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Africa offshore brochure
- 1. ISS Offshore Africa Inchcape Shipping Services Ltd Inchcape House ArchBishop Makarios Cls Off Moi Avenue P.O. Box 90194 - 80100 Mombasa, Kenya Phone: +254 41 2314 245 Fax: +254 41 2314 662 Email: mail@iss-shipping.com For information on our service and costs please contact: www.iss-shipping.com A World of Local Expertise 392.2.15 David Mackay Senior Vice President - Africa Office: +254 412 223 776 Mobile: +254 722 787 697 Fax: +254 412 314 662 Email: david.mackay@iss-shipping.com Eunice Muhuni General Manager Sales - Africa Office: +254 412 314 245 Direct: +254 412 227 803 Fax: +245 412 314 662 Mobile: +254 706 787 686 Email: eunice.muhuni@iss-shipping.com Opening offices in Djibouti, Somalia, Angola and Ivory Coast soon. Riaan Blom Vice President Sales - Africa Office : +254 202 679 431/2 Mobile: +254 708 868 732 Email: Riaan.Blom@iss-shipping.com 392_A4 Brochure offshore Africa AW 2.indd 1-2 24/02/2015 08:46
- 2. Key Features and Benefits of choosing ISS Africa As a trusted partner to the offshore industry, ISS applies the highest level of standards to our global operations. We deliver a reduction in cost by providing smart and efficient logistics service offerings such as Timely supply chain support and project logistics Expedited vessel clearance procedures Efficient in-house crew transport Specialised local on the ground support through our global proprietary network of port agents Combining marine agency with specialised project logistics Dedicated vendor management and centralised negotiation of global contracts maintaining highly competitive rates Competence transfer to all our sites where your vessels are in operation, guaranteeing the same high standard of industry knowledge supporting your business best. A proactive local presence with a global partnership potential We deliver effective, quality assured support services such as A single point of contact for our clients Dedicated 24/7 back-office support for Spares Clearance / Personnel Logistics / Forwarding Robust local and international HSSE and compliance procedures, applying ISO 9001:2008 and strict HSSE standards to our global operations Ensuring compliance with national and international regulation through regular audits Strict ethics policy in place supported by anti-bribery and anti-corruption measures UK registered company - fully compliant with FCPA Escalation processes and robust training programs Strong emphasis on trade compliance We have effective communications and transparency in how we conduct business with Simple and standardised pricing Documented standard operating procedures (SOPs) Online tracking and PO management Discounts and commissions are passed on to our customers We are continuously improving our best practices by Ensuring accuracy and efficiency in execution, increasing the service level and providing overall cost and time savings which are passed on to our customers Executing import and export procedures effectively Conducting manifest and documentation practices to the high standards Applying export control practices efficiently Our extensive knowledge of crew changes and immigration practices at each local port Our Value Proposition Opening offices in Djibouti, Somalia, Angola and Ivory Coast soon. Core Services HUSBANDRY SERVICES Pilot tugs launch service Sundries and stores Water provision Bunkering Cash to Master Dock labour Stevedoring Crane forklift services Door to Deck spares supply CREW SERVICES Visa services Crew transfers and transits Crew medical assistance Accommodation Air travel services Crew welfare and medical Ground transport Customs brokerage Manning and crewing and temporary labour Warehousing On-board delivery Provisioning and catering Work visas CARGO AND LOGISTICS Project logistics Warehousing Provision of cranes, fork lifts and other plant hire Destruction of materials Sale of materials upon decommissioning Freight forwarding Inland haulage Permanent and temporary import export Shipping of data packs PROCUREMENT Support for sourcing critical material services Available 24/7 365 days a year Expedited pick-up and delivery services Ability to obtain permits from port authorities, navigational bodies or governmental authorities for vessels and personnel Translation services Legal services ISS Africa provides services supporting all stages of a field development and the full supply chain. We support your operations with any services you may require on or offshore. We proactively work with your team to find the best solution to help you meet your targets. Below is a snapshot of some of the services offered. Specialising in offshore solutions Inchcape Shipping Services understands the requirements of the industry; delivering time critical projects often in harsh environments, and undeveloped and challenging locations. We do this to the highest standards of HSSE, compliance and ethics. With our local knowledge we provide trusted support when your business is entering new and unknown territories, proactively providing your vessels and your staff with efficient services tailored specifically to your own operational requirements. Utilising the expertise and experience of our staff in 66 countries, including all the key oil and gas locations from Brazil to the Middle East, Australia and West Africa, ISS is well placed to meet your unique demands. ISS Africa operates dedicated offshore divisions, working alongside our network of local port offices. Our offshore hubs act as a central point of contact for our offshore clients operating in Africa or worldwide. ISS can offer detailed local information at the pre-project and planning stage, local vessel and operating permits and clearances during mobilisation. In addition, ISS provides of a wide range of services during the project period from vessel agency, to crew and personnel logistics and the management of onshore supply bases. Beyond the local project we are adding value to our customers businesses by providing innovative global, outsourced operational and financial solutions that are helping you stay focused on your project and operational priorities in this dynamic and fast-moving industry. Country Office Country Email ISS Kenya mail@iss-shipping.com ISS Tanzania youriss.dar@iss-shipping.com ISS Uganda iss.kampala@iss-shipping.com ISS Namibia wvbops@iss-shipping.com South Africa ISS Durban DBNOPS@iss-shipping.com ISS Cape Town CTOPS@iss-shipping.com Port Elizabeth / East London / Mossel Bay: PEOPS@iss-shipping.com Nigeria ISS Port Harcourt OperationsLagos.Nigeria@iss-shipping.com ISS Ops Brass OperationsBrass.Nigeria@iss-shipping.com Ops Bonny iss.nlng@iss-shipping.com ISS Ghana iss.ghana@iss-shipping.com ISS Mauritius iss.mauritius@iss-shipping.com ISS Mozambique Mozambique@iss-shipping.com 392_A4 Brochure offshore Africa AW 2.indd 3-4 24/02/2015 08:46