3. 0400
Tuesday weather data downloaded
17 May
room schedules analyzed
occupancy 0900
Shanghai Office start - up chiller plant 0730
3
4. 0500
Tuesday fire alarm
17 May
security
HVAC / air quality
power
IT systems
Shanghai Office
verified fit for occupancy
4 4
5. 0600 requests loaded into lobby schedule
Tuesday
17 May
meeting scheduled for 1000
email sent
conference room assigned
Shanghai Office
5 5
6. 0810 escallation sent to on-duty facility manager
Tuesday
17 May
lobby attendant has arrived
notified of arrival C escallation OK
Shanghai Office
6 6
7. 0817 video surveilance system alert
Tuesday vehicle entered loading zone
17 May
driver identified
Shanghai Office
7
8. 0819 Lobby attendant grants permission
Tuesday
17 May
notes in incident log
license plate identification
Shanghai Office
8
9. 0830 exterior lobby doors unlocked
Tuesday
17 May access by key card
HVAC system monitors start-up
Shanghai Office
9
10. 0840 video cameras record
Tuesday
17 May each employees entrance
recorded face visually matched
with expected face
Shanghai Office
10
11. 0951
Tuesday sees Peters ID on her screen
17 May
greets him by name
confirms building systems request
to alert Zhang
Shanghai Office
11
12. 1005
Tuesday
17 May scheduled conference room
is occupied
scan card to find another room
Shanghai Office
12
13. 1010 authenticating to wireless network
Tuesday
17 May
access denied
phones home to log off
gains access
Shanghai Office
13 13 Johnson Controls
14. 1058 meeting interrupted
Tuesday appointment at corporate office
17 May
confirm departure
Shanghai Office
14 14
15. 1405
Tuesday
17 May key card scanned
matched to license plate
Shanghai
Corporate
15 15
16. 1420
Tuesday
Zhang, are you okay?
17 May
misses message
Shanghai guard taps on window
Corporate
16 16
17. 1430 waves his key card
Tuesday
17 May
to get a drink and a sandwich
Shanghai
Corporate
learns of next destination
17 17 Johnson Controls
18. 1345
Tuesday
17 May warehouse operations temperature
has been exceeded
Hong Kong
Enterprise Central
operators query non-critical alarms
18 18 Johnson Controls
19. 1347 propped door advisory is found
Tuesday
17 May
live video query
confirms exterior door left open
Hong Kong
Enterprise Central
20 min to secure door
19 19 Johnson Controls
20. 1816
Tuesday
17 May
reviewing all system data
in each building in global portfolio
Hong Kong
Enterprise Central
20
21. 1816 energy use
Tuesday alarms/false alarms
17 May
occupant complaints
reported injuries
loss of assets
power quality
Hong Kong
Enterprise Central
21
22. 0938 Zhang arrives at KL office
Tuesday
17 May grants access to facility and IT systems
location of his temporary office
KL Office
22
23. 1123
Wednesday
18 May
factory building access denied
Zhang completes safety policy review
KL Factory
access granted
2323
24. 1209 alarm sounds
Wednesday
18 May
all exits automatically unlocked
key card reader identifies evacuees
KL Factory
2424
25. 1217
Wednesday rescue personnel in the vehicle
18 May bring up live video
Missing people are located and rescued
KL Factory
2525
26. 1237 Zhang ponders what life may have been like
Wednesday
18 May
before he had a connected
portfolio of buildings
taking care of him
Back at the Hotel
2626