This document discusses various work charting methods used to analyze processes and jobs. It describes Pareto charts, fishbone diagrams, operations process charts, flow process charts, flow diagrams, worker and machine process charts, gang process charts, and two-handed process charts. The charts break down work into tasks, identify contributors to problems, and document the sequence, timing, and flow of operations performed by workers, machines, and materials through a process.
2. Objective
• Objectively document the work task or
process for analysis
• Many methods are available
• New ones are invented regularly
• Break down the job into sub-components
or tasks
• Describe the tasks in a meaningful way
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King Saud University
College of Engineering
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3. Pareto Chart
• Items of interest are identified and
measured on a common scale
• Then ordered in ascending order,
creating a cumulative distribution
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King Saud University
College of Engineering
Department of Industrial Engineering
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4. Pareto Chart
• Pareto principle: 80% of the total activity
can be found in the first 20% of the
items.
• Goal is to identify the appropriate 20%
for analysis.
– 80% of inventory is associated with 20%
of the parts.
– 80% of the injuries are associated with
20% of the jobs.
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College of Engineering
Department of Industrial Engineering
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5. Fishbone Diagram (Cause-Effect)
• Identifies components lead to undesirable
(desirable) event in a process
• Principle event is identified at the fish head
• Associated contributing factors are identified
using a tree type structure.
• Closely related to many different charts used
in safety analysis (Fault-Tree method)
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College of Engineering
Department of Industrial Engineering
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7. Operations Process Charts
• Represents the chronological sequence of:
– operations,
– Inspections,
– Time allowances, and
– materials used in a process
• from the arrival of raw material to the
packaging of the finished product.
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College of Engineering
Department of Industrial Engineering
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8. Operations Process Charts
• Focuses on products and/or facilities
• Two symbols are used in the chart:
– Operations are denoted using a
small circle
– Inspections are denoted using a
small square
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King Saud University
College of Engineering
Department of Industrial Engineering
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9. Operations Process Charts
• Vertical lines indicate general flow of the
process as work is completed
• Horizontal lines feeding into vertical lines
are for parts or subassemblies.
• Lines should not cross in the chart.
• Time values are assigned to operations
and inspections on the chart.
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College of Engineering
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12. Flow Process Charts
• Identify operations, inspections, materials,
moves, storages, and delays involved in
making a part or completing a process.
• Show all events in the correct sequence.
• Show the relationship between parts and
fabrication complexity.
• used for workers, components, or sub-
assemblies.
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College of Engineering
Department of Industrial Engineering
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13. Flow Process Charts
• Distinguish between produced and
purchased parts.
• Provide information on the number
of employees utilized and the time
required to perform each operation
and inspection.
• More details than operations
process charts
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College of Engineering
Department of Industrial Engineering
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14. Flow Process Charts
• Two types are commonly used:
– Product or material
– Operative or person
• Help identify nonproduction hidden
costs such as distances traveled,
delays, and temporary storage.
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19. Flow Diagrams
• Supplement to Flow process charts
to indicate process flow
• Overhead pictorial plan of the facility.
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22. Worker and Machine Process Charts
• Show time relationship between
the working cycle of a person and
the operating cycle of a machine(s)
at a single workstation.
• Machine times and operator times
must be known for each element
• Chart drawn vertically to scale.
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College of Engineering
Department of Industrial Engineering
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23. Worker and Machine Process Charts
• Solid lines represent productive time,
• Breaks indicate idle time,
• Dotted lines represent non-productive
time.
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College of Engineering
Department of Industrial Engineering
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25. Gang Process Charts
• Worker and Machine Process charts
showing many workers are called
Gang Process Charts.
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College of Engineering
Department of Industrial Engineering
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26. Gang Process Charts
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27. Gang Process Charts
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28. Two-Handed Process Chart
• Left-hand / right-hand chart
• Operator process chart.
• Is a flow process chart directed at an
operator
• Each hand is documented separately.
• Useful when doing work methods analysis.
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College of Engineering
Department of Industrial Engineering
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