This document discusses WFS's business challenges in managing a global workforce and payroll. It outlines ADP's vision and solution to address these challenges. Specifically:
1) WFS aims to build long-term client relationships, provide consistent service globally, and become a recognized brand in aviation support services. However, managing a global workforce brings challenges like lack of agility, integration difficulties, and non-compliance risks.
2) ADP's GlobalView HCM solution provides standardized global HR, payroll, and benefits administration across 104 countries. It offers regulatory expertise, risk mitigation, and centralized reporting and analytics.
3) Transitioning WFS's disparate country-level payroll systems to ADP's centralized
3. 3
Your Business Objectives (*):
(*) WFS internet site
• Build Long term Working Relationships with airlines
customers
• Provide consistent services levels at all WFS Stations
• Create a globally recognised brand in the aviation support
services industry
4. 4
of the organizations expect to grow abroad in the next 2 years
(*) Source: ADP Global HCM Survey 2015
5. Lack of Agility &
Flexibility
50%
of organizations consider
the 4 main reasons for
M&A deal failure are(1):
• Poor integration
• High complexity
• Low sinergies
• Difficult cultural fit
(1): Bcg - 2015 corporate leaders m&a survey
6. 6(*): SOURCE/ Bcg - 2015 corporate leaders m&a survey
70% of M&A deals don’t produce any revenue growth (*)
INTEGRATION RISK & COMPLEXITY ARE HIGH
7. 7
PROCESS HARMONIZATION AND STANDARDIZATION IS LOW
32% Higher Total HR Cost with a multi-vendor approach (*)
(*): SOURCE: PWC the hidden reality of Payroll & Hr Admnistration – 2012
8. Guard the
reputation
+20000
global payroll changes in a
year worldwide (2)
-333 cities in China's 32
province each have their
own payroll recording
requirements
-28 state in India's
federal union each have
their own labor laws
Lack of Agility
& Flexibility
50%
of organizations
consider the 4 main
reasons for M&A deal
failure are(1):
• Poor integration
• High complexity
• Low sinergies
• Difficult cultural fit
(1): Bcg - 2015 corporate leaders m&a survey
(2) Adp international payroll report 2014
9. 9
9
Multinational Companies spend an average of 3,5 Millions $ for managing the HR
Compliance Globally, every year(*)
(*)SOURCE:PONEMON STUDY US
NON COMPLIANCE IS A REAL RISK
10. GlobalVisibility
24%
Of organizations are managing their data in a
centralized system of reporting and analysis (3)
Guard the
Reputation
+20000
global payroll changes in a
year worldwide (2)
-333 cities in China's 32
province each have their
own payroll recording
requirements
-28 state in India's
federal union each have
their own labor laws
Lack of Agility
& Flexibility
50%
of organizations
consider the 4 main
reasons for M&A deal
failure are(1):
• Poor integration
• High complexity
• Low sinergies
• Difficult cultural fit
(1): Bcg - 2015 corporate leaders m&a survey
(2) Adp international payroll report 2014
(3): Aberdeen Group Analytics in Europe: From Luxury to necessity – 2015
11. 11
Multinational Companies have an average of 33 different HR and Payroll Systems
GLOBAL DATA CONSOLIDATION IS HARD
(*)SOURCE:ADP MNC Benchmark Study 2015
12. Global organizations without a consolidated and harmonized data global system
have 50% less revenue increase (*).
(*)SOURCE: Aberdeen group analytics in europe -2015
GLOBAL VISIBILITY & COMPETITIVENESS IS AT RISK
13. GlobalVisibility
24%
Of organizations are managing their data in a
centralized system of reporting and analysis (3)
Guard the
reputation
+20000
global payroll changes in a
year worldwide (2)
-333 cities in China's 32
province each have their
own payroll recording
requirements
-28 state in India's
federal union each have
their own labor laws
Lack of Agility
& Flexibility
50%
of organizations
consider the 4 main
reasons for M&A deal
failure are(1):
• Poor integration
• High complexity
• Low sinergies
• Difficult cultural fit
(1): Bcg - 2015 corporate leaders m&a survey
(2) Adp international payroll report 2014
(3): Aberdeen Group Analytics in Europe: From Luxury to necessity – 2015
14. 14
Varying geographic needs require flexible delivery options from a reliable partner
PROCESS AND FLEXIBILITY
15. 15
…needed to expand locally & globally prove to be excessive for a single company
PEOPLE AND SKILLS
16. 16
…disparate HR systems generate complexity that prevents good analysis and
data consolidation
TECHNOLOGY
17. GlobalVisibility
24%
of organisation are managing their data in a centralized system of
reporting and analysis
Guard the
Reputation
+20000
global payroll changes in a
year worldwide
-333 cities in China's 32
province each have their
own payroll recording
requirements
-28 state in India's
federal union each have
their own labor laws
Lack of Agility &
Flexibility
50%
of organizations consider
the 4 main reasons for
M&A deal failure are(1):
• Poor integration
• High complexity
• Low sinergies
• Difficult cultural fit
20. 20
Be more agile and flexibile
Better guard your reputation
Have a global visibility to better forecast future results
YOU WILL
21. CARLSON WAGON LIT TRAVEL IS THE WORLD'S LARGEST BUSINESS TRAVEL MANAGEMENT COMPANY
27 Billions $
Revenue
17000 ees 46 Countries
22. 22
Countries Covered....... 104
Countries Planned FY16... 9
Service centers
Hosting centers
Competency centers
El Paso
Halifax Prague
Hyderabad
Melbourne
Sao Paulo
Alpharetta
Manila
Shanghai
Toronto
Paris
Bucharest
Miami
Singapore
Why ADP?
$ 10,9 Bil
Revenue (FY15)
630,000
Clients Worldwide
60,000
Employees
113 Countries
23. 23
Countries Covered....... 104
Countries Planned FY16... 9
Service centers
Hosting centers
Competency centers
El Paso
Halifax Prague
Hyderabad
Melbourne
Sao Paulo
Alpharetta
Manila
Shanghai
Toronto
Paris
Bucharest
Miami
Singapore
$ 10,9 Bil
Revenue (FY15)
630,000
Clients Worldwide
60,000
EmployeesWFS Footprint=100 % Covered by ADP
25. 25
ADP GlobalView HCM
Beyond Just Software
Business
Process
Outsourcing
Trusted
Security
Regulatory
Expertise
Risk
Mitigation
Global Time
and Labor
Global
Talent
Global
Payroll
SocialMobile Analytics
Global
HR
Global
Benefits
28. Standard
Return File
Tomorrow: ADP Global Payroll
Client
Portal
ADP Central Hub
Client Global HRIS based
Managerial Processes (Personnel Administration)
Training
OM
Talent
Management
Consolidated Reporting
System
ADP Portal
COUNTRY
TIME
&
Att.
Standard
Interface
Outbound Interfaces
Report files
Comp&Benefits
Country
Specific Fixed
Data
Country
Variable Data
If required
Single
Sign On
COUNTRY COUNTRYCOUNTRY
ADP Global Payroll
COUNTRY COUNTRY
Others ApplicationsAccounting Systems
Ex: SAP FI
Business Intelligence
Ex: BO
During today’s presentation, I’d like to talk to you a bit about some of the challenges other multinational clients have been faced with in the HR department. These trends are shaping the way companies approach their HR strategy, and as a strategic partner, ADP feels like we are well positioned to help with this transformation. While we are primarily known for payroll, ADP has been investing heavily to build out a very rounded Human Capital Management solution that uniquely differentiates us from the rest of the market. These solutions, combined with the expertise and insight we’ve gained from 65 years in the business and over 600,000 implementations, are critical to the success of our customers. People are the most important asset for any business, and with ADP, we enable them to focus on driving business excellence rather than on some of the trivial tasks that so often consume valuable time.
CBI: Lack of HR Systems integration = Process Improvement and support to business decisions to seize new opportunities.
Disjointed processes generates additional back office costs.Â
For example, A recent study highlights that MNC spend an average of 3,5 Millions $ for managing compliance globally, every year. Where do these costs come from?
A part from managing and integrating Multiple HR Systems and another part from the number of Man-hour needed to execute the related HR processes.
1) How many HR Systems do you have globally in your 40 countries?
2) Which are the conseguence for the company to have fragmented systems globally?
With 2,500 compliance and support professionals offering 24/7 global support in 29 languages across 100+ countries, ADP delivers an unmatched global reach of local expertise. This means that as you enter new markets, we won’t just enable compliance, we’ll ensure it.
Â
<Click> Through a proven, standardised process based on best practices from over 610,000 organisations around the world, you are able to ensure that your Human Capital is running in a lean and efficient manner. By providing you with service and outsourcing solutions that fit your organisation, you can off-load the tactical functions weighing you down in order to focus more time and effort in support of your strategic, business and employee initiatives.
Â
<Click> ADP is committed to innovation, to ensure we deliver the broadest, most comprehensive portfolio of Human Capital Management services—making us well suited to help you gain greater insight into your employees and manage your workforce in a holistic manner. All of this goes a long way in helping you realise your organisational goals—not the least of which is deriving the most value from your human capital investments.
<Click>With ADP providing the flexible global infrastructure you need to gain agility, your HR becomes an enabler of growth, ready to react and adapt quickly as the organisation demands - and in doing so you build upon your reputation as a trusted business partner.
Organized regionally to best support time zones, languages, functional and technical expertise
Multilingual Coverage - 24 different languages
Complementary to both centralized (shared services) and de-centralized (local operations) client structures
24/7 global support in 29 languages
Not just enabling … ensuring compliance
104 country footprint delivers on 99% of multinational employees
2,500 compliance & support professionals across the globe
Organized regionally to best support time zones, languages, functional and technical expertise
Multilingual Coverage - 24 different languages
Complementary to both centralized (shared services) and de-centralized (local operations) client structures
24/7 global support in 29 languages
Not just enabling … ensuring compliance
104 country footprint delivers on 99% of multinational employees
2,500 compliance & support professionals across the globe
Your ability to cultivate your human assets at every point in the employee lifecycle—spanning recruitment to retirement—is at the very heart of your ability to succeed on a global scale. And with the right mix insight, expertise, and technology, you can rest assured that you can manage and nurture those assets to derive the most value throughout. ADP delivers the broadest, most comprehensive portfolio of Human Capital Management services—making us well suited to help you maintain ongoing global compliance, gain greater insight into your employees, and manage your workforce in a holistic manner. All of this goes a long way in helping you realize your organizational goals—not the least of which is deriving the most value from your human capital investments.
So , how do we do that?
ADP offers a comprehensive, integrated approach to managing all critical workforce information —across countries, offices, and employee. We provide a complete, integrated suite of outsourced human capital management services for large organizations with employees in multiple countries:
At the heart of the technology is the Core HR System of Record, which provides a consolidated view of employee populations and organizational hierarchies at all locations. Here, you can:
Assign and monitor salaries and pay grades
Track benefits plans
Manage compliance reporting
Leverage built-in metrics
Comprehensive, integrated approach to managing all critical workforce information— including payroll, recruiting, monitor, compensation, and performance — across countries, offices, and employee populations
Delivered as cloud based software and service customized to your needs
At the top, the most critical element - Talent Management: Strategic administration of human capital, including individual performance and professional development information and analysis.
Time & Attendance: Accurate tracking of employees and automatic collection and calculation of time worked and paid leave
Payroll Services: Coordination and management of payroll in 81 countries, leveraging a global standard for all country-specific taxes and deductions and including management-level reporting
Analytics: includes basic dashboards and analytic reports such as global headcounts, contract workforce analysis, cost analysis, what-if simulation, as well as the ability to create your own reports and ad-hoc analysis
And what really sets us apart are the broad range of service which ADP provides to ensure you’re able to capitalize on your own human capital.
NEXT, DRILL DOWN ON EACH IF TIME / REQUIREMENTS ALLOW.
The data integration hub captures data from various sources to include all critical global and local data to enable compliant payroll processing. It stores the payroll results and consolidates the data from all countries for analytics and reporting. Also, it can service as the system of record to enable other services. Finally, it processes critical payroll transaction and integration with the local payroll partners to provide a highly scalable and global payroll solution.
The data integration hub captures data from various sources to include all critical global and local data to enable compliant payroll processing. It stores the payroll results and consolidates the data from all countries for analytics and reporting. Also, it can service as the system of record to enable other services. Finally, it processes critical payroll transaction and integration with the local payroll partners to provide a highly scalable and global payroll solution.