Administrative Officer Resume June 2015
- 1. LUCYTEDESCO Excellent customer service Self-motivated and diligent; strong planner and problem solver Skillful and sensitive execution of all administrative and budgetary roles/responsibilities Trusted handling/management of classified documents and finances Ability to juggle multiple prioritieswithout compromising excellence Quick mastery of new conceptsand software Able to set priorities and implement decisions based on set goals . Professional Experience: October 1, 2014-Present; detail Administrative Officer (Temporary Promotion January 1, 2014- April 30, 2014) NIST Gaithersburg Duties include but are not limited to: Administering the budget Financial Management Human Resources-Personnel Actions, Staffing, Pay and Leave questions Other General Administrative Activities consistent with programmatic objectives and NIST policies Providing guidance, advice, and information on these matters to management and other organizations General administrative activities include, but are not limited to, procurement acquisitions, assistance awards, bank card activities, travel management and property management. Experienced with CBS, CFS, Mytools, GMIS, CPCS, Travel Manager, WebT&A, E-approval, BusinessObjects, C-requests, NAIS December 2012-December 2013 Group Secretary EMNTG; May 2014-September 2014 Sept 2012- December 2012 WAE NIST Gaithersburg Duties include but not limited to: Time and Attendance as employee and timekeeper for group Travel Management (Travel Manager, ADTrav) domestic and international travel, facilitated official passports and visas NAIS entering and coordinating processes for completion of applicants Calendar Management Assisted guest researchers with EQUIP review document for accuracy and completeness of information Purchase orders and C requests, e approval Ordering Office supplies for Division Supporting Manager as needed with administrative tasks (scheduling meetings, tracking deadlines, registration, filling in Personnel Action Forms) Filing Responsible for obtaining new associates computer domain, phone line, office space, etc. Familiar with EOP CPCS reconciliations WERB processing Archiving of files Initiated shared drive space for secretaries Administrated Guest Speakers Completed Administrative Professionals Certification Advanced Level (Commerce Learning Center) Administrative Assistant to the Executive Director 2000-2012 SGM (Non-Profit), Gaithersburg, MD Duties included: Liaison for and representing ED to Board, Senior Level Management and staff, and guests Receive/screen visitors/guests/clients, in person and on phone, determine nature of request, refer visitors to appropriate staff or personally provide routine or procedural information, serve as point of contact for incoming/outgoing requests for information, independently came up with best solution for resolving issues, Responsible for initiating more effective and efficient administrative processes Lucy Tedesco 7101 Cliff Pine Drive Gaithersburg MD 20879 Energetic, highly skilled professional with proven administrative and financial abilities, strong interpersonal personal communication skills, excelling at problem solving and implementation
- 2. LUCYTEDESCO Independently carried out ED goals and objectives, recommend staff for assignment based on ED priorities and staff workloads Managed time and attendance records through automated system, functioning in Time Keeper role Arranged travel, meetings, conferences for senior management (including agenda and notification of participants, space, food, etc.), and oversaw all aspects of staff events, Coordination and collection of support materials for meetings (including confidential materials) Managed several calendars using Microsoft Outlook Exchange (maintain calendars, track appointments); Coordinate staff interaction with managers, ensuring assignments are completed and deadlines are met, coordinate administrative tasks with program support staff; coordinate conferences and meetings for supervisor. Received Supervisors mail; both electronically and hard copy, determined best course of action or best point of contact to assist with matters, if personally unauthorized to assist .Arranged meetings, conferences or other information using an automated system (EMS) Highly skilled in office software, including Microsoft Office Suite, Adobe Professional, Forecaster Budget tracking system Tracked budget s through automated system: FRX (Forecaster), assisted in budget planning, financial management Tracked budget s through automated system: FRX (Forecaster), assisted in budget planning, financial management Composed, and distributed meeting notes, routine correspondence, and reports for organization Prepared/coordinated/reviewed documents, reports, correspondence, and minutes from handwritten, dictated, or existing documents, provide answers to routine non-technical requests for information Gathered and organized information on problems or procedures, and where applicable presented solutions Analyzed administrative support issues and developed solutions or alternative methods. Monitored timeframes and deadlines for the department Established and maintained electronic and paper filing systems-retrieve, purge, ensure files have pertinent documents/signatures Reconciled credit card purchases through automated system Established office procedures, provided advice and guidance to staff on clerical administrative matters, provided on boarding direction and tracking of onboarding system; assisted with HR documentation, inform appropriate staff regarding newpolicies, regulations, or changes. Assisted senior staff in the review of office procedures, assisted with reviewing basic office procedures Assisted in filling out human resource forms for payroll, on boarding Recruited, trained, managed, and held regular performance evaluations with volunteers: assessed skills, prepared training course, monitored improvement, discussed possible career paths based on accessed skills and volunteers inclinations; effectively organizational values are incorporated into their work activities. Entrusted with high level personal and confidential materials-assembling and dispersing to appropriate Senior Level Management Reviewed and processed incoming correspondence to identity items which needed immediate attention of management, referred to the appropriate staff, rerouted to other organizations, or responded to personally Responsible for initiating, scheduling, maintaining personal performance reviews/files for ED direct reports. Point person for employee relations issues, helped guide through /resolve of issues. Recommend plans, goals and objectives for the long-range implementation and administration of the office; provide recommendations to management to enhance the operation of an organization's activities. Tracked commitments and assignments made in meetings through their completion Research files, records, and other documents to obtain information to respond to requests. Reviewed documents, reports, and/or applications for omissions and inconsistencies, and ensure data is complete and accurate Tracked data, sensitive correspondence, or other information that require public response. Verified accuracy and completeness of information on paper or electronic documents or records. Reviewed and edited correspondence and non-technical material. Attended meetings to record minutes.
- 3. LUCYTEDESCO Other pertinent information: Recipient of Core Value Awards: service, creativity, excellence, joy, integrity Earned beyond expectation remarks on all performance reviews Help Desk experience: answered basic questions regarding the Organization, routed customers to appropriate personnel, divisions, materials, website pages, etc., answered basic policy/procedure questions or directed customer to appropriate personnel or materials. Certified Financial Coach University of Maryland, College Park