The Active Listening Cheat Sheet
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Active listening skills can be remembered through a simple workflow: 1) Ask if you understand the speaker to confirm comprehension 2) Make an effort to understand by listening silently and asking clarifying questions 3) Rephrase what was said in your own words to ensure understanding
The Active Listening Cheat Sheet
- 1. Active Listening skills RoeR A simple workflow to remember your active listening skills! RoeR F No! Do I understand you? Yes S a u i c Yes Am I trying? Yes (to understand) l Do I want to Am I listening? (And am I silent when you speak?) Yes c u understand? Am I asking Yes e r s clarifying Questions? e s No! am I rephrasing Yes using my own words? No! Do I understand you now? Yes v.1.1 Made by: The Roer Group - www.roer.com. This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.