And how will you be paying for your room, Ms. White?
Mona: By credit card.
Leo: Both rooms on the same card?
Mona: Yes.
Leo: Your card number please?
Mona: 4434 1234 5678 9902
Leo: Double one, zero two?
Mona: No, double nine zero two.
Leo: 4434 1234 5678 9902
Mona: That's right.
Qu鱈 b畉n ang theo d探i bi H畛c Ti畉ng Anh Cho Ngnh Du L畛ch do i c Ch但u th畛c hi畛n.
Bi H畛c 2: Nh畉n Gi畛 Ph嘆ng Qua i畛n Tho畉i
Lesson 2: Taking a Reservation Over the Phone.
4. 4
Xin c叩c b畉n l畉ng nghe nh畛ng t畛 ng畛 v c畛m t畛 m畛i trong khi ti畉p t畛c theo d探i cu畛c 畛i tho畉i.
Leo: Double one, zero two?
Mona: No, double nine zero two.
Leo: And the expiry date?
Mona: Eleven
Leo: Could you repeat that please?
Mona: November this year.
Leo: Thank you. I've booked two rooms for Ms. White and Mr. Webber from
Wednesday the 25th to Saturday the 28th of September.
Mona: Thank you.
Leo: You're welcome. We'll see you on the 25th, Ms. White.
Mona: Thanks a lot. Goodbye.
Xin c叩c b畉n nghe ph畉n 畉u cu畛c 畛i tho畉i b畉ng c畉 ti畉ng Anh l畉n ti畉ng Vi畛t.
Leo: Double one, zero two?
(M畛t, m畛t, kh担ng, hai ph畉i kh担ng?)
Mona: No, double nine zero two.
(D畉 kh担ng ph畉i, ch鱈n, ch鱈n kh担ng hai.)
Leo: And the expiry date?
(Th畉 (th畉) h畉t h畉n ngy no?)
Mona: Eleven
(M動畛i m畛t)
Leo: Could you repeat that please?
(C担 lm 董n nh畉c l畉i 動畛c kh担ng?)
Mona: November this year.
(Th叩ng M動畛i M畛t nm nay.)
C叩c b畉n h達y 畛 箪 xem anh Leo ki畛m tra nh畛ng g狸 Mona White n坦i nh動 th畉 no nh辿.
Leo: Double one, zero two?
5. 5
Anh Leo nh畉c l畉i d動畛i d畉ng c但u h畛i i畛u anh ngh挑 r畉ng anh 達 nghe th畉y. Anh nh畉n m畉nh nh畛ng ch畛 anh
c嘆n nghi ng畛. T畛i 但y, m畛i c叩c b畉n 畛 箪 xem anh Leo nh畉c l畉i nh畛ng g狸 c担 Mona n坦i, v l畉p l畉i theo 炭ng
ng畛 i畛u c畛a anh.
Mona: The fifth of September.
Leo: The fifth of September.
Mona: Double nine zero two.
Leo: Double nine zero two?
畛 hi畛u r探 箪 ng動畛i n坦i, anh Leo c嘆n s畛 d畛ng c但u h畛i sau 但y:
Leo: Could you repeat that please?
(C担 lm 董n nh畉c l畉i 動畛c kh担ng?)
Xin c叩c b畉n nghe v l畉p l畉i nh畛ng c但u sau 但y:
Could you repeat that please?
Could you repeat that please?
B但y gi畛, ch炭ng ta h達y nghe ph畉n 畛i tho畉i k畉 ti畉p b畉ng c畉 ti畉ng Anh l畉n ti畉ng Vi畛t.
Leo: Thank you.
(C叩m 董n.)
Leo: I've booked two rooms for Ms. White and Mr. Webber.
(T担i 達 gi畛 hai ph嘆ng cho c担 White v 担ng Webber.)
Leo: ..from Wednesday the 25th to Saturday the 28th of September.
(T畛 th畛 T動 ngy 25 畉n th畛 B畉y ngy 28 th叩ng Ch鱈n.)
Mona: Thank you.
(C叩m 董n anh.)
Leo: You're welcome...
(C坦 g狸 但u c担...)
Leo: We'll see you on the 25th, Ms. White.
(H畉n g畉p l畉i c担 vo h担m 25, c担 White nh辿.)
Mona: Thanks a lot. Goodbye.
(C叩m 董n anh r畉t nhi畛u. Xin cho anh.)
Leo: Goodbye.
(Cho c担.)
6. 6
Xin l動u 箪: 畛 gi畛 ph辿p l畛ch s畛, ch炭ng ta n棚n 叩p l畛i khi c坦 ng動畛i no 坦 c叩m 董n ch炭ng ta. Anh Leo n坦i you
are welcome (c坦 g狸 但u) - 但y c坦 l畉 l c但u n坦i th担ng d畛ng h董n c畉, tuy nhi棚n, ch炭ng ta c滴ng c坦 th畛 n坦i my
pleasure (c坦 g狸 但u), hay s畛 d畛ng ki畛u n坦i ph畛 bi畉n trong x達 h畛i c no worries ('畛ng b畉n t但m'). M畛i c叩c
b畉n nghe v l畉p l畉i.
Leo: You're welcome.
My pleasure.
No worries.
B但y gi畛 m畛i c叩c b畉n nghe v l畉p l畉i t畛ng c但u n坦i c畛a anh Leo trong ph畉n ch坦t cu畛c 畛i tho畉i.
Leo: And the expiry date?
Mona: Eleven (phone crackle obscures date)
Leo: Could you repeat that please?
Mona: November this year.
Leo: Thank you. I've booked two rooms for Ms. White and Mr. Webber from
Wednesday the 25th to Saturday the 28th of September.
Mona: Thank you.
Leo: You're welcome. We'll see you on the 25th, Ms. White.
Mona: Thanks a lot. Goodbye.
Leo: Goodbye.
B但y gi畛, m畛i c叩c b畉n nghe ton b畛 cu畛c 畛i tho畉i t畛 Bi 1 畉n Bi 2.
Leo: Plaza Hotel, good morning. Leo speaking.
Mona: Ah yes, I'd like to book two rooms for myself and my father.
Could you tell me the cost of a single room per night?
Leo: Certainly. A single room is 120 dollars American, per night.
Mona: Fine.
Leo: And when would you like the rooms?
Mona: From the 25th to the 28th of September.
Leo: Arriving the 25th of September and leaving on the 28th? Three nights?
Mona: That's right.
7. 7
Leo: Just a minute please.
Yes, we have rooms available then. You require two single rooms?
Mona: Yes, thank you.
Leo: Can I have your name please?
Mona: My name is Mona White.
Leo. And your father's name, Ms. White?
Mona. Jack Webber
Leo: Could you spell the surname please?
Mona: Sure. W-E-double B-E-R.
Leo: Double P for Papa?
Mona: No, double B for Bravo
Leo: And how will you be paying for your room, Ms. White?
Mona: By credit card.
Leo: Both rooms on the same card?
Mona: Yes
Leo: Your card number please?
Mona: 4434 1234 5678 9902
Leo: Double one, zero two?
Mona: No, double nine zero two.
Leo: 4434 1234 5678 9902
Leo: Could you repeat that please?
Mona: November this year.
Leo: Thank you. I've booked two rooms for Ms. White and Mr. Webber from
Wednesday the 25th to Saturday the 28th of September.
Mona: Thank you.
Leo: You're welcome. We'll see you on the 25th, Ms. White.
8. 8
Mona: Thanks a lot. Goodbye.
Leo: Goodbye.
V sau 但y l bi v竪 畛 gi炭p c叩c b畉n h畛c v th畛c t畉p, v畛i hy v畛ng c叩c b畉n c坦 th畛 nh畛 動畛c 鱈t nhi畛u nh畛ng
g狸 v畛a h畛c tr動畛c khi ch炭ng ta sang bi m畛i.
Could you repeat,
Could you repeat,
Could you repeat that please?
Oh-2 double-6?
Or Oh-2 double 3?
Could you repeat,
Could you repeat,
Could you repeat that please?
Oh-2 double-6?
Or oh-2 double 3?
Th動a qu鱈 b畉n, Ti畉ng Anh Cho Ngnh Du L畛ch l lo畉t bi do D畛ch V畛 Gi叩o D畛c a Vn H坦a Dnh Cho Ng動畛i
Tr動畛ng Thnh bi棚n so畉n, v 但y l t畛 ch畛c chuy棚n gi畉ng d畉y ng担n ng畛 uy t鱈n nh畉t n動畛c c.
Trong Bi H畛c 3 vo k畛 t畛i, ch炭ng ta s畉 n坦i v畛 Th畛 T畛c Nh畉n Ph嘆ng, v畉y m畛i qu鱈 b畉n nh畛 坦n nghe.
C叩c b畉n c滴ng 畛ng qu棚n gh辿 thm Website c畛a i c Ch但u theo 畛a ch畛 www.bayvut.com , hay m畛
website c畛a AMES theo 畛a ch畛 ames.net.au.
Xin c叩c b畉n nh畛 担n t畉p Bi H畛c Ti畉ng Anh cho 畉n khi QL g畉p l畉i c叩c b畉n vo k畛 sau, c叩c b畉n nh辿. Xin
t畉m bi畛t qu鱈 b畉n.