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A trade-off between a
problem and the side-effects
of its solution

side-effects
problem
minimum sum of
problem + side-effects

solution

��The law of the

optimum
conservation of misery�� by Ton Noorhoff

of its solution

? Concept by Ton Noorhoff
�C We often notice that gradual
application of a solution does
decrease the problem, but
also causes increasing side-
effects that can become

side-effects
problem
worse than the problem. minimum sum of

�C This explains the existence
of an partial solution that
minimizes the sum of solution

problem + side-effects. That ��The law of the conservation

optimum
of misery��

is the optimum solution

of its solution
? Examples by Ton Noorhoff
�C Quality management
? Problem = (Cost of)
insufficient quality
? Solution = Quality
Management

side-effects
? Side-effects = Cost of Quality

problem
Management minimum sum of

�C Security management
�C A quality of life
? Problem = (Cost of) solution

criminality ��The law of the conservation

optimum
of misery��

? Solution = Crime-fighting
? Side-effects = Cost of crime-
fighting

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A Trade Off

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A Trade Off