7 Deadly Sins You Commit Online But Would Never in the Branch
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Most bank and credit union digital offerings are shamefully inconsistent with the physical branch experience. Join this session to learn what you're doing wrong and how to fix it.
7 Deadly Sins You Commit Online But Would Never in the Branch
- 1. Welcome! We’ll start soon. While you’re waiting, download our most popular report: The Future of Account Opening How mobile technology, user experience design, and changing consumer preferences will transform the way banks and credit unions open accounts http://bit.ly/FutureAccountOpening
- 2. Seven Sins You Commit Online — But Would Never in the Branch
- 3. Laurie McLachlan VP of Marketing Bottomline Technologies Michelle Brown Director of Marketing ZAG Interactive
- 7. Featu res
- 16. COMPLEXITY 2
- 21. ABSENCE 3
- 23. • • • •
- 24. DIFFICULTY 4
- 26. • • • •
- 27. BAIT & SWITCH 5
- 29. • • •
- 30. REPETITION 6
- 32. • • • •
- 33. NEGLECT 7
- 34. Leaving an interested prospect in the middle of a conversation
- 35. • • • •
- 36. Questions and Free Resources Contact Andera AnderaProductInfo@bottomline.com Contact ZAG Interactive Sales@zaginteractive.com