This document provides an overview of achieving success at retail shelves. It discusses analyzing different consumer segments, shopper attitudes and behaviors, the evolution of retail channels, being more strategic with trade spending, and the need for analyzing performance at different levels. It emphasizes having the right technology and tools to enable accurate, real-time analysis across sales, spending, planning and profitability. Integrating these tools into ERP and demand planning systems is becoming essential for manufacturers.
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3. Meet Todays Presenters
Laura Smith Michael Cross
Director of Customer Relations Product Marketing Manager
4. Success at the Shelf
Consumer Segments
Shoppers Attitudes & Behaviors
Channel Evolution
Be More Strategic with Trade Spend
Analyzing and Acting
5. Consumer Segments
Silent
Generation
Pre 1945
Generation Baby
Z Boomers
1990s Your Go 1946-1964
To Market
Plan
Generation
Millennials
X
1980s-2000s
1960s-1980s
6. Consumer Segments
Silent
Generation
Pre 1945
Ethnicity
Baby
Generation Boomers
Z
1946-1964
1990s Your Go
Male To Market Female
Plan
Generation
Millennials Geography
X
1980s-2000s
1960s-1980s
7. There is a lot of Money Up for Grabs
Silent
Generation
Pre 1945
Generation Baby
Z Boomers
1990s Your Go 1946-1964
To Market
Plan
Generation
Millennials
X
1980s-2000s
1960s-1980s
9. Todays Shopper: Shopping Attitudes
Price Sensitive, But Selectively Willing to Pay More
More Health Conscience
Wants Solutions, Not Products
Convenience is Key
Local, Fresh, Ethnic
Made in the U.S.A.
Luxury for Less
Technology is an Enabler
Value is King
10. Todays Shopper: Smart Living
Create Consideration Sets
Less Brand Loyalty
Search for Quality Within Price Range
Allocate Spend
Turn to Technology & Social Media for Help
Plan in Advance
Less Channel Loyalty
Online is Fine
11. Packaging User
In store feature &
Circulars Group On experience
display
Preferred products Label reading
Loyalty programs
Blogs Newspaper ads Facebook
Samples & trial sizes Healthy choices
Digital ads Helping the
Targeted email Smart Living needy
Mobile coupons Word of mouth
Sale price Environment friendly
Family favorite
Extreme or normal
couponing Television BOGOs Twitter
programming
TV & radio YouTube
Comparing
advertising Every day low price prices Rebates
20. Negotiate Slotting & Fees
Convince Retailers to Covert Slotting, Fines and Fees
into other Trade Spend Activity
Be Prepared to Show Retailers the Lift They Should
Receive
Tie as Closely into the Retailers Strategies as Possible
21. Buy into Loyalty Programs: Fuel Perks
Shoppers View Loyalty Programs as a Means to a Better
Price
Fuel Perks May Have Greatest Appeal of All
Fuel Discounts are Viewed as Being Worth More than
Price Discounts
23. Develop a Targeted Strategy for Displays
Create Displays that Grab Attention
Consider Building Around a Theme
Build in Sale Price
Research Retailers: Who has the
Space & the Best Placement Options
Measure Your Success!
24. Place More Emphasis on Scan Deals
Know Savings Will Go to the Consumer
Only Spend on What You Sell
Encourage Tighter Forecasting
Easily Executable
27. Remember the Retail Experience Varies!
Center Shelf vs. Perimeter
Aisle Size
New Product Availability
Breadth of Selection
Fresh & Local
Subject Matter Experts
Entertainment
37. Enabling Analysis: TPM Tools
Software-as-a-Service Means a Solution For Manufacturers
of All Sizes
No Upfront Costs or Ongoing Maintenance
Intuitive & User-Friendly
Modular It Grows With You