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Post Modern Leadership:  How To Win in Todays Workplace  Professor Karl Moore
Research Base + 100 interviews with CEOs in North America, Europe and Asia Pierre Beaudoin, Robert Brown, Mr. Joe Clark, Michael Sabia, Robert Dutton, Robert Milton, Montie Brewer,  Mike Roach, Dick Evans,  Sheila Fraser,  Moya Greene, Kevin Lynch,  Paul Tellier, Caryn Lerner, Robert Rabinovitch, Andre Navarra, Tom Albanese, Sylvian Denis, Premji,  etc.. + 400 interviews with non CEO but C-Suite executives in North America, Europe and Asia, including:油 Bombardier, Wipro, Motorola, Nokia, HP, IBM, Hanson, McKinsey, Volvo, and other leading multinationals.  + 200  interviews with Millennials 油油 息 Dr. Karl Moore
Cohorts From the Roman Army  People resemble their times more than their parents Events define us A generation is composed of people whose common location in history lends them a collective persona Defining Events 1930s:  Great Depression Election of King 1940s:  Pearl Harbour D-Day VE Day and VJ Day Atomic Bomb 1950s:  Korean War TV in every home Rock and Roll 1960s: Vietnam Kennedy  Moon Landing 1970s: Oil Crisis Watergate First PCs 1980s: Fall of Berlin Wall Mulroney, Thatcher and Regan 1990s: War in Iraq Death of Diana Clinton Scandals 2000s: September 11 th War in Iraq redux Blackberry Source:  Adapted from  Generations at Work , Zemke, et al, 2000
油
From the Roman Army  People resemble their times more than their parents Events define us A generation is composed of people whose common location in history lends them a collective persona Cohorts & The Rise of Post Modern Era Defining Events 1930s:  Great Depression Election of King 1940s:  Pearl Harbour D-Day VE Day and VJ Day Atomic Bomb 1950s:  Korean War TV in every home Rock and Roll 1960s: Vietnam Kennedy  Moon Landing 1970s: Oil Crisis Watergate First PCs 1980s: Fall of Berlin Wall Mulroney, Thatcher and Regan 1990s: War in Iraq Death of Diana Clinton Scandals 2000s: September 11 th War in Iraq redux Blackberry Source:  Adapted from  Generations at Work , Zemke, et al, 2000  Modern  Post Modern
Individuals become more introspective in adolescence and even more so in emerging adulthood, this self-understanding is not completely internal; rather, self-understanding is a social cognitive construction. That is, adolescents' and emerging adults' developing cognitive capacities interact with their sociocultural experiences to influence their self-understanding. 油 Adolescence varies with culture, however in North America adolescence begins at approximately 10 to 13 years until 18 to 22 years. Emerging adulthood occurs from approximately 18 to 25 years. Sources: 油 Santrock, John W. Adolescence 12th ed. New York: McGraw-Hill, 2008. 油 Harter, S. The Development of Self-Representations in Childhood and Adolescence. New York: Wiley, 2006. Your Developing Worldview 息 Dr. Karl Moore
From the Roman Army  People resemble their times more than their parents Events define us A generation is composed of people whose common location in history lends them a collective persona Cohorts & The Rise of Post Modern Era Defining Events 1930s:  Great Depression Election of King 1940s:  Pearl Harbour D-Day VE Day and VJ Day Atomic Bomb 1950s:  Korean War TV in every home Rock and Roll 1960s: Vietnam Kennedy  Moon Landing 1970s: Oil Crisis Watergate First PCs 1980s: Fall of Berlin Wall Mulroney, Thatcher and Regan 1990s: War in Iraq Death of Diana Clinton Scandals 2000s: September 11 th War in Iraq redux Blackberry Source:  Adapted from  Generations at Work , Zemke, et al, 2000  Modern  Post Modern
The Emerging Contours of Todays Leadership
Why Do We Care? Generational clashes can lead to poor customer service, loss of valuable employees and your investment in them, wasted human potential, huge hiring problems, and stunning amounts of stress A key issue for the next decade  as Millennials become more central to our organizations  息 Karl Moore
The Modern Viewpoint  We are Moderns, mainly (if over 40) Faith in Science to bring us to a bright future We can KNOW thanks to the scientific method Relentless Upward Progress  息 Karl Moore
息 Dr. Karl Moore
The Modern Viewpoint  We are Moderns, mainly (if over 40) Faith in Science to bring us to a bright future We can KNOW thanks to the scientific method Relentless Upward Progress  Search for Universals  息 Karl Moore
Literature  Work: the work of art is always complete, perfect, and we simply try to understand it (pre-1970) Text: there is no single, definitive, tyrannical meaning to any text (not work), even for Shakespeare (now) Therefore: many ways (as many as there are readers even) of interpreting texts  New Historicism Reader Response  Marxism & Late Capitalism Feminist & Gender Readings Psychoanalysis What is Post Modernism ? 息 Dr. Karl Moore
The Modern Viewpoint  Many modernists believed that by rejecting tradition they could discover radically new ways of making art, architecture,  etc..  息 Karl Moore
Science Base of Postmodernism New sciences shift worldviews from modern to postmodern quantum mechanics (1900-1927) chaos (complexity) theory and self organization (autopoiesis) in the 1970s punctuated equilibrium (1970s) 息 Karl Moore
Insert Brenda Zs slides here s 息 Dr. Karl Moore
Losing Faith in the System 息 Dr. Karl Moore
Less Truth than there use to be, more truth than there use to be From Search for Universals to the search for Variability  A decline in hierarchy Five years ago is somewhat out of date, 10 year quite out of date A sense of things beyond science and analysis  The search for meaning Some Salient Aspects of  the Post Modern Worldview 息 Dr. Karl Moore
Postmodern Leadership  Some Elements 1.  The Decline of Metanarratives but the Rise of    Stories  2.  Privileging All Voices  3.  The Importance of Emotions A Renewed Need For Purpose  Rethink the Meaning of Career 息 Karl Moore
Postmodern Leadership  Some Elements 1.  The Decline of Metanarratives and the Rise of Stories  2.  Privileging All Voices  From An Age of Deference to An Age of Reference 息 Karl Moore
Business Imperatives  Innovation  Emergent Strategy 息 Karl Moore
息 Dr. Karl Moore McGill ALP North American  Module 3 Cycle II The Catalytic Mindset Friday October 28 Saturday  October 29 day  October 30 Monday October 31 Tuesday November 1 Wednesday November 2 Thursday November 3 Breakfast and Welcome Continental Breakfast Continental   Breakfast Continental   Breakfast Continental   Breakfast Continental Breakfast REFLECTIONS REFLECTIONS START REFLECTIONS REFLECTIONS Module Introduction Update, Roadblocks, Opportunities Karl Moore Stories of Change  Bonner Ritchie The Emotional Dimension of Change Quy Huy  Day Off Corporate Culture Change Louise Macdonald 09:30-12:30 Understanding the Competition Estelle Metayer Change and Continuity  Jonathan Gosling , 16 th  Floor Room 1663 The Issues: Where To From Here Henry Mintzberg & Karl Moore 際際滷 Show Group Lunch  Faculty Club Group Lunch- 6 th  Floor Lounge Stories About Change  Lunch on your own Group Lunch  6 th  Floor Lounge Lunch on your own Group Lunch 6 th  Floor Lounge Debunking Myths of Change  Quy Huy & Karl Moore Lessons from ServiCo Quy Huy Potpourri of Change and Action  Stories, Conceptual Frameworks and Insights  Bonner Ritichie, Quy Huy, & Karl Moore The Emotional Dimension  of Change Quy Huy  Day Off Corporate Culture Change Louise Macdonald Issues Workshop Friendly Consultants Respond   The Issues: Where To From Here Henry Mintzberg & Karl Moore Honest Feedback and Appreciative Inquiry  &  Wrap-up Henry Mintzberg Homework: Please skim through  Why transformation efforts fail Estelle Metayer section (see Wed Tab) Final Dinner Ristorante Cavalli 2040 Peel Tel: 843-5100 -
Postmodern Leadership  Some Elements 3.  The Importance of Emotions 息 Karl Moore
息 Karl Moore The Current Situation of Knowledge Workers   How to mobilise  knowledge workers  for creative action? Low  ENERGY High  ENERGY High FOCUS Disengaged  (20%) Purposeful  (10%) Low FOCUS Procrastinators (30%) Distracted (40%)
5 Emotional Levers of Sustainable Superior Performance  Employees Internal Energy 息 Karl Moore Fun Passion Authenticity Pride  Hope Reduce Resistance to Change Share knowledge Learn from Mistakes Continuous improvement Creativity  Innovation Constructive Discontent Collective Action Source:  Quy HUY, INSEAD.
Where Does the Additional Energy Come From? Complementing Rational Economic Logic With Emotional Energy 息 Karl Moore
Postmodern Leadership  Some Elements A Renewed Need For Purpose  息 Karl Moore
  Passion and Purpose  Robert Dutton of Rona, How Can Anyone Be That Passionate About Nails?! Be Engaged Have a sense of purpose 息 Karl Moore
Postmodern Leadership  Some Elements 5.  Rethink the Meaning of Career Flexibility, Flexibility, Flexibility What is good for the Gander is good for the Goose 息 Karl Moore
Postmodern Leadership  Some Elements 1.  The Decline of Metanarratives but the Rise of    Stories  2.  Privileging All Voices  3.  The Importance of Emotions A Renewed Need For Purpose  Rethink the Meaning of Career 息 Karl Moore

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Post Modern Leadership Karl Moore Oct 3 2008 Impm 1

  • 1. Post Modern Leadership: How To Win in Todays Workplace Professor Karl Moore
  • 2. Research Base + 100 interviews with CEOs in North America, Europe and Asia Pierre Beaudoin, Robert Brown, Mr. Joe Clark, Michael Sabia, Robert Dutton, Robert Milton, Montie Brewer, Mike Roach, Dick Evans, Sheila Fraser, Moya Greene, Kevin Lynch, Paul Tellier, Caryn Lerner, Robert Rabinovitch, Andre Navarra, Tom Albanese, Sylvian Denis, Premji, etc.. + 400 interviews with non CEO but C-Suite executives in North America, Europe and Asia, including:油 Bombardier, Wipro, Motorola, Nokia, HP, IBM, Hanson, McKinsey, Volvo, and other leading multinationals. + 200 interviews with Millennials 油油 息 Dr. Karl Moore
  • 3. Cohorts From the Roman Army People resemble their times more than their parents Events define us A generation is composed of people whose common location in history lends them a collective persona Defining Events 1930s: Great Depression Election of King 1940s: Pearl Harbour D-Day VE Day and VJ Day Atomic Bomb 1950s: Korean War TV in every home Rock and Roll 1960s: Vietnam Kennedy Moon Landing 1970s: Oil Crisis Watergate First PCs 1980s: Fall of Berlin Wall Mulroney, Thatcher and Regan 1990s: War in Iraq Death of Diana Clinton Scandals 2000s: September 11 th War in Iraq redux Blackberry Source: Adapted from Generations at Work , Zemke, et al, 2000
  • 4.
  • 5. From the Roman Army People resemble their times more than their parents Events define us A generation is composed of people whose common location in history lends them a collective persona Cohorts & The Rise of Post Modern Era Defining Events 1930s: Great Depression Election of King 1940s: Pearl Harbour D-Day VE Day and VJ Day Atomic Bomb 1950s: Korean War TV in every home Rock and Roll 1960s: Vietnam Kennedy Moon Landing 1970s: Oil Crisis Watergate First PCs 1980s: Fall of Berlin Wall Mulroney, Thatcher and Regan 1990s: War in Iraq Death of Diana Clinton Scandals 2000s: September 11 th War in Iraq redux Blackberry Source: Adapted from Generations at Work , Zemke, et al, 2000 Modern Post Modern
  • 6. Individuals become more introspective in adolescence and even more so in emerging adulthood, this self-understanding is not completely internal; rather, self-understanding is a social cognitive construction. That is, adolescents' and emerging adults' developing cognitive capacities interact with their sociocultural experiences to influence their self-understanding. 油 Adolescence varies with culture, however in North America adolescence begins at approximately 10 to 13 years until 18 to 22 years. Emerging adulthood occurs from approximately 18 to 25 years. Sources: 油 Santrock, John W. Adolescence 12th ed. New York: McGraw-Hill, 2008. 油 Harter, S. The Development of Self-Representations in Childhood and Adolescence. New York: Wiley, 2006. Your Developing Worldview 息 Dr. Karl Moore
  • 7. From the Roman Army People resemble their times more than their parents Events define us A generation is composed of people whose common location in history lends them a collective persona Cohorts & The Rise of Post Modern Era Defining Events 1930s: Great Depression Election of King 1940s: Pearl Harbour D-Day VE Day and VJ Day Atomic Bomb 1950s: Korean War TV in every home Rock and Roll 1960s: Vietnam Kennedy Moon Landing 1970s: Oil Crisis Watergate First PCs 1980s: Fall of Berlin Wall Mulroney, Thatcher and Regan 1990s: War in Iraq Death of Diana Clinton Scandals 2000s: September 11 th War in Iraq redux Blackberry Source: Adapted from Generations at Work , Zemke, et al, 2000 Modern Post Modern
  • 8. The Emerging Contours of Todays Leadership
  • 9. Why Do We Care? Generational clashes can lead to poor customer service, loss of valuable employees and your investment in them, wasted human potential, huge hiring problems, and stunning amounts of stress A key issue for the next decade as Millennials become more central to our organizations 息 Karl Moore
  • 10. The Modern Viewpoint We are Moderns, mainly (if over 40) Faith in Science to bring us to a bright future We can KNOW thanks to the scientific method Relentless Upward Progress 息 Karl Moore
  • 11. 息 Dr. Karl Moore
  • 12. The Modern Viewpoint We are Moderns, mainly (if over 40) Faith in Science to bring us to a bright future We can KNOW thanks to the scientific method Relentless Upward Progress Search for Universals 息 Karl Moore
  • 13. Literature Work: the work of art is always complete, perfect, and we simply try to understand it (pre-1970) Text: there is no single, definitive, tyrannical meaning to any text (not work), even for Shakespeare (now) Therefore: many ways (as many as there are readers even) of interpreting texts New Historicism Reader Response Marxism & Late Capitalism Feminist & Gender Readings Psychoanalysis What is Post Modernism ? 息 Dr. Karl Moore
  • 14. The Modern Viewpoint Many modernists believed that by rejecting tradition they could discover radically new ways of making art, architecture, etc.. 息 Karl Moore
  • 15. Science Base of Postmodernism New sciences shift worldviews from modern to postmodern quantum mechanics (1900-1927) chaos (complexity) theory and self organization (autopoiesis) in the 1970s punctuated equilibrium (1970s) 息 Karl Moore
  • 16. Insert Brenda Zs slides here s 息 Dr. Karl Moore
  • 17. Losing Faith in the System 息 Dr. Karl Moore
  • 18. Less Truth than there use to be, more truth than there use to be From Search for Universals to the search for Variability A decline in hierarchy Five years ago is somewhat out of date, 10 year quite out of date A sense of things beyond science and analysis The search for meaning Some Salient Aspects of the Post Modern Worldview 息 Dr. Karl Moore
  • 19. Postmodern Leadership Some Elements 1. The Decline of Metanarratives but the Rise of Stories 2. Privileging All Voices 3. The Importance of Emotions A Renewed Need For Purpose Rethink the Meaning of Career 息 Karl Moore
  • 20. Postmodern Leadership Some Elements 1. The Decline of Metanarratives and the Rise of Stories 2. Privileging All Voices From An Age of Deference to An Age of Reference 息 Karl Moore
  • 21. Business Imperatives Innovation Emergent Strategy 息 Karl Moore
  • 22. 息 Dr. Karl Moore McGill ALP North American Module 3 Cycle II The Catalytic Mindset Friday October 28 Saturday October 29 day October 30 Monday October 31 Tuesday November 1 Wednesday November 2 Thursday November 3 Breakfast and Welcome Continental Breakfast Continental Breakfast Continental Breakfast Continental Breakfast Continental Breakfast REFLECTIONS REFLECTIONS START REFLECTIONS REFLECTIONS Module Introduction Update, Roadblocks, Opportunities Karl Moore Stories of Change Bonner Ritchie The Emotional Dimension of Change Quy Huy Day Off Corporate Culture Change Louise Macdonald 09:30-12:30 Understanding the Competition Estelle Metayer Change and Continuity Jonathan Gosling , 16 th Floor Room 1663 The Issues: Where To From Here Henry Mintzberg & Karl Moore 際際滷 Show Group Lunch Faculty Club Group Lunch- 6 th Floor Lounge Stories About Change Lunch on your own Group Lunch 6 th Floor Lounge Lunch on your own Group Lunch 6 th Floor Lounge Debunking Myths of Change Quy Huy & Karl Moore Lessons from ServiCo Quy Huy Potpourri of Change and Action Stories, Conceptual Frameworks and Insights Bonner Ritichie, Quy Huy, & Karl Moore The Emotional Dimension of Change Quy Huy Day Off Corporate Culture Change Louise Macdonald Issues Workshop Friendly Consultants Respond The Issues: Where To From Here Henry Mintzberg & Karl Moore Honest Feedback and Appreciative Inquiry & Wrap-up Henry Mintzberg Homework: Please skim through Why transformation efforts fail Estelle Metayer section (see Wed Tab) Final Dinner Ristorante Cavalli 2040 Peel Tel: 843-5100 -
  • 23. Postmodern Leadership Some Elements 3. The Importance of Emotions 息 Karl Moore
  • 24. 息 Karl Moore The Current Situation of Knowledge Workers How to mobilise knowledge workers for creative action? Low ENERGY High ENERGY High FOCUS Disengaged (20%) Purposeful (10%) Low FOCUS Procrastinators (30%) Distracted (40%)
  • 25. 5 Emotional Levers of Sustainable Superior Performance Employees Internal Energy 息 Karl Moore Fun Passion Authenticity Pride Hope Reduce Resistance to Change Share knowledge Learn from Mistakes Continuous improvement Creativity Innovation Constructive Discontent Collective Action Source: Quy HUY, INSEAD.
  • 26. Where Does the Additional Energy Come From? Complementing Rational Economic Logic With Emotional Energy 息 Karl Moore
  • 27. Postmodern Leadership Some Elements A Renewed Need For Purpose 息 Karl Moore
  • 28. Passion and Purpose Robert Dutton of Rona, How Can Anyone Be That Passionate About Nails?! Be Engaged Have a sense of purpose 息 Karl Moore
  • 29. Postmodern Leadership Some Elements 5. Rethink the Meaning of Career Flexibility, Flexibility, Flexibility What is good for the Gander is good for the Goose 息 Karl Moore
  • 30. Postmodern Leadership Some Elements 1. The Decline of Metanarratives but the Rise of Stories 2. Privileging All Voices 3. The Importance of Emotions A Renewed Need For Purpose Rethink the Meaning of Career 息 Karl Moore