AESM Love Modernization
- 2. Love Field Modernization Program (LFMP) & Airport Electronic Systems Management (AESM) Status Update Transportation & Environment Committee February 27, 2012
- 3. Background • LFMP will deliver a brand new airport • With new terminal, changing to a Tenant Shared Services Concept of Operations • Airport Electronic Systems Maintenance (AESM) Organization was created between CIS and AVI • Improved coordination for system support – Focused on support contracts – Airport managed vs. tenant managed 2
- 4. LFMP Update • Love Field Modernization Program includes a New 20 gate concourse, new ticketing wing and new baggage claim area. Also includes new Baggage and Passenger screening systems 3
- 5. New Gates April 2013 New Security Lobby November 2012 4
- 6. New Passenger Screening Lobby Phase 1 Open Jan 2012 Phase 2 March 2013 5
- 7. New Ticketing Wing November 2012 6
- 8. Budget • Program budget $519 M running at an estimated $7M under budget • Terminal building ahead of schedule • Aircraft Apron currently on schedule 7
- 9. Major Milestones – Fall 2012 - Open Ticketing Wing – Spring 2013 - Open first 12 gates with ticketing wing, baggage screening system and security lobby active – Fall 2014 - Open remaining 8 gates with new baggage claim hall 8
- 10. Change in Airport IT needs • The new building will have all new technology and the City needs to be able to maintain those technology systems • Airline, Security and Life safety systems all dependent on IT infrastructure, support and maintenance • To meet those needs the Airport and CIS created Airport Electronic Systems Management (AESM) team 9
- 11. What is AESM Model? • A single Shared Services Concept of Operations (in support of FAA, TSA, Airline, Concessions and Airport Operations) • One-stop shop for systems and services • Centralized communication center for flying public, tenants, and airport operations • Need to be in-place November 2012 for opening of new Ticket Hall 10
- 12. Benefits • Improved communication with flying public, tenants, and airport operations • Improved support of airport operations to fulfill national flight requirements • Supports demand for higher level services mandated by FAA, TSA, and other government agencies • Improved control of Love Field assets 11
- 13. Background • Focused coordination for service delivery – Began planning for requirements of new shared services model – Moving to single network backbone controlled by City – Defined and managed service level agreements – Set up AESM Staffing and Operations 12
- 14. Tenant Shared Services Concept • Cost recovery model for shared tenant services provided by AESM – Network services – Communication services – CCTV services – Video surveillance services 13
- 15. Airport Operations Communication Center • Single point of contact for tenants, flying public, and airport operations – IVR – Event management – Scripted event response procedures – Initiate or log work orders/service requests – Monitor airport activities in support of federal, state and local flight operations – Coordinate emergency event response • Coordination of service delivery 14
- 16. Planning & Design • AESM group working directly with Project Management Office on the Love Field Modernization • As systems bid and procured, AESM began developing requirements for implementation and future maintenance • Systems now being installed in new terminal 15
- 17. Planning & Design • Develop operating rules and requirements – Standard Operating Procedures – Managed third-party support resources – Improve management review process of service delivery • Management of 30+ airport systems including systems directly used by TSA, FAA, and national airport security and operations • Services for new concessions operations 16
- 18. Timeline • Initial Phase – Create Organizations / Contract Support (ongoing to December 2012) – Create RFPs / RFQs for 3rd Party M&O – Create Support Organization (e.g., Service Menus, Price Lists, Service Level Agreements) • Second Phase – System Commissioning & Final System Transition (Summer 2012 – March 2013) 17
- 19. Role of URS • Currently engaged with LFMP activities. • Provide Experienced Subject Matter Experts (SMEs) in Airport Electronic Systems Design, Installation & Testing and Support • Provide Local Staff Augmentation Communications and IT SMEs for Temporary Support Tasks • Provide Improved Construction Coordination & Management Support to the LFMP 18
- 20. Next Steps • Award supplemental agreement to URS for support services • Begin implementation of new systems for LFMP • Forward service contracts for maintenance of systems 19