The document outlines an itinerary for an agency called agency1FORU to reposition the AAA brand. It provides background on agency1FORU and their mission to develop unique integrated marketing communication strategies. It then analyzes AAA's current brand positioning, competitors, target segments, and proposes positioning AAA as a brand that encompasses family needs through services, discounts, and insurance. The agency recommends tactics, messaging, and a timeline to launch an integrated campaign to increase AAA's brand awareness and perception as a holistic family services brand.
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Itinerary for your family
A typical day of a typical
family
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Itinerary Agency
We are the agency1FORU
Cori OBrien
Diana Prado
Elise Fisher
Lucia Alexander
Raneshia Lawrence
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Itinerary Assistance
Let us be your
...let us assist you
Our mission:
We set the stage for our clients, we are role-players. We
connect with the consumer through our unique IMC strategies.
We know our clients and brands like the back of our hands, we
are the agency to choose, and we are the agency1FORU.
Our Philosophy:
We are a small agency but small does not describe our drive,
heart, and dedication. We have BIG ideas! We are diverse in
our cultural backgrounds and beliefs. Our multicultural
heritages shape our perspectives, which, in turn, will produce
the best communication plans for your company.
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Itinerary Path
Why we are the right path for you
To create new brand positioning that will establish AAA as
the company that encompasses all of your individual and
family needs in one.
We will give AAA the
opportunity to build their
brand equity. To place AAA as
a competitor that provides
more than road side
assistance service.
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Itinerary Positioning
Current Brand Positioning
Most trusted automobile club in America
More than just roadside assistance
We are a large company. We have been around a long time.
We are still here to help.
Relevant or Right?
Yes, both. But not the right communication strategy we are
looking for.
Too rational and not enough emotion to connect with the
consumer.
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Itinerary Category
Positioning within category
Category: AAA is a brand that offers travel, home insurance,
financial services, and discounts, but is mostly recognized for
it auto insurance and roadside assistance in the United
States and Canada.
Failure? AAA can be poise for failure if they fail to re-position
the brand. All competitors are currently making a great
marketing effort in order to get their brand noticed amongst
the audience
How we will succeed within the category
AAA needs to embark with new marketing and
communication strategies that promise to re-position the
AAA brand as to create a brand identity that will place AAA
as the company that encompasses all travel, financial,
discounts, and insurance services.
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Itinerary Groupon
Outside The Category: Groupon
Strengths:
Groupon has total of 35 million registered users.
It serves 45 countries and soon beyond
.It is very popular.
It offers deep discounts.
Deals are divided up by ZIP code ( local services).
Deals are personified based on voluntary disclosure of preferences.
Weaknesses:
Forrester Research group declared the Groupons business model to be a disaster.
Lack of network effect Scaling is expensive.
High cost of customer acquisition.
Opportunities:
Groupon can expand their target audience by concentrating in specific markets.
Mobile application is widely used amongst costumers.
Threats:
There is a lot of competition in this business category. An unstable business model
can cause customer dissatisfaction.
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Itinerary Target Segmentation and Insight
Daves Life
Core Consumer (Primary)
Demographics:
Age: 35-50 male and female.
Income: Upper middle class Stacies life.
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Itinerary Target Segmentation and Insight
Core Consumer (Secondary)
Demographics:
Age: 26-35; Urban independent.
Urban Independent
Income: low to middle
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Itinerary Brand Positioning
USP:
They are a established and well trusted insurance company. They are
auto care, discounts, travel, and insurance.
Positioning Statement:
AAA is your itinerary for life
What we stand for:
AAA constantly is trying to find the best services and deals through
new media outlets that involve and benefit the consumer target
segments.
Single most important idea?
AAA eases the pressures of family life by providing all inclusive services
that families need the most. Its your itinerary for life. Its not insurance,
its assurance.
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Itinerary Target Segment Messaging
We want to have a niche in the consumer mind by connecting the target
segments to AAA.
We want to create a message strategy that fits the target segments benefits,
lifestyle, and RTBs.
Primary:
Mom: AAA provides you with the opportunity to lessen your financial burdens
and encourage quality family time through discounts to your favorite stores,
restaurants, and vacation spots.
Dad: AAA is the ultimate provider of services that help keep your family
satisfied, entertained, and safe while saving you time and money.
Secondary:
Urban Independent: AAA is a valuable tool in helping you progress in the next
stages of life. It serves as a cost efficient method for maintaining a safe, secure,
and enjoyable lifestyle.
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Itinerary Tactics
Mom:
Magazines: Better Homes and Gardens, Women's Health, and O
Magazine.
TV: Lifetime, ABC Family, and Food Network
Digital: Amazon, Disney.com, and Yahoo
Dad:
Magazines: Newsweek, Money Magazine, and Time
TV: ESPN and CNN
Digital: ESPN, CNN, NYTimes.com, and AOL
Urban Independent:
Magazines: People, and Us
TV: ABC, Bravo, and E!
Digital: Facebook and YouTube
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Time line
Itinerary for AAAs journey with us
This is where we are going to take you:
Step 1: Build an integrated IMC plan and launch campaign.
Step 2: 3 months after the launch of the campaign conduct a
follow up and look for changes in brand awareness and
perception.
Step 3: Use tracking methods to see the effectiveness of the
messaging strategies for each target segment.
Step 4: Maintain current position or reposition according
depending on what we achieve from step 3.
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Brand Manifesto
We thought about our customers.
We know you like to travel.
We know you like to explore.
We know you like to have fun.
We know you like to live.
And were here to make that happen.
Were here to have your back.
Whether its in Venice,
On Mt. Kilimanjaro,
The newest nightclub,
Or just the parking lot of your grocery store.
We thought about it, and well be there.
When its time for your children to experience the rite of passage known as
Walt Disney World, well help you do it right.
When your daughter runs out of gas in the middle of nowhere, well find
her.
When your son locks his keys in the car for the fourth time, well be there....
again.
When the family vacation can no longer be confined to the Grand Canyon,
well help you take it to the Great Wall of China.
And when lifes wrecks turn into real ones, well have glue for the pieces.
We dont do these things because they make us look good.
We do them because they make our customers feel good.
Were your itinerary for life,
Were not insurance, were assurance