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息2013 Software AG. All rights reserved.
Mr. Guenther Summer
Head, Data Management & EAI
Zurich Airport
Mr. Dinesh Chandrasekhar
Sr. Manager, Global Product Marketing
Software AG
Spreading the wings
to fly high
webMethods powering Zurich
Airport
息2013 Software AG. All rights reserved. For internal use only2 |
Agenda
 About Zurich Airport
 Let us take a walk through the airport
 Airport operations: Behind-the-scenes
 webMethods @ Zurich Airport
 Summary
 Q & A
息2013 Software AG. All rights reserved. For internal use only3 |
 One of the most important
airports in central europe
 Number of passengers
 About 24 M per year
 Capacity: 36 M per year
 Approx. 66000 per day
 Number of Airlines flying
in/out of Zurich Airport - 78
 Worldwide destinations = 188
 Number of employees = 1,500
14/10/2013 3
息2013 Software AG. All rights reserved. For internal use only4 |
Awards:
 2004  2013 (ten consec. years)
 Winner of the World Travel Award
Category: Europes Leading Airport
 Skytrax World Airport Awards
 2013 #1 in the category 20-30 million passengers"
 2013 #1 in the category "Best Airport Staff Europe"
 2013 #1 in the category Baggage delivery
 2010
 Winner of the Business Traveller Award
Category: Best European Transfer Airport
 Classified as 4-star airport (Skytrax)
 One of 13 airports in the world alongside
London, Frankfurt or Amsterdam
 And many more...
ZURICH AIRPORT
14/10/20134
息2013 Software AG. All rights reserved. For internal use only5 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only
Welcome to Zurich Airport!
息2013 Software AG. All rights reserved. For internal use only6 |
Checking in - Is your flight on time?
 Real-time updates on the biggest display at the airport
 webMethods powering the Flight Information Display System
Checking In Flight Status TransfersAround the airport Arrivals
息2013 Software AG. All rights reserved. For internal use only7 |
Flight Status  tracking on web/mobile
 Push notifications on mobile devices on various data points
 Flights, Airports, Airlines, Aircrafts, Train Schedule, Point of Interests,
Parking Occupancy, Subscriptions
Checking In Flight Status TransfersAround the airport Arrivals
息2013 Software AG. All rights reserved. For internal use only8 |
Around the airport
 Observation deck with multimedia binoculars
 Provides background information on fixed and mobile POI.
Checking In Flight Status TransfersAround the airport Arrivals
息2013 Software AG. All rights reserved. For internal use only9 |
Arrivals
 Streamlined flow information on Baggage, Arrival Gates etc.
 Swiss railway company data shown on all 44 monitors at the whole
airport area with train departure times
Checking In Flight Status TransfersAround the airport Arrivals
息2013 Software AG. All rights reserved. For internal use only10 |
Transfers
 Transfer times are optimized for all Schengen connecting passengers
 Data for the airbridge provided through webMethods
Checking In Flight Status TransfersAround the airport Arrivals
息2013 Software AG. All rights reserved. For internal use only11 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only
Airport Operations
A behind-the-scenes look
息2013 Software AG. All rights reserved. For internal use only13 |
Airport on a desk - ZEUS
 Single source of truth
息2013 Software AG. All rights reserved. For internal use only14 |
Management monitors for passport control
息2013 Software AG. All rights reserved. For internal use only15 |
PaxRiver  Passenger Flow
息2013 Software AG. All rights reserved. For internal use only16 |
Examples of Key Performance Indicators
monitored
 Number of active check-in
counters
 Average delay of planes
 Passenger flows at various
checkpoints
 Wait time of passengers
at specific points
息2013 Software AG. All rights reserved. For internal use only17 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only
webMethods @ Zurich Airport
息2013 Software AG. All rights reserved. For internal use only18 |
 webMethods at Zurich Airport
 2003 EAI Evaluation  POC with webMethods
 Since 2004 in use as a productive EAI platform
 Critical business processes based on the webMethods platform
 webMethods is running 7 x 24 hours inclusive support
 Active und automatic SMS notifications in case of process  or interface
errors
webMethods Application Management
14/10/201318
息2013 Software AG. All rights reserved. For internal use only19 |
EAI Footprint
 70 Projects
 140 Packages
 5 Production servers
 800 Firewall rules
 270 Top-level services
息2013 Software AG. All rights reserved. For internal use only20 |
EAI architecture
 IS in front of the LB
- Listener
- Scheduler
 Load Balancer
 Server in parallel operation
- PROD1 (Aviation)
- PROD2 (SAP / Non-Aviation)
webMethods Application Management
Prod. Servers 1 Prod. Servers 2
Load Balancer
息2013 Software AG. All rights reserved. For internal use only21 |
Implemented Interfaces
14.10.2013 21
AIMSRep
AIMS+
Alarmstern
AMC
BAZL
FLIRT
ATANOMS
GSA
SAMAX
SIKO
Pollution
Applicants
WhoIsWho
Skybilling
Telephon-
charging
Freight
Business Mobile
maxSimAP
WebBasedTraining
SMS
Interne
t
Parking
BIS-Byron
ZEUS
SAP
FM and
others...
Paxometer
TanGo
AIMS WebClient
Visitor
Registration
CRMDuty Journal
Energy SupplyFMA (FIDS)
MIS
Air Routes
DoorContro
l
Meter Reading
IP-Phone Services
Cable Manager
Passport Check Counter
SIKO Performancemeter
Rotations Cube
UDB
Web Based Training
SFS
E-Invoicing
Mobile App
Schliesstechn
ik
REFX
息2013 Software AG. All rights reserved. For internal use only22 |
Flight Data Distribution
14.10.2013 22
AIMS
GAVS
EAI
息2013 Software AG. All rights reserved. For internal use only23 |
ZEUS
14.10.2013 23
息2013 Software AG. All rights reserved. For internal use only24 |
Zeus: Web Service Notification
14.10.2013 24
 Brokered publish/subscribe
(WS-BrokeredNotification)
- Introduces a broker between
producers and consumers.
- Publishers and subscribers are
decoupled.
- Consumers subscribe to the
broker.
- The broker relays notifications to
the subscribers.
Brokered Pub/Sub
息2013 Software AG. All rights reserved. For internal use only25 |
SMS Flight Information
14.10.2013 25
息2013 Software AG. All rights reserved. For internal use only26 |
IP-Phone
14.10.2013 26
 Phonebook
 Flight Information
 Caller identification
 Dial from Intranet
 Absent indication
 Busy Indicator
 Configuration (Web Interface)
 Speed-dial buttons
 Diversion
 Change PIN
息2013 Software AG. All rights reserved. For internal use only27 |
E-invoicing
息2013 Software AG. All rights reserved. For internal use only28 |
Mobile App
14.10.2013 28
息2013 Software AG. All rights reserved. For internal use only29 |
DoorControl  Deboarding
14.10.2013 29
Non-Schengen Departures
Schengen Departures/Arrivals
Non-Schengen Arrivals
Schengen & Non-Schengen
Departures / Arrivals
A
B
C
1
23
Deboarding Schengen
Deboarding Non-Schengen Non-OSS
Deboarding Non-Schengen OSS
These 3 gate doors
can be simulataneously opened
1 2 3
1
2 3
A
B C
息2013 Software AG. All rights reserved. For internal use only30 | 30TanGo bersicht
Badge production
SAP Kaba Integration Alarming
Workflow (Ablaufkontrolle, Dialog)
Kaba Exos
9300
SAP / R3
( CRM / PM / CS)
Byron-BIS
WBT/
NetCoach
Security-Modul
Fahrerausbildu
ng
LiveLink
Dokumenten-
Verwaltung
Web-
Client
FH-Partner
FH-Partner
HR-
Systeme
Drucksystem
Collamat
Steria
Parking
Firmen-
Stamm
Handels-
register
1
AA-
Strafpunkte-
Verwaltung
17
18
5
16
3
6
7
8
9 10 11
2
1
13 15
19
21
23 24
Legende: Schnittstellennummer, fett = EAI-Schnittstelle
Schnittstelle mit Richtung
Alarm
System
Durchgangs-
Infrastruktur
(Leser, Video,
Gegensprech,
Frosch)
22
Produktions-
system FH-
Ausweis
4
Drucker Druck/Segm/Foto
27 28
AutoCAD+
GIS
29
Zonen+
Profil-Konfigu-
rations-
System
14
SkiData
8
PVis
(Video- Gegen-
sprech-System)
24
12
息2013 Software AG. All rights reserved. For internal use only31 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only
In Summary
息2013 Software AG. All rights reserved. For internal use only32 |
Conclusion
1. webMethods integration platform represents a fundamental,
strategic and important component within the IT landscape
2. Implementation of the internet of things
3. Innovation enabler
4. Complex application & device landscape
5. The platform of choice for all future integrations
息2013 Software AG. All rights reserved. For internal use only33 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only
Questions?
14/10/201333

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4 iw-ia-zurich airport-final2 (3)

  • 1. 息2013 Software AG. All rights reserved. Mr. Guenther Summer Head, Data Management & EAI Zurich Airport Mr. Dinesh Chandrasekhar Sr. Manager, Global Product Marketing Software AG Spreading the wings to fly high webMethods powering Zurich Airport
  • 2. 息2013 Software AG. All rights reserved. For internal use only2 | Agenda About Zurich Airport Let us take a walk through the airport Airport operations: Behind-the-scenes webMethods @ Zurich Airport Summary Q & A
  • 3. 息2013 Software AG. All rights reserved. For internal use only3 | One of the most important airports in central europe Number of passengers About 24 M per year Capacity: 36 M per year Approx. 66000 per day Number of Airlines flying in/out of Zurich Airport - 78 Worldwide destinations = 188 Number of employees = 1,500 14/10/2013 3
  • 4. 息2013 Software AG. All rights reserved. For internal use only4 | Awards: 2004 2013 (ten consec. years) Winner of the World Travel Award Category: Europes Leading Airport Skytrax World Airport Awards 2013 #1 in the category 20-30 million passengers" 2013 #1 in the category "Best Airport Staff Europe" 2013 #1 in the category Baggage delivery 2010 Winner of the Business Traveller Award Category: Best European Transfer Airport Classified as 4-star airport (Skytrax) One of 13 airports in the world alongside London, Frankfurt or Amsterdam And many more... ZURICH AIRPORT 14/10/20134
  • 5. 息2013 Software AG. All rights reserved. For internal use only5 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only Welcome to Zurich Airport!
  • 6. 息2013 Software AG. All rights reserved. For internal use only6 | Checking in - Is your flight on time? Real-time updates on the biggest display at the airport webMethods powering the Flight Information Display System Checking In Flight Status TransfersAround the airport Arrivals
  • 7. 息2013 Software AG. All rights reserved. For internal use only7 | Flight Status tracking on web/mobile Push notifications on mobile devices on various data points Flights, Airports, Airlines, Aircrafts, Train Schedule, Point of Interests, Parking Occupancy, Subscriptions Checking In Flight Status TransfersAround the airport Arrivals
  • 8. 息2013 Software AG. All rights reserved. For internal use only8 | Around the airport Observation deck with multimedia binoculars Provides background information on fixed and mobile POI. Checking In Flight Status TransfersAround the airport Arrivals
  • 9. 息2013 Software AG. All rights reserved. For internal use only9 | Arrivals Streamlined flow information on Baggage, Arrival Gates etc. Swiss railway company data shown on all 44 monitors at the whole airport area with train departure times Checking In Flight Status TransfersAround the airport Arrivals
  • 10. 息2013 Software AG. All rights reserved. For internal use only10 | Transfers Transfer times are optimized for all Schengen connecting passengers Data for the airbridge provided through webMethods Checking In Flight Status TransfersAround the airport Arrivals
  • 11. 息2013 Software AG. All rights reserved. For internal use only11 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only Airport Operations A behind-the-scenes look
  • 12. 息2013 Software AG. All rights reserved. For internal use only13 | Airport on a desk - ZEUS Single source of truth
  • 13. 息2013 Software AG. All rights reserved. For internal use only14 | Management monitors for passport control
  • 14. 息2013 Software AG. All rights reserved. For internal use only15 | PaxRiver Passenger Flow
  • 15. 息2013 Software AG. All rights reserved. For internal use only16 | Examples of Key Performance Indicators monitored Number of active check-in counters Average delay of planes Passenger flows at various checkpoints Wait time of passengers at specific points
  • 16. 息2013 Software AG. All rights reserved. For internal use only17 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only webMethods @ Zurich Airport
  • 17. 息2013 Software AG. All rights reserved. For internal use only18 | webMethods at Zurich Airport 2003 EAI Evaluation POC with webMethods Since 2004 in use as a productive EAI platform Critical business processes based on the webMethods platform webMethods is running 7 x 24 hours inclusive support Active und automatic SMS notifications in case of process or interface errors webMethods Application Management 14/10/201318
  • 18. 息2013 Software AG. All rights reserved. For internal use only19 | EAI Footprint 70 Projects 140 Packages 5 Production servers 800 Firewall rules 270 Top-level services
  • 19. 息2013 Software AG. All rights reserved. For internal use only20 | EAI architecture IS in front of the LB - Listener - Scheduler Load Balancer Server in parallel operation - PROD1 (Aviation) - PROD2 (SAP / Non-Aviation) webMethods Application Management Prod. Servers 1 Prod. Servers 2 Load Balancer
  • 20. 息2013 Software AG. All rights reserved. For internal use only21 | Implemented Interfaces 14.10.2013 21 AIMSRep AIMS+ Alarmstern AMC BAZL FLIRT ATANOMS GSA SAMAX SIKO Pollution Applicants WhoIsWho Skybilling Telephon- charging Freight Business Mobile maxSimAP WebBasedTraining SMS Interne t Parking BIS-Byron ZEUS SAP FM and others... Paxometer TanGo AIMS WebClient Visitor Registration CRMDuty Journal Energy SupplyFMA (FIDS) MIS Air Routes DoorContro l Meter Reading IP-Phone Services Cable Manager Passport Check Counter SIKO Performancemeter Rotations Cube UDB Web Based Training SFS E-Invoicing Mobile App Schliesstechn ik REFX
  • 21. 息2013 Software AG. All rights reserved. For internal use only22 | Flight Data Distribution 14.10.2013 22 AIMS GAVS EAI
  • 22. 息2013 Software AG. All rights reserved. For internal use only23 | ZEUS 14.10.2013 23
  • 23. 息2013 Software AG. All rights reserved. For internal use only24 | Zeus: Web Service Notification 14.10.2013 24 Brokered publish/subscribe (WS-BrokeredNotification) - Introduces a broker between producers and consumers. - Publishers and subscribers are decoupled. - Consumers subscribe to the broker. - The broker relays notifications to the subscribers. Brokered Pub/Sub
  • 24. 息2013 Software AG. All rights reserved. For internal use only25 | SMS Flight Information 14.10.2013 25
  • 25. 息2013 Software AG. All rights reserved. For internal use only26 | IP-Phone 14.10.2013 26 Phonebook Flight Information Caller identification Dial from Intranet Absent indication Busy Indicator Configuration (Web Interface) Speed-dial buttons Diversion Change PIN
  • 26. 息2013 Software AG. All rights reserved. For internal use only27 | E-invoicing
  • 27. 息2013 Software AG. All rights reserved. For internal use only28 | Mobile App 14.10.2013 28
  • 28. 息2013 Software AG. All rights reserved. For internal use only29 | DoorControl Deboarding 14.10.2013 29 Non-Schengen Departures Schengen Departures/Arrivals Non-Schengen Arrivals Schengen & Non-Schengen Departures / Arrivals A B C 1 23 Deboarding Schengen Deboarding Non-Schengen Non-OSS Deboarding Non-Schengen OSS These 3 gate doors can be simulataneously opened 1 2 3 1 2 3 A B C
  • 29. 息2013 Software AG. All rights reserved. For internal use only30 | 30TanGo bersicht Badge production SAP Kaba Integration Alarming Workflow (Ablaufkontrolle, Dialog) Kaba Exos 9300 SAP / R3 ( CRM / PM / CS) Byron-BIS WBT/ NetCoach Security-Modul Fahrerausbildu ng LiveLink Dokumenten- Verwaltung Web- Client FH-Partner FH-Partner HR- Systeme Drucksystem Collamat Steria Parking Firmen- Stamm Handels- register 1 AA- Strafpunkte- Verwaltung 17 18 5 16 3 6 7 8 9 10 11 2 1 13 15 19 21 23 24 Legende: Schnittstellennummer, fett = EAI-Schnittstelle Schnittstelle mit Richtung Alarm System Durchgangs- Infrastruktur (Leser, Video, Gegensprech, Frosch) 22 Produktions- system FH- Ausweis 4 Drucker Druck/Segm/Foto 27 28 AutoCAD+ GIS 29 Zonen+ Profil-Konfigu- rations- System 14 SkiData 8 PVis (Video- Gegen- sprech-System) 24 12
  • 30. 息2013 Software AG. All rights reserved. For internal use only31 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only In Summary
  • 31. 息2013 Software AG. All rights reserved. For internal use only32 | Conclusion 1. webMethods integration platform represents a fundamental, strategic and important component within the IT landscape 2. Implementation of the internet of things 3. Innovation enabler 4. Complex application & device landscape 5. The platform of choice for all future integrations
  • 32. 息2013 Software AG. All rights reserved. For internal use only33 |息2013 Software AG. All rights reserved. For internal use only息2013 Software AG. All rights reserved. For internal use only Questions? 14/10/201333