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 Et eksempel p奪 et agilt og lean PMO
setup
 Finn Olsen Tram, PMO Manager
Portef淡ljen
 Portef淡ljen er l奪st i sprint
 F淡r ugentlige justeringer p奪 lederm淡der
 Nu portef淡lje reviews hver 3. m奪ned, med l奪st prioritering
 Projekterne har arbejdsro  de kender deres m奪l og midler
 Vi har reduceret spild  bl.a. rapporteringer
 Fokus p奪 leverances m奪l  tid til detaljeret benefit check
 Vi arbejder med en prioriteret portef淡lje backlog
 Fokus p奪 at der er product owner (og denne er aktiv og vidende)
 Projekterne er p奪 en prioriteret backlog.
 Der er projekter p奪 hold  venter p奪 n脱ste sprint
 Der defineres personas og anden muck-up information hvem kunde er
 Projekterne har business fokus og projekterne ved hvem deres kunder er
 Ved konflikt p奪 ressourcer er det klart hvem der modtager  af hele organisationen!
 Kraftig reduktion af samtidige projekter  korte og fede
Portef淡ljen
 Vores projekter (stories) har en v脱gt p奪 hvor attraktivt det er vs. hvor
risiko betonet opgaven er
 Projekter benytter simpelt scorecard
 Portef淡ljen m奪 ikke v脱re fyldt med
h淡j risiko projekter
 Der skal v脱re balance i de korte og lange
projekter.
 Scorecard er v脱rkt淡j til kommunikation,
Men er kun vejledende
 Kontinuert leverance af projekter, de store
brag og de sm奪 justeringer
 Leverance til product owners
Drivers Weight
NPV 10%
Strategic Importance 20%
Business Impact (affected customers) 5%
Business Impact (generation of new customers) 10%
Immediate Issue / Customer Promise [Future] 10%
Urgency/Timing/Market response 5%
Project Complexity 10%
Technology / Innovation Apeal 10%
Quality (bugs, crashes, downtime) [Current] 5%
Revenue delay/Roadmap Implications (Over 3 years) 15%
Score/Sum
NPV $M
Loss if Project *NOT* executed (NPV) $M
Project / Product Risk Weight
Technical risk 30%
Risk of Execution 20%
IP risk 10%
Budget/Investment 30%
Regulatory risk 10%
Score/Sum (High number is low risk)
Sum of Drivers 60%
Sum of Risks 40%
Grand total
Math Ranking
To be moved in ranking (+up - down)
Portef淡ljen
 Vores organisation tager kun opgaver ind som vores historiske b奪ndbrede
tillader (velocity) og vores Sprint har indbygget Kanban
 B奪ndbredden m奪les ud fra ressource tilg脱ngelighed  stab og budget
 rshjul giver b奪ndbrede og stammer fra startegien
 Kanban i form af begr脱nset special / risiko projekter
 Forudsigelig ved velosity
 Projekter ved altid hvor de er i forhold til strategien
 Noget ind, noget andet ud
 Flaskehalse  speciel ledelses indsats
Portef淡ljen
 Vi bruger stand-up m淡der til
portef淡ljem淡derne med direktionen
 際際滷s p奪 A1 format
 1 time for en rundtur
 N脱rv脱r, aktualitet
Governance
 Vi ser p奪 trends, burndowns og benytter Leading (vs Lacking) Indicators
 KPIerne m奪ler business impact
 Vi ser ogs奪 p奪 trends
 Vi elsker leading indicators  Ikke bagudrettet, men fremad rettet.
 [M奪l er at bringe v脱gt ned  lacking (v脱gt) / leading (kalorie indtag)]
 Vi m奪ler gerne p奪 risk burn down og mindre hvilke faser der er afsluttet
 Det bringer aktualitet p奪 bordet
 Vi ved vi arbejder mod m奪let
Governance
 Ugentlige tavle m淡der (virtuelle tavlem淡der)
 Vinder vi i dag/er vi p奪 planen? og hvis ikke..
 Hvad g淡r vi for at komme p奪 plan igen
 F淡lger ikke op p奪 det der er sket, men p奪 at tr脱kke ind
 Afklaring af afh脱ngigheder mellem projekterne. (Leverancer vs Afh脱ngigheder)
 Brug af systematisk problem l淡sningsmodel der finder problemet og ikke kun symptomerne
 Teamet kommer i spil  vi skal bruge alle f脱rdigheder / kompetencer
Governance
 Speed design  Front load og hurtige leverancer
 Aktiviteter startes tidligt for at afd脱kke risici
 Der arbejdes med prototyper  ikke kun software
 Tidsplaner laves swimlanes og ansvar er synligt
 Der laves buy-in p奪 planer  tidligt
 Synlig opdatering
 Prototype l淡ber alle processer igennem  vi checker det hele
Governance
 Vi fjerner waste  ved at v脱re kritiske p奪 metoder - altid
 Der arbejdes med Kaizens
 Vi kikker ved Gemba
 M奪let er bedre processer
 Problemet bliver l淡st ikke symptomerne
 Det er tv脱rfagligt
 Vi l淡ser mange
problemer hurtigt
og innovativt
Erfaringer
 Hele virksomheden skal v脱re med
 Fra strategi og ledelse
 Der skal undervises meget
 Governance eller religionen skal udleves
 Din plan
 Implementer i sprint
 Fokus p奪 benefit
 Kik p奪 dit waste
 F奪 buy-in
 Hvad virker ikke?
 Sv脱rt at holde folk religi淡se  on-boarding er lang
 Fokus et sted  mindre tid til andre ting
 Kaizens er ikke planlagte  tager stab v脱k og giver frustrationer.
The PMO Manifesto
 Manifesto
 A PMO will always be able to articulate how they either Lead or Support the
Organizations Strategy and the Business Problem or Opportunity that projects are
providing a solutions for.
 The PMO will uncover better ways of improving, governing, controlling, and
assuring change within an organization, leading by example and helping others to
accomplish it.
 Through this work PMOs have come to value:
 Individuals and Collaboration over Processes and Tools.
 Enabling Change over Restraining Delivery.
 Forecasting the Future over Reporting the Past.
 Striving for Improvement over Accepting the status quo.
 That is, while there is value in the items on the right
 we value the items on the left more
Principles behind the PMO Manifesto
 Improving
 1  A PMOs highest priority is to improve the execution of an organizations strategic objectives
by ensuring the right things are being delivered, and these things are being delivered right.
 2  PMOs aim to continuously improve project and program delivery, by using lessons learned
to develop the organizations portfolio, project and program capability.
 3  PMOs focus on facilitating and collaborating with Project and Change people rather than
police and tell; collaboration is critical to developing and enabling effective change within
organizations.
 Governance
 4  PMOs ensure Projects and Program have an agreed business case, defined outcomes and a
benefits realization plan aligned to the Organizations Strategic aims and objectives; All PMOs
will know what business problems and/or solutions their projects are delivering.
 5  PMOs ensure that Projects, Programs and Portfolios follow an appropriate gated lifecycle
with supporting governance for effective decision-making; the lifecycle should go from Strategic
Alignment, through Design and Delivery on to Benefits Realisation.
 6  PMOs deliver project and program level metrics to answer the question Are we doing
things right?, and portfolio level metrics to answer the question Are we doing the right
things?.
Principles behind the PMO Manifesto
 Controlling
 7  PMOs ensure that all plans contain agreed outcomes and agreed requirements,
deliverables, effort, resources, and mitigating risk actions prior to being baselined; effective
planning produces efficient delivery.
 8  PMOs always have a clear view of all costs and resources (and what the resources are
working on).
 9  Prior to being presented for approval through Governance, PMOs ensure that any proposed
project or program changes include a clear statement of the options available and their impact
to the business case and organizations strategy; this can include recommendation to stop
projects or programs.
 Assuring
 10  PMOs report not just accurate and timely facts, statements and metrics, but also what
these mean, potential options and a recommendation  They help with telling the story and
an emphasis on being concise with the usefulness of information to the decision-maker.
 11  PMOs focus on the future rather than the past  so where appropriate risks should be
mitigated before they become issues.
 12  PMOs design business processes to require minimal effort to maintain; so that the output
information is more valuable than the effort taken to generate it.
Mere information?
 finn@mail2tram.dk
 +45 21 51 00 93
Agil og lean pmo

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Agil og lean pmo

  • 1. Et eksempel p奪 et agilt og lean PMO setup Finn Olsen Tram, PMO Manager
  • 2. Portef淡ljen Portef淡ljen er l奪st i sprint F淡r ugentlige justeringer p奪 lederm淡der Nu portef淡lje reviews hver 3. m奪ned, med l奪st prioritering Projekterne har arbejdsro de kender deres m奪l og midler Vi har reduceret spild bl.a. rapporteringer Fokus p奪 leverances m奪l tid til detaljeret benefit check Vi arbejder med en prioriteret portef淡lje backlog Fokus p奪 at der er product owner (og denne er aktiv og vidende) Projekterne er p奪 en prioriteret backlog. Der er projekter p奪 hold venter p奪 n脱ste sprint Der defineres personas og anden muck-up information hvem kunde er Projekterne har business fokus og projekterne ved hvem deres kunder er Ved konflikt p奪 ressourcer er det klart hvem der modtager af hele organisationen! Kraftig reduktion af samtidige projekter korte og fede
  • 3. Portef淡ljen Vores projekter (stories) har en v脱gt p奪 hvor attraktivt det er vs. hvor risiko betonet opgaven er Projekter benytter simpelt scorecard Portef淡ljen m奪 ikke v脱re fyldt med h淡j risiko projekter Der skal v脱re balance i de korte og lange projekter. Scorecard er v脱rkt淡j til kommunikation, Men er kun vejledende Kontinuert leverance af projekter, de store brag og de sm奪 justeringer Leverance til product owners Drivers Weight NPV 10% Strategic Importance 20% Business Impact (affected customers) 5% Business Impact (generation of new customers) 10% Immediate Issue / Customer Promise [Future] 10% Urgency/Timing/Market response 5% Project Complexity 10% Technology / Innovation Apeal 10% Quality (bugs, crashes, downtime) [Current] 5% Revenue delay/Roadmap Implications (Over 3 years) 15% Score/Sum NPV $M Loss if Project *NOT* executed (NPV) $M Project / Product Risk Weight Technical risk 30% Risk of Execution 20% IP risk 10% Budget/Investment 30% Regulatory risk 10% Score/Sum (High number is low risk) Sum of Drivers 60% Sum of Risks 40% Grand total Math Ranking To be moved in ranking (+up - down)
  • 4. Portef淡ljen Vores organisation tager kun opgaver ind som vores historiske b奪ndbrede tillader (velocity) og vores Sprint har indbygget Kanban B奪ndbredden m奪les ud fra ressource tilg脱ngelighed stab og budget rshjul giver b奪ndbrede og stammer fra startegien Kanban i form af begr脱nset special / risiko projekter Forudsigelig ved velosity Projekter ved altid hvor de er i forhold til strategien Noget ind, noget andet ud Flaskehalse speciel ledelses indsats
  • 5. Portef淡ljen Vi bruger stand-up m淡der til portef淡ljem淡derne med direktionen 際際滷s p奪 A1 format 1 time for en rundtur N脱rv脱r, aktualitet
  • 6. Governance Vi ser p奪 trends, burndowns og benytter Leading (vs Lacking) Indicators KPIerne m奪ler business impact Vi ser ogs奪 p奪 trends Vi elsker leading indicators Ikke bagudrettet, men fremad rettet. [M奪l er at bringe v脱gt ned lacking (v脱gt) / leading (kalorie indtag)] Vi m奪ler gerne p奪 risk burn down og mindre hvilke faser der er afsluttet Det bringer aktualitet p奪 bordet Vi ved vi arbejder mod m奪let
  • 7. Governance Ugentlige tavle m淡der (virtuelle tavlem淡der) Vinder vi i dag/er vi p奪 planen? og hvis ikke.. Hvad g淡r vi for at komme p奪 plan igen F淡lger ikke op p奪 det der er sket, men p奪 at tr脱kke ind Afklaring af afh脱ngigheder mellem projekterne. (Leverancer vs Afh脱ngigheder) Brug af systematisk problem l淡sningsmodel der finder problemet og ikke kun symptomerne Teamet kommer i spil vi skal bruge alle f脱rdigheder / kompetencer
  • 8. Governance Speed design Front load og hurtige leverancer Aktiviteter startes tidligt for at afd脱kke risici Der arbejdes med prototyper ikke kun software Tidsplaner laves swimlanes og ansvar er synligt Der laves buy-in p奪 planer tidligt Synlig opdatering Prototype l淡ber alle processer igennem vi checker det hele
  • 9. Governance Vi fjerner waste ved at v脱re kritiske p奪 metoder - altid Der arbejdes med Kaizens Vi kikker ved Gemba M奪let er bedre processer Problemet bliver l淡st ikke symptomerne Det er tv脱rfagligt Vi l淡ser mange problemer hurtigt og innovativt
  • 10. Erfaringer Hele virksomheden skal v脱re med Fra strategi og ledelse Der skal undervises meget Governance eller religionen skal udleves Din plan Implementer i sprint Fokus p奪 benefit Kik p奪 dit waste F奪 buy-in Hvad virker ikke? Sv脱rt at holde folk religi淡se on-boarding er lang Fokus et sted mindre tid til andre ting Kaizens er ikke planlagte tager stab v脱k og giver frustrationer.
  • 11. The PMO Manifesto Manifesto A PMO will always be able to articulate how they either Lead or Support the Organizations Strategy and the Business Problem or Opportunity that projects are providing a solutions for. The PMO will uncover better ways of improving, governing, controlling, and assuring change within an organization, leading by example and helping others to accomplish it. Through this work PMOs have come to value: Individuals and Collaboration over Processes and Tools. Enabling Change over Restraining Delivery. Forecasting the Future over Reporting the Past. Striving for Improvement over Accepting the status quo. That is, while there is value in the items on the right we value the items on the left more
  • 12. Principles behind the PMO Manifesto Improving 1 A PMOs highest priority is to improve the execution of an organizations strategic objectives by ensuring the right things are being delivered, and these things are being delivered right. 2 PMOs aim to continuously improve project and program delivery, by using lessons learned to develop the organizations portfolio, project and program capability. 3 PMOs focus on facilitating and collaborating with Project and Change people rather than police and tell; collaboration is critical to developing and enabling effective change within organizations. Governance 4 PMOs ensure Projects and Program have an agreed business case, defined outcomes and a benefits realization plan aligned to the Organizations Strategic aims and objectives; All PMOs will know what business problems and/or solutions their projects are delivering. 5 PMOs ensure that Projects, Programs and Portfolios follow an appropriate gated lifecycle with supporting governance for effective decision-making; the lifecycle should go from Strategic Alignment, through Design and Delivery on to Benefits Realisation. 6 PMOs deliver project and program level metrics to answer the question Are we doing things right?, and portfolio level metrics to answer the question Are we doing the right things?.
  • 13. Principles behind the PMO Manifesto Controlling 7 PMOs ensure that all plans contain agreed outcomes and agreed requirements, deliverables, effort, resources, and mitigating risk actions prior to being baselined; effective planning produces efficient delivery. 8 PMOs always have a clear view of all costs and resources (and what the resources are working on). 9 Prior to being presented for approval through Governance, PMOs ensure that any proposed project or program changes include a clear statement of the options available and their impact to the business case and organizations strategy; this can include recommendation to stop projects or programs. Assuring 10 PMOs report not just accurate and timely facts, statements and metrics, but also what these mean, potential options and a recommendation They help with telling the story and an emphasis on being concise with the usefulness of information to the decision-maker. 11 PMOs focus on the future rather than the past so where appropriate risks should be mitigated before they become issues. 12 PMOs design business processes to require minimal effort to maintain; so that the output information is more valuable than the effort taken to generate it.