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AHRQ Reporting Patient Safety challenge submission from IDinc and Shands Healthcare

Didier Salem
Didier Salem

This is the 5 slide submission form IDinc and Shands Healthcare for AHRQ's Patient Safety Reporting challenge

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Reporting Patient Safety Events Challenge Team Members Didier D Salem, CEO of IDinc www.internationaldevelopers.net Experience: 20+ years of experience in software development Organization: Founded in 2002, IDinc develops and supports Patient Safety Management System for the healthcare provider market in North America. Design Philosophy: Managers need better tools than printed reports or data on computer screens to effectively manage their organization . Well-designed applications must allow organizations to modify and enforce their workflow at will, be intuitive enough to require minimal or no training, and notify management when issues need to be escalated. Randy Harmatz, Chief Quality Officer, UF&Shands www.ufandshands.org Linda Allen, Director, Quality Systems, UF&Shands Experience: 20+ years of experience in quality and patient safety Organization: UF&Shands includes six health colleges, six research institutes, two teaching hospitals, two specialty hospitals and a host of physician medical practices and outpatient services throughout north central and northeast Florida. Quality Mission: Reduce harm, reduce variation, enhance the patient experience and transform our safety culture
From Event Reporting to Analysis to Improvements Workflow engine automatically sends emails to designated managers for investigation and follow-up Staff file report electronically using System allows users to analyze Common Formats Managers perform investigation patient safety event data to provide and analysis using the dashboard, useful reports and actionable query and report modules information to providers and PSOs Extraction utility sends data to PSO and reporting agencies Reports include standard and ad-hoc options; descriptive or trending formats
Reporting Patient Safety Events Challenge Software Description Portal on providers intranet with intuitive icons and help bubbles allows for easy category selection Preloaded tables and drop down lists allow completion of reports with mouse clicks and virtually eliminate typing Built in logic prevents incorrect choices, enforces input of necessary information and guaranties quality of data Intuitive screen layout and flow offers a zero training solution for reporting events Proven effective for all providers settings such as hospitals, ambulatory care settings, surgery centers, specialty care and behavioral care Providers currently utilizing IDinc have increased reporting by 25% or more
Reporting Patient Safety Events Challenge Innovative Features Dashboard of all events over time assist management in detecting trouble areas Interface to LDAP (Single sign-on) eliminates password management Compatible with all major browsers (IE, Firefox, Safari, Chrome, iPad, Tablets) HIPAA Compliant with PHI access control and tracking Embedded video training and context sensitive help bubbles and help screens Role based system limiting views/actions to authorized users to make system secure and user-friendly.
Reporting Patient Safety Events Challenge Interfaces and integration features HL7 ADT Interface to patient data (age, race, diagnosis...) Physicians, Medications, Employees load utility via Excel Attach electronic files (scanned, emails, screens) to event report Extraction engine to compile and forward data to PSOs and government agencies. SMTP Interface to forward email notifications and escalations with embedded hyperlinks Integration with IDinc Policy Management System Integration with IDinc e-Forms (signature capture on iPad with Stylus)

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AHRQ Reporting Patient Safety challenge submission from IDinc and Shands Healthcare

  • 1. Reporting Patient Safety Events Challenge Team Members Didier D Salem, CEO of IDinc www.internationaldevelopers.net Experience: 20+ years of experience in software development Organization: Founded in 2002, IDinc develops and supports Patient Safety Management System for the healthcare provider market in North America. Design Philosophy: Managers need better tools than printed reports or data on computer screens to effectively manage their organization . Well-designed applications must allow organizations to modify and enforce their workflow at will, be intuitive enough to require minimal or no training, and notify management when issues need to be escalated. Randy Harmatz, Chief Quality Officer, UF&Shands www.ufandshands.org Linda Allen, Director, Quality Systems, UF&Shands Experience: 20+ years of experience in quality and patient safety Organization: UF&Shands includes six health colleges, six research institutes, two teaching hospitals, two specialty hospitals and a host of physician medical practices and outpatient services throughout north central and northeast Florida. Quality Mission: Reduce harm, reduce variation, enhance the patient experience and transform our safety culture
  • 2. From Event Reporting to Analysis to Improvements Workflow engine automatically sends emails to designated managers for investigation and follow-up Staff file report electronically using System allows users to analyze Common Formats Managers perform investigation patient safety event data to provide and analysis using the dashboard, useful reports and actionable query and report modules information to providers and PSOs Extraction utility sends data to PSO and reporting agencies Reports include standard and ad-hoc options; descriptive or trending formats
  • 3. Reporting Patient Safety Events Challenge Software Description Portal on providers intranet with intuitive icons and help bubbles allows for easy category selection Preloaded tables and drop down lists allow completion of reports with mouse clicks and virtually eliminate typing Built in logic prevents incorrect choices, enforces input of necessary information and guaranties quality of data Intuitive screen layout and flow offers a zero training solution for reporting events Proven effective for all providers settings such as hospitals, ambulatory care settings, surgery centers, specialty care and behavioral care Providers currently utilizing IDinc have increased reporting by 25% or more
  • 4. Reporting Patient Safety Events Challenge Innovative Features Dashboard of all events over time assist management in detecting trouble areas Interface to LDAP (Single sign-on) eliminates password management Compatible with all major browsers (IE, Firefox, Safari, Chrome, iPad, Tablets) HIPAA Compliant with PHI access control and tracking Embedded video training and context sensitive help bubbles and help screens Role based system limiting views/actions to authorized users to make system secure and user-friendly.
  • 5. Reporting Patient Safety Events Challenge Interfaces and integration features HL7 ADT Interface to patient data (age, race, diagnosis...) Physicians, Medications, Employees load utility via Excel Attach electronic files (scanned, emails, screens) to event report Extraction engine to compile and forward data to PSOs and government agencies. SMTP Interface to forward email notifications and escalations with embedded hyperlinks Integration with IDinc Policy Management System Integration with IDinc e-Forms (signature capture on iPad with Stylus)