Practicing DevOps successfully requires knowledge of hard skill areas such as continuous delivery and automated testing. But even if you have all these tools in place, you are not necessarily successful. And why is that?
In most cases, the people are not in the right "state" or mindset, to actually use these new practices and tools. Fear of failure, of speaking up, motivation and drive are all factors that play an important role. Creating a culture where people show courage, work on team building, practice DevOps leadership and have a continuous improvement mindset is hard but extremely important.
In this session, I will talk about what a DevOps MindSet. How to recognize fears and counter-productive behavior and give you some tips and insights on how to start growing a DevOps Mindset for yourself and your colleagues.
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AllDayDevOps - Growing your DevOps Mindset
1. N OV E M B E R 6 , 2 0 1 9
REN VAN OSNABRUGGE - @RENEVO
GROWING YOUR
DEVOPS MINDSET
8. ACCEPTING
THE STATUS
QUO
In here, it takes two weeks
to get VPN access
We have always worked like this.
And management wants it this
way.
@RENEVO
9. Its my stapler
SILOS AND
TURF WARS
I thought that I am responsible
for making the right technical
choices, NOT him
@RENEVO
10. CULTURE OF
FEAR
Uh yeah. So I guess we should
probably go ahead and have a little
talk. Hmm?
We all know that it was caused
by some major flaws in the
software design and
implementation that did not
follow the architectural
guidelines. So, I have written a
new software architecture
document with rules and
guidelines, but people just don't
follow it
@RENEVO
11. PLEASERS
People doing exactly what
managers ask, not what is
neededIf they want ME to change the
organization they should make
ME a manager
@RENEVO
23. AND IN DEVOPS?
BLAMELESS POST MORTEMS / LEARNING REVIEWS
TAKE A BULLET FOR THE TEAM
GIVE HONEST FEEDBACK
CHALLENGE THE WORK, NOT THE PERSON
SPEND TIME WITH EACH OTHER
FAILURE IS OK, AS LONG AS YOU LEARN
BE RESPONSIBLE
EVERYBODY IS EQUAL
@RENEVO
32. WRAP UP
DEVOPS IS A TEAM SPORT
DEVOPS IS NOT THE GOAL
BE AWARE OF YOUR CURRENT ORGANIZATION
DO YOU WANT A FIXED OR A GROWTH MINDSET
CHANGE INDIVIDUALS
CHANGE TEAMS
CHANGE ORGANIZATIONS
@RENEVO
#3: ## Rene - V ##
* So this is me. Your personal gate for today
* I work as a DevOps consultant
* Normally with Dev Teams and such. But one of my latest assignments was at a bank
* Security was something I never had a particular interest in. Just like many of us
* Boring stuff, not nice. And very very restrictive
* Until that moment when I needed to create "Secure Pipelines"
#5: As Eliyah Goldratt mentions in his book the Goal, there is ultimately one goal of every (commercial) organisation. And that is .. to make money. And nowadays, making money is to be better than your competitor, or even worse, your future competitor.
* Cloud enables really small organisations to compete with really large ones.
* With only a credit card, a good idea and some skillfull people you can make a difference
Photo byPepi StojanovskionUnsplash
#6: * Ultimately, the definition that is widely used, especially in our Microsoft eco-system is the definition of Donovan Brown.
* DevOps is the union of Process, People and Products to enable continuous delivery of value to our end-users
* Important to mention that most sessions, also of me cover the products and a bit of the process part but this session is really about the people part. Because, ultimately that is what it is all about.
* This session talks mainly about the people part
#7: When we focus on the part of Enabling Continuous Delivery of value to our end-users in order to meet our goal and compete with all the new startups. We need to take a look those end users. What do they look like. Probably this is a mixed group of people that all use your product. The people that use the product should be reflected in the organisation tha actually builds the product. And that brings us to a very important theme in our industry right now. Diversity and Inclusiviness.
So what this means is that DevOps implementation does not only fuel techology transformation, but surely also organizational changes. Both in organizing the people differently, but also the composition of these groups of people.
So besides that is morally the right thing to have it is also neccesary to have this diversity to acutally optimize the value you can deliver.
But IT is typically an industry that is lacking behind, this needs to change
Photo byJacek DylagonUnsplash
IMPACT ON THE WORKFORCE
#9: * Conclusion of this all, is that if you want to do DevOps you need to change a whole lot of things. You need to change the technology stack, the way that people work together, but, eventually, also the composition of the groups of people within your organization.
And that is hard. Because you cannot change organizations. An organization is nothing. It is a group of people working together towards a shared goal. And the way to change people is to change their behavior. And there is a lot of behavior that we see in current organizations that actually are not very usefull when we want to go this way.
Question hre. How do you recognize behavior.
Photo byRoss FindononUnsplash
#14: * When I talk about mindset, I talk about Growth mindset as described in the book of Carol Dweck
* Over 30 years ago, Carol Dweck and her colleagues became interested in students' attitudes about failure. They noticed that some students rebounded while other students seemed devastated by even the smallest setbacks. After studying the behavior of thousands of children, Dr. Dweck coined the terms fixed mindset and growth mindset to describe the underlying beliefs people have about learning and intelligence. When students believe they can get smarter, they understand that effort makes them stronger. Therefore they put in extra time and effort, and that leads to higher achievement.
* 2 different mindsets. Fixed Mindset and a Growth mindset. We will get to the theory, but for now...
#34: Photo byDerek ThomsononUnsplash
Make people responsible
4-types of money
#36: * When I talk about mindset, I talk about Growth mindset as described in the book of Carol Dweck
* Over 30 years ago, Carol Dweck and her colleagues became interested in students' attitudes about failure. They noticed that some students rebounded while other students seemed devastated by even the smallest setbacks. After studying the behavior of thousands of children, Dr. Dweck coined the terms fixed mindset and growth mindset to describe the underlying beliefs people have about learning and intelligence. When students believe they can get smarter, they understand that effort makes them stronger. Therefore they put in extra time and effort, and that leads to higher achievement.
* 2 different mindsets. Fixed Mindset and a Growth mindset. We will get to the theory, but for now...
#42: ## Rene - V ##
* So this is me. Your personal gate for today
* I work as a DevOps consultant
* Normally with Dev Teams and such. But one of my latest assignments was at a bank
* Security was something I never had a particular interest in. Just like many of us
* Boring stuff, not nice. And very very restrictive
* Until that moment when I needed to create "Secure Pipelines"