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Aline´s course.lnk

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Elizabeth Amorim

A woman named Mary Jones rents a full-size car from Rent-A-Car for $78 per day with unlimited mileage. She opts to add the $8 per day insurance which covers collision damage and personal accident insurance. The clerk provides a brochure for Mary to choose a car model and she will be renting it for just one day. The clerk requests to see Mary's driver's license and credit card to finalize the rental.

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Rent-A-Car Rent-A-Car — Good morning. May I help you? Clerk: Mary Jones: — I´d like to rent a car, please. Rent-A-Car — Okay. Full-size, mid-size or compact, ma´am? Clerk: Mary Jones: — Full-size, please. What´s the rate? Rent-A-Car — 78 dollars a day with unlimited mileage. Clerk: Mary Jones: — And I´d like to have insurance just in case. Rent-A-Car — Is there an additional driver? Clerk: Mary Jones: — No. If you want full coverage insurance, it will be 8 Rent-A-Car — dollars per day. It includes collision damage Clerk: waiver and personal accident insurance. Mary Jones: — All right. I´ll take it. Rent-A-Car Here is our brochure, ma´am. Err... full-size... OK. — Clerk: Please choose a model in this section. Mary Jones: — How about this one? Rent-A-Car All right. How many days would you like to use — Clerk: it? Mary Jones: — Just one day. Rent-A-Car May I see your driver´s license and credit card — Clerk: please? Mary Jones: — Is the international driving licence fine? Yes, it is. Rent-A-Car (...) — Clerk: Thank you. Please fill in this form. Can you check this box, and put your initials here, and again here.

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Aline´s course.lnk

  • 1. Rent-A-Car Rent-A-Car — Good morning. May I help you? Clerk: Mary Jones: — I´d like to rent a car, please. Rent-A-Car — Okay. Full-size, mid-size or compact, ma´am? Clerk: Mary Jones: — Full-size, please. What´s the rate? Rent-A-Car — 78 dollars a day with unlimited mileage. Clerk: Mary Jones: — And I´d like to have insurance just in case. Rent-A-Car — Is there an additional driver? Clerk: Mary Jones: — No. If you want full coverage insurance, it will be 8 Rent-A-Car — dollars per day. It includes collision damage Clerk: waiver and personal accident insurance. Mary Jones: — All right. I´ll take it. Rent-A-Car Here is our brochure, ma´am. Err... full-size... OK. — Clerk: Please choose a model in this section. Mary Jones: — How about this one? Rent-A-Car All right. How many days would you like to use — Clerk: it? Mary Jones: — Just one day. Rent-A-Car May I see your driver´s license and credit card — Clerk: please? Mary Jones: — Is the international driving licence fine? Yes, it is. Rent-A-Car (...) — Clerk: Thank you. Please fill in this form. Can you check this box, and put your initials here, and again here.