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4 Crystal Ball Analytics Tricks for
Accelerating Growth
I WAS DOING IT WRONG FOR 2.5 YEARS
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
 500 Startups Distribution Hacker in Residence
ABOUT TAMMY
ABOUT TAMMY
@TAMMYCAMP
Entrepreneur
MAKING A
PROFIT
@TAMMYCAMP
tracking.code
(Magic
={false});
@TAMMYCAMP
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
@TAMMYCAMP
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
Acquisition - users come to the site from various channels
Activation - users enjoy 1st visit: happy user experience
Retention - users come back, visit the site multiple times
Referral - users like the product enough to refer other
Revenue - users conduct some monetization behavior
@TAMMYCAMP
A
A
R
R
R
Acquisition - users come to the site from various channels
Activation - users enjoy 1st visit: happy user experience
Retention - users come back, visit the site multiple times
Referral - users like the product enough to refer other
Revenue - users conduct some monetization behavior
@TAMMYCAMP
A
A
R
R
R
Acquisition - users come to the site from various channels
Activation - users enjoy 1st visit: happy user experience
Retention - users come back, visit the site multiple times
Referral - users like the product enough to refer other
Revenue - users conduct some monetization behavior
@TAMMYCAMP
A
A
R
R
R
Acquisition - users come to the site from various channels
Activation - users enjoy 1st visit: happy user experience
Retention - users come back, visit the site multiple times
Referral - users like the product enough to refer other
Revenue - users conduct some monetization behavior
@TAMMYCAMP
A
A
R
R
R
Acquisition - users come to the site from various channels
Activation - users enjoy 1st visit: happy user experience
Retention - users come back, visit the site multiple times
Referral - users like the product enough to refer other
Revenue - users conduct some monetization behavior
@TAMMYCAMP
A
A
R
R
R
Acquisition - users come to the site from various channels
Activation - users enjoy 1st visit: happy user experience
Retention - users come back, visit the site multiple times
Referral - users like the product enough to refer other
Revenue - users conduct some monetization behavior
A
A
R
R
R
@TAMMYCAMP
1
9
9
0
s
2
0
0
0
s
2
0
1
0
s
2
0
1
0
s
2
0
1
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@TAMMYCAMP
1. Create a Tracking Plan
2. Carefully select events
3. Put detail in the properties
4. De鍖ne a naming convention
@TAMMYCAMP
1. Create a Tracking Plan
2. Carefully select events
3. Put detail in the properties
4. De鍖ne a naming convention
@TAMMYCAMP
1. Create a Tracking Plan
2. Carefully select events
3. Put detail in the properties
4. De鍖ne a naming convention
@TAMMYCAMP
@TAMMYCAMP
Event =
An event is a description
of the action that is
taking place.
@TAMMYCAMP
A common mistake is to track
EVERYTHING
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
@TAMMYCAMP
Always ask WHY you are
tracking each event
@TAMMYCAMP
Start with THREE events
@TAMMYCAMP
Yep, only THREE events
E-Commerce Funnel
Item Viewed
Item Added to Cart
Item Purchased
1. Create a Tracking Plan
2. Carefully select events
3. Put detail in the properties
4. De鍖ne a naming convention
@TAMMYCAMP
@TAMMYCAMP
Property =
Properties are the traits
that make up the event.
@TAMMYCAMP
How many new sign ups did we
have today?
@TAMMYCAMP
Track Event
signedUp
Properties
userName
email
referrer
location
device
1. Create a Tracking Plan
2. Carefully select events
3. Put detail in the properties
4. De鍖ne a naming convention
@TAMMYCAMP
@TAMMYCAMP
Name properties in camelcase
(lowercaseCapital form)
for easy reading
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
@TAMMYCAMP
Naming convention can be
Object + Action
(in past tense)
4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015
1. Create a Tracking Plan
2. Carefully select events
3. Put detail in the properties
4. De鍖ne a naming convention
@TAMMYCAMP
Tammy Camp
tammy@500.co

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4 Crystal Ball Analytics Tricks for Accelerating Growth by Tammy Camp at 500 Startups // Mena Ventures 2015