The document provides 7 tips for pharmaceutical sales representatives when communicating with doctors: 1) Be honest and stick to facts without exaggeration, 2) Provide clear and precise information as doctors have little time, 3) Use visuals like pictures which can convey information more effectively, 4) Support arguments with evidence like case studies for credibility, 5) Disclose both advantages and disadvantages of drugs for doctors to make informed decisions, 6) Maintain constant communication through follow ups to encourage trials, and 7) Build relationships with doctors through honest communication to establish strong and durable partnerships.
2. Tip # 1
Be Honest & Stick to the facts
Doctors seek clear & honest information on a
drug: what it can do, as well as what it can not do
in a given condition
Exaggeration may lead to a trial or two, but
sooner or later the drug will be discarded if it does
not meet expectations
3. Tip # 2
Be Clear & Precise
Doctors are very busy individuals
Information you are providing must be clear, easy
to understand and quick to grasp
4. Tip # 3
Use Visuals
Pictures, illustrations and drawings add value to
any form of communication and their use is very
important
A good picture speaks and serves a thousand
words
Visuals must add value to your communication,
not detract from it
5. Tip # 4
Support your argument with Evidence
Case studies are far more convincing than
hypothetical examples or a barrage of
unsupported information
Use studies as a weapon to convince and to gain
credibility
6. Tip # 5
Dont hide or suppress unpleasant
information
Every drug has advantages and as well as
disadvantages. Give both sides of the story. Let
the doctor decide after knowing all the facts.
7. Tip # 6
Maintain constant Communication
A sale is a seldom concluded in a single encounter.
Be in constant communication with the doctor by
passing out information, clarifying doubts or
encouraging trials.
8. Tip # 7
Build Relationship with the doctor
Earn doctors respect for your integrity and honest
communication.
Although the sale may take longer to conclude,
when you gain the doctors support, both the sale
and your relationship will be strong and durable.