際際滷

際際滷Share a Scribd company logo

303 Kohn Final Version

D
Deborah Kohn

This document summarizes a round table discussion session about Health 2.0 and social media. It defines Health 2.0 as social media used in healthcare, including blogs, social networks, content communities, wikis and podcasts. Examples of each are provided. The document outlines the session agenda which includes defining Health 2.0 social media, an open discussion about tools organizations have deployed, and legal/ethical issues faced. Participants were asked to discuss the social media tools used, target users, goals, implementation efforts, user feedback, and privacy/confidentiality challenges encountered.

1 of 17
Download to read offline
Session #303 Round Table Discussion Session April 5, 2009 WHATS HEALTH 2.0 GOT TO DO WITH IT? 息 2009 Deborah Kohn
About Deborah Kohn, Facilitator Has thirty years of healthcare information management and technology experience. Since 1990 has given many presentations in many formats regarding healthcare information technologies / systems at annual HIMSS conferences and national educational seminars. Has undergraduate degrees from The Ohio State University and a graduate degree in health services and hospital administration from the University of California Los Angeles. Is an RHIA, CPHIMS, FACHE, FHIMSS
Learning Objectives 1. Define the social media that make up Health 2.0 2. Understand the phenomena of the ever-changing and growing array of social media (Health 2.0) 3. Differentiate between the truly useful Health 2.0 media / tools and those that pose challenges for healthcare consumers and providers 4. Determine what Health 2.0 media / tools healthcare organizations currently are deploying for their providers, staff, and patients
Agenda 1. Facilitator introduces / frames Round Table Discussion Session 1. Quickly defines some of the social media that make up Health 2.0 2. Open discussion to audience 1. Who is deploying / has deployed Health 2.0 media / tools for their providers, staff, and / or patients? 2. Describe the Health 2.0 media / tools you are deploying / have deployed. 3. Describe for which users (providers / staff patients, etc.) and what purposes (marketing, patient care, etc.). 4. Describe the effort involved / user feedback received / challenges faced (e.g., blocked sites, ROI, etc.). 5. Describe the legal / ethical issues you are facing / have faced (privacy, confidentiality, transparency, etc.)
What Are Social Media? http://en.wikipedia.org/wiki/social media Online technologies and applications that are used to share information, opinions, expertise, insights, and interests using text, images, audio, video in a participative, communicative environment
Social Media / Health 2.0 Key Characteristics Participation Openness Conversation Community Connectedness
Social Media / Health 2.0 The Big Five Blogs Social Networks Content Communities Wikis Podcasts
Health 2.0 Blogsand Micro-blogging WHAT: online journals WHY: because people love to share HOW: just register EXAMPLES: http://www.highpointregional.com/blogs/index.asp HEALTHCARE USES: Establish organization / person as expert Provide information / ask for feedback Additional tool for participatory internal communication
Health 2.0 Social Networks WHAT: connecting with friends / contacts to communicate and share content WHY: because people want to connect and share HOW: just register EXAMPLES: Facebook / MySpace HEALTHCARE USES: ..
Health 2.0 Content Communities WHAT: groups of people who come together online to create a community and share particular content EXAMPLES: Flickr: share digital photos Del.icio.us / Connotea: share bookmarked links YouTube: share videos HEALTHCARE USES: ..
Health 2.0 Wikis WHAT: collaborative sites that allow people to add or edit content WHY: populist information production for retrieval EXAMPLES: AskDrWiki HEALTHCARE USES: ..
Health 2.0 Podcasts WHAT: audio and video files available by subscription; can be listened to / viewed online or downloaded to an MP3 player WHY: a specific form of content sharing that typically also involves a feedback mechanism EXAMPLES: HealthNex HEALTHCARE USES: ..
Health 2.0 and more Really Simple Syndication (RSS) Pushes and Receives Syndicated Content Second Life (with Avatars) Skype / VOIP Mashups Twitter ..
Health 2.0 Who is using Health 2.0? Individual Hospital CEOs http://runningahospital.blogspot.com/index.html Groups of Health Administrators http://hospitalimpact.org/index.php Patients http://www.patientslikeme.com/ Emergency Department Nurses http://www.emergiblog.com/ Healthcare Policy People http://www.thehealthcareblog.com Everyone http://davidrothman.net/list-of-medical-wikis/
Health 2.0 Legal & Ethical Issues Privacy of the patient Confidentiality of the information Transparency
Audience Discussion 1. Who is deploying / has deployed Health 2.0 media / tools for their providers, staff, and / or patients? 2. Describe the Health 2.0 media / tools you are deploying / have deployed. 3. Describe for which users (providers / staff patients, etc.) and what purposes (marketing, patient care, etc.). 4. Describe the effort involved / user feedback received / challenges faced (e.g., blocked sites, ROI, etc.). 5. Describe the legal / ethical issues you are facing / have faced (privacy, confidentiality, transparency, etc.).
Additional Questions/Answers dkohn@daksystcons.com www.daksystemsconsulting.com

More Related Content

303 Kohn Final Version

  • 1. Session #303 Round Table Discussion Session April 5, 2009 WHATS HEALTH 2.0 GOT TO DO WITH IT? 息 2009 Deborah Kohn
  • 2. About Deborah Kohn, Facilitator Has thirty years of healthcare information management and technology experience. Since 1990 has given many presentations in many formats regarding healthcare information technologies / systems at annual HIMSS conferences and national educational seminars. Has undergraduate degrees from The Ohio State University and a graduate degree in health services and hospital administration from the University of California Los Angeles. Is an RHIA, CPHIMS, FACHE, FHIMSS
  • 3. Learning Objectives 1. Define the social media that make up Health 2.0 2. Understand the phenomena of the ever-changing and growing array of social media (Health 2.0) 3. Differentiate between the truly useful Health 2.0 media / tools and those that pose challenges for healthcare consumers and providers 4. Determine what Health 2.0 media / tools healthcare organizations currently are deploying for their providers, staff, and patients
  • 4. Agenda 1. Facilitator introduces / frames Round Table Discussion Session 1. Quickly defines some of the social media that make up Health 2.0 2. Open discussion to audience 1. Who is deploying / has deployed Health 2.0 media / tools for their providers, staff, and / or patients? 2. Describe the Health 2.0 media / tools you are deploying / have deployed. 3. Describe for which users (providers / staff patients, etc.) and what purposes (marketing, patient care, etc.). 4. Describe the effort involved / user feedback received / challenges faced (e.g., blocked sites, ROI, etc.). 5. Describe the legal / ethical issues you are facing / have faced (privacy, confidentiality, transparency, etc.)
  • 5. What Are Social Media? http://en.wikipedia.org/wiki/social media Online technologies and applications that are used to share information, opinions, expertise, insights, and interests using text, images, audio, video in a participative, communicative environment
  • 6. Social Media / Health 2.0 Key Characteristics Participation Openness Conversation Community Connectedness
  • 7. Social Media / Health 2.0 The Big Five Blogs Social Networks Content Communities Wikis Podcasts
  • 8. Health 2.0 Blogsand Micro-blogging WHAT: online journals WHY: because people love to share HOW: just register EXAMPLES: http://www.highpointregional.com/blogs/index.asp HEALTHCARE USES: Establish organization / person as expert Provide information / ask for feedback Additional tool for participatory internal communication
  • 9. Health 2.0 Social Networks WHAT: connecting with friends / contacts to communicate and share content WHY: because people want to connect and share HOW: just register EXAMPLES: Facebook / MySpace HEALTHCARE USES: ..
  • 10. Health 2.0 Content Communities WHAT: groups of people who come together online to create a community and share particular content EXAMPLES: Flickr: share digital photos Del.icio.us / Connotea: share bookmarked links YouTube: share videos HEALTHCARE USES: ..
  • 11. Health 2.0 Wikis WHAT: collaborative sites that allow people to add or edit content WHY: populist information production for retrieval EXAMPLES: AskDrWiki HEALTHCARE USES: ..
  • 12. Health 2.0 Podcasts WHAT: audio and video files available by subscription; can be listened to / viewed online or downloaded to an MP3 player WHY: a specific form of content sharing that typically also involves a feedback mechanism EXAMPLES: HealthNex HEALTHCARE USES: ..
  • 13. Health 2.0 and more Really Simple Syndication (RSS) Pushes and Receives Syndicated Content Second Life (with Avatars) Skype / VOIP Mashups Twitter ..
  • 14. Health 2.0 Who is using Health 2.0? Individual Hospital CEOs http://runningahospital.blogspot.com/index.html Groups of Health Administrators http://hospitalimpact.org/index.php Patients http://www.patientslikeme.com/ Emergency Department Nurses http://www.emergiblog.com/ Healthcare Policy People http://www.thehealthcareblog.com Everyone http://davidrothman.net/list-of-medical-wikis/
  • 15. Health 2.0 Legal & Ethical Issues Privacy of the patient Confidentiality of the information Transparency
  • 16. Audience Discussion 1. Who is deploying / has deployed Health 2.0 media / tools for their providers, staff, and / or patients? 2. Describe the Health 2.0 media / tools you are deploying / have deployed. 3. Describe for which users (providers / staff patients, etc.) and what purposes (marketing, patient care, etc.). 4. Describe the effort involved / user feedback received / challenges faced (e.g., blocked sites, ROI, etc.). 5. Describe the legal / ethical issues you are facing / have faced (privacy, confidentiality, transparency, etc.).
  • 17. Additional Questions/Answers dkohn@daksystcons.com www.daksystemsconsulting.com