Corporate social responsibilities and promoting social responsibility in supply chain management. The document discusses key concepts like stakeholders and CSR. It outlines IBM's environmental responsibilities to stakeholders, including efficient raw material use, recycling, and energy saving. The document also suggests ways for IBM to screen suppliers, including questionnaires and compliance with standards. It describes IBM's strategies for promoting CSR among suppliers, such as audits, learning programs, and industry collaboration. IBM's CSR initiatives have strengthened its relationships with suppliers by assisting them to improve and sharing best practices.
2. Topics Concept of stakeholders Corporate social responsibilities Promoting social responsibility in supply chain management Challenges Opportunities Strategies
4. Corporate social responsibilities Corporate social responsibility (CSR) is concerned with the ways in which an organisation exceeds its minimum obligations to stakeholders specified through regulation Consider the stakeholders of an organization Who are they and what do they want?
5. Discuss Identify stakeholders of IBM Identify the corporate social responsibilities of IBM to its respective stakeholders
6. Environmental responsibilities More efficient use of raw materials in manufacturing operations E.g. Timber, minerals Demand for recycling Pollution and waste Release of harmful substance into environment Energy saving Reduce waste of energy (Page 668)
7. Discuss What are the environmental responsibilities of IBM and its suppliers?
8. Environmental purchasing policy Prepare environmental policy (Pg 670) Communicate the policy to stakeholders Prepare guidelines for employees and suppliers Appraise suppliers Incorporate environmental requirements into specifications Adopt lifecycle approach Prepare guidelines for disposals Provide appropriate training Ensure regular audit
9. Screening suppliers Screening can be done via questionnaires Compliance to international standards E.g. EU eco standard International Organization for Standardization (IOS) ISO environmental standards (14001) Eco-management and audit scheme (EMAS) Page 674
10. IBMs expectations IBMs Supply Conduct Principles are integrated into contracts and relationship wit suppliers On-location assessments to the Code of Conduct Audit with suppliers by third party agencies (Refer to IBM brochure)
11. Discuss Suggest an environmental purchasing policy for IBM Suggest possible ways of screening suppliers by IBM
12. Ethical responsibility Prompt payment Honesty and openness E-ethics E.g. balanced power of e-trading Courtesy to suppliers representatives Business gifts and hospitality Page 657 659
15. Challenges Extend social responsibility across global supply chain Improve suppliers ability to meet social responsibility requirements (IBM brochure)
16. Opportunities Assist suppliers to develop into world class providers Raising the management systems capabilities of suppliers and Sharing best practices with suppliers (IBM brochure)
17. IBM Strategies Identify patents of compliance and non-compliance through audits conducted in supplier locations globally Facilitate learning and capacity building programs (Refer to IBM brochure)
18. IBM Strategies Chair the Electronic Industry Citizenship Coalition (EICC) to promote collaboration within the industry Standardized industrial codes of conduct by EICC Include Supplier Code of Conduct in pre-sourcing activities
19. Discuss What are IBMs strategies in promoting social responsibilities to suppliers?
20. Buy-supplier relationship Suppliers are to comply with buyers purchasing policy promoting social responsibility Suppliers are to join industry groups in conformity to standardized codes of conduct
21. Buyer-supplier relationship The buyer may assist suppliers to improve suppliers ability to meet social responsibilities Facilitate learning and capability building programs Sharing best practices with suppliers
23. Discuss Describe how IBM corporate social responsibility initiatives have affected buyer-supplier relationships (4 e) State the importance of corporate social responsibilities in business including buyer-supplier relationships Describe how have its social responsibility initiatives affected buyer-supplier relationships Research IBM corporate social responsibilities Consider: Environmental, ethics, etc Conclusion Refer to page 655-676 Download the report 2007-2008 IBM corporate responsibility report at web: www.ibm.com