2014 Introduction to eHawaii.gov
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This document provides an overview and history of the Hawaii Information Consortium (HIC), which has been Hawaii's internet portal provider since 1999. It discusses how HIC was initially awarded contracts in 1999 and 2008 to develop Hawaii's online government portal and has since expanded to include over 100 government services. It highlights how HIC's self-funded model has saved the state over $3 million dollars in services and estimates total potential savings of $15 million if more agencies partnered with HIC. Testimonials from various state agencies praise HIC's work.
2014 Introduction to eHawaii.gov
- 2. Congratulations, youareamemberoftheAccessHawaii Committee! INTRODUCTION TO THE PORTALINTRODUCTION TO THE PORTAL
- 12. 20132013
- 13. 20142014
- 15. HAWAII INFORMATION CONSORTIUM, LLCHAWAII INFORMATION CONSORTIUM, LLC 32 Est.1999
- 18. HIC IS SELF-FUNDEDHIC IS SELF-FUNDED Typicallynochargefordevelopment Smalltransactionfee Processing(CC/ACH) PortalFee Time&materials Hosting
- 19. HIC IS AN EXTENSION OF AGENCIESHIC IS AN EXTENSION OF AGENCIES PressReleases Awards Mail Industrymeetings/conferences County Permitting InformationAccess OutreachCustomerService 39+ Partners Division/Branches Reporting ApplicationProcessing Back-Of?ceSolutions Departments 100+ Services Judiciary Paymentprocessing Mobile State Federal Phone Email Chat
- 20. BONUS!BONUS! Selffundingallowsusto goabove& beyond,addingonfreeservices: PublicSearch MobileApps
- 21. SUPPORTING THE ENTIRE LIFECYCLESUPPORTING THE ENTIRE LIFECYCLE Requirements Development Testing Hosting Maintenance Improvements
- 22. HOW DOES IT WORKHOW DOES IT WORK
- 23. PARTNERING IN ACTIONPARTNERING IN ACTION
- 24. HIC DELIVERSHIC DELIVERS Innovation &AwardWinningServices BestoftheWeb2014 HawaiiComplianceExpress DCCAMobileBusinessExpress eBenchWarrants ImprovedEf?ciencyatLowCost Taxreturnprocessing(eFile&MEF) ElectronicDeathRegistration StatewideCampingSystem ElectronicMarriage/CivilUnionSystem
- 27. PORTAL SITE AWARDSPORTAL SITE AWARDS
- 28. TOP 10 APPLICATIONSTOP 10 APPLICATIONS
- 29. WHY IT WORKSWHY IT WORKS Partnershipwithalignedgoals Yourmissionisourmission Adoption Ef?ciency JobSatisfaction CustomerService ReturnonInvestment
- 31. AVOIDED COSTS --AVOIDED COSTS -- $5 MILLION$5 MILLION Timesavedfromdataentry Printing Postageandhandling Paper
- 35. AVOIDED COSTSAVOIDED COSTS HAWAII COULD BE SAVINGHAWAII COULD BE SAVING $15 MILLION!$15 MILLION! ($10MillionatDOTAXalone)
- 36. AWARD WINNINGAWARD WINNING PUBLIC SERVINGPUBLIC SERVING COST EFFECTIVECOST EFFECTIVE APPLICATIONSAPPLICATIONS
- 37. WHAT WE'RE DOING TODAYWHAT WE'RE DOING TODAY
- 49. 11 NEW APPLICATIONS11 NEW APPLICATIONS 4 ADDITIONAL WEBSITES4 ADDITIONAL WEBSITES 1 NEW MOBILE APP1 NEW MOBILE APP 17 MAJOR UPGRADES17 MAJOR UPGRADES NEW STATE WEBSITE TEMPLATENEW STATE WEBSITE TEMPLATE