Watch as Holly Hufford, search engine marketer at rezStream for a webinar walks you through 6 Steps to Getting Through the Low Season.
Youll walk away knowing:
Proven ways to increase reservations with specials and partnerships
How to take advantage of less occupied property using your guests and photos
Secrets to driving income through multiple streams and more!
With some planning and foresight, you can find success with the steps we outline in this webinar!
2. Overview
About rezStream
About Me
How to Tackle the Slow Season
Encouraging Guests to Book
What to Do Once a Reservation is Booked
Advantages of the Slow Season
Recap
Q&A
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3. About rezStream
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Small company of caring and passionate individuals
View ourselves as an extension of your team
100 years of combined industry experience
Suite of solutions focused on helping independently-
owned properties
4. Holly Hufford: About Me
Search Engine Marketing Specialist
Colorado Native
Enjoy Camping
Colorado Sports Fan
Food & Friends & Family
Dog Mom
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6. 1. Offer a Special
Get Guests Through the Door
Create a Sense of Urgency
Look at Slow Points in the Week
Weekday vs. Weekend
# of Days
Ensure the Offer is Worth it
Property
Guests
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7. 2. Create a Partnership
Offer Guests an Additional Benefit
Partner with a Nearby Business
Similar Slow Season
Activity
Food & Drinks
Increased Visibility
Ensure the Partnership is Worth it
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8. 2. Create a Partnership
Offer Guests an Additional Benefit
Example:
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9. 2. Create a Partnership
Offer Guests an Additional Benefit
Figure Out What is Best for Both
Additional Financial Benefit?
% of Food Sales at Event Center
Is Promotion on Website Enough
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10. Once Guests Have Booked
Less Reservations Doesn't Mean Less Money
11. 3. Creative Streams of Income
Offer Additional Sales Opportunities
Specialty Shop
Cater for the Season
Offer Off-Season Discounts
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12. 3. Creative Streams of Income
Offer Additional Sales Opportunities
Offer Add Ons
Chocolate Covered Strawberries & Champagne
Sand Toys for Children
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13. 3. Creative Streams of Income
Offer Additional Sales Opportunities
Promote Current Offerings
Pet Friendly
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14. 3. Creative Streams of Income
Offer Additional Sales Opportunities
Rentals
Income from Non-Guests
Location is Important to Consider
Lake
Mountains
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15. Take Advantage of the Slow Season
What to Do When the Property is Less Occupied
16. 4. Communication is Key
Increased Opportunity to Talk with Guests
Listen
Favorite Nearby Activities
Why are They Visiting?
Dislikes
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17. 4. Communication is Key
Increased Opportunity to Talk with Guests
Implement Changes
Blog Topic
Activities & Events Page
Growth Opportunity
Is it Worth it?
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18. 4. Communication is Key
Increased Opportunity to Train Employees
Focus Internally
What is Lacking?
What has Changed Recently?
Rest and Relax
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19. 5. Update the Website
Take Pictures of the Property
Promote the Property Experience
Food
Amenities
Rooms
Bathroom
Kitchen
Visually Appealing
Good Lighting & Angles
Smart Phone
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20. 5. Update the Website
Include Important Information
What Sets your Property Apart?
Wi-Fi
Television
Air Conditioning
Swimming Pool
Breathtaking Views
Complimentary Breakfast
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21. 6. Continue Marketing
Keep the Property Top of Mind & Spark New Interest
Blogs
New & Repeat Guests
Activities
Promote a Last-Minute Trip
Aid in Search Visibility
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22. 6. Continue Marketing
Keep the Property Top of Mind & Spark New Interest
Email Marketing
Turn Past Guests into Repeat Guests
Repeat Guests are a Great Asset
Customer Reviews & Photos
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23. 6. Continue Marketing
Keep the Property Top of Mind & Spark New Interest
Social Media
New & Repeat Guests
The More Eyes the Better
Word of Mouth is a Strong Asset
Involve Guests
Write Reviews
Interact on Social Media
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24. 6. Continue Marketing
Keep the Property Top of Mind & Spark New Interest
Pop-Up Windows
New & Repeat Guests
Easily Accessible
Specials
Partnerships
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25. Recap
Determine the Best Offers
Create a Sense of Urgency
Diversify the Selection
Keep an Open Mind
Consider Future Guests
Expand the Information
Delayed ROI
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26. Thank You
Holly Hufford, Search Engine Marketing Specialist
Please forward all questions regarding this webinars to:
Sales@rezStream.com
(303) 872-0220
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27. Visit the rezStream
Education Center
For upcoming webinars, past blogs, and
resource guides.
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rezStream.com/Education