際際滷

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5 Prescriptions to
Close Deals
Faster
SPEAKERS
JARED FULLER
VP SALES & BD
PANDADOC
KYLE BASTIEN
SENIOR SALES TRAINER
PROSPERWORKS
Over 6,000 Companies Trust PandaDoc
ABOUT PW
TIP 1: PERFORM EFFECTIVE
DISCOVERY
 Every customer has experienced
something that made them consider
your solution
 Pay close attention to their pain points
 Leave the call with a firm grasp on
whats on their checklist of needs
TIP 1: PERFORM EFFECTIVE
DISCOVERY - CONT.
 Its not about uncovering pain, yet...
 Goal: Understand your prospects
business and each personas goals
 Look for the inputs for ROI
 Near term vs. long term goals
 Document everything
TIP 2: PAIN MAPPING
 Three orders of depth
 What is the problem?
 What are the impacts?
 How do they make the prospect feel?
 Listen and pick up on a prospects
emotions
 Breakdown your product by how it solves
individual problems, as opposed to a
feature set
TIP 2: PAIN MAPPING - CONT.
 Surface pains vs. Core pains
 The 5 whys
 Check for indicators of hesitation and
other emotional cues
 If youre not pressing on a nerve, youre
on the surface
TIP 3: USE THE DEMO TO ADDRESS PAIN
POINTS
Make your solution a painkiller, not a vitamin.
TIP 3: USE THE DEMO TO ADDRESS PAIN
POINTS - CONT.
 Surface value vs. Core value
 Discovery drives the roadmap demo
 Example: Long-term cardiovascular health vs.
broken leg
TIP 4:
PROVIDE A VALUABLE
TAKEAWAY
 Aligning buyer personas on their journeys
 Definitive mechanism of alignment &
conversion
 What does it mean to become a customer after
they sign?
TIP 4: PROVIDE A VALUABLE
TAKEAWAY - CONT.
TIP 5: PRESCRIPTIVE
CLOSING
 Wrap things up by being
assumptive in nature
 Be like a doctor - no one
argues with a doctor
 Example: Ask Ready to start
onboarding? then inform
them how you and your team
will be following-up
TIP 5: PRESCRIPTIVE
CLOSING  CONT.
 Suggestions are worthless,
recommendations are
invaluable
 Rapport & trust are not the
same thing  youre not
making friends
 You dont need this more
than your prospect does
THANK YOU.QUESTIONS?
RESOURCES
@PANDADOC
/PANDADOC
@PROSPERWORKS
/PROSPERWORKS-INC
SALES@PANDADOC.COM SALES@PROSPERWORKS.COM

More Related Content

5 prescriptions to close deals faster

  • 2. SPEAKERS JARED FULLER VP SALES & BD PANDADOC KYLE BASTIEN SENIOR SALES TRAINER PROSPERWORKS
  • 3. Over 6,000 Companies Trust PandaDoc
  • 5. TIP 1: PERFORM EFFECTIVE DISCOVERY Every customer has experienced something that made them consider your solution Pay close attention to their pain points Leave the call with a firm grasp on whats on their checklist of needs
  • 6. TIP 1: PERFORM EFFECTIVE DISCOVERY - CONT. Its not about uncovering pain, yet... Goal: Understand your prospects business and each personas goals Look for the inputs for ROI Near term vs. long term goals Document everything
  • 7. TIP 2: PAIN MAPPING Three orders of depth What is the problem? What are the impacts? How do they make the prospect feel? Listen and pick up on a prospects emotions Breakdown your product by how it solves individual problems, as opposed to a feature set
  • 8. TIP 2: PAIN MAPPING - CONT. Surface pains vs. Core pains The 5 whys Check for indicators of hesitation and other emotional cues If youre not pressing on a nerve, youre on the surface
  • 9. TIP 3: USE THE DEMO TO ADDRESS PAIN POINTS Make your solution a painkiller, not a vitamin.
  • 10. TIP 3: USE THE DEMO TO ADDRESS PAIN POINTS - CONT. Surface value vs. Core value Discovery drives the roadmap demo Example: Long-term cardiovascular health vs. broken leg
  • 11. TIP 4: PROVIDE A VALUABLE TAKEAWAY
  • 12. Aligning buyer personas on their journeys Definitive mechanism of alignment & conversion What does it mean to become a customer after they sign? TIP 4: PROVIDE A VALUABLE TAKEAWAY - CONT.
  • 13. TIP 5: PRESCRIPTIVE CLOSING Wrap things up by being assumptive in nature Be like a doctor - no one argues with a doctor Example: Ask Ready to start onboarding? then inform them how you and your team will be following-up
  • 14. TIP 5: PRESCRIPTIVE CLOSING CONT. Suggestions are worthless, recommendations are invaluable Rapport & trust are not the same thing youre not making friends You dont need this more than your prospect does