Acoustic Protocol 2021
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On 12 January, the Embassy of Israel in Myanmar in collaboration with the Myanmar Centre for Responsible Business (MCRB), Myanmar-Israel Chamber of Commerce, Industry and Innovation (MICCI), and Access Israel held a webinar to share experiences on the role of businesses in making their products and/or services more accessible and inclusive for persons with disabilities in Myanmar. Read more: https://www.myanmar-responsiblebusiness.org/news/assistive-technologies-b2c-services.html
![Acoustic Protocol
hearoes
We convert public address
announcements into personalized
targeted messages that people receive
on their cell phones.
Transforming a limited single sensory
event into written text, image, haptic
feedback, augmented replay, audit, log
and more.
Public Addressing NG
Enhanced customer
experience
[fully and promptly informed]
Universal
[inclusive]
Accessible
[deaf and hard of hearing]
Targeted
[keyword, language]](https://image.slidesharecdn.com/acousticprotocolwag-210428102130/85/Acoustic-Protocol-2021-2-320.jpg)
![Implementation
[MTA 02/20] [MNR 04/20]
2 units installed at Jay St., one at GCT
Deployed within hours on site (MTA)
Deployed by local team (MNR)
Processing 600+ messages daily
PA availability & accuracy](https://image.slidesharecdn.com/acousticprotocolwag-210428102130/85/Acoustic-Protocol-2021-5-320.jpg)
![Impact & Insights
Passenger experience;
Universal
Better message footprint
Targeted [keywords]
Translation
Beyond geographical boundaries](https://image.slidesharecdn.com/acousticprotocolwag-210428102130/85/Acoustic-Protocol-2021-6-320.jpg)
Acoustic Protocol 2021
- 2. Acoustic Protocol hearoes We convert public address announcements into personalized targeted messages that people receive on their cell phones. Transforming a limited single sensory event into written text, image, haptic feedback, augmented replay, audit, log and more. Public Addressing NG Enhanced customer experience [fully and promptly informed] Universal [inclusive] Accessible [deaf and hard of hearing] Targeted [keyword, language]
- 3. hearoes overview Capture Message Public Addressing Aux Cloud Provisioning Studer Unit Message Upload Message Processing Message Priority Message Enhancement Broadcast Translate Push Notification Replay
- 4. hearoes overview Console: Repository Realtime processing Replay & enhance DNA setup (122) Thresholds Manual broadcast (91%)
- 5. Implementation [MTA 02/20] [MNR 04/20] 2 units installed at Jay St., one at GCT Deployed within hours on site (MTA) Deployed by local team (MNR) Processing 600+ messages daily PA availability & accuracy
- 6. Impact & Insights Passenger experience; Universal Better message footprint Targeted [keywords] Translation Beyond geographical boundaries
- 7. Impact & Insights Enhanced operator experience; PA Monitor Station DNA Archive & Audit Announcers diversity Message trends
- 8. Whats next? Next Generation Public Addressing Enhanced customer experience Elevated passenger journey Increased message footprint Universal (compliance) Rapid deployment
- 9. Thank You