Amar Chandel-Nov 2016
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Amar Singh Chandel is an experienced HR professional seeking to leverage over 20 years of experience in human resources management to help organizations boost performance. He has worked in HR leadership roles for companies in various industries including telecom, manufacturing, and the Indian Army. Currently he is the State HR Head for Reliance Jio in Rajasthan, where he manages over 2,000 employees across 54 offices.
Amar Chandel-Nov 2016
- 1. Amar Singh Chandel H.No T-784, Block No 21, Rangoli Gardens, Vaishali Nagar ,Jaipur amar34xlri@rediffmail.com , sahajyogiamar@gmail.com 9928067700, 7727863300 http://in.linkedin.com/in/amarsinghchandel Professional Objective To help create a winning organisation by positively impacting & enhancing the human capital. I intend to boost the organizational performance and profitability by harnessing the power of Human Capital by applying the skills and experience acquired from the corporate world, Indian Army, XLRI, Jamshedpur and SIBM Pune. Summary of Professional Career A mature HR professional with almost 20 years of experience accrued from handling multicultural and multilingual human capital in the Manufacturing and Telecom industry (Both Passive Infra and Active operators) and the Indian Army, across different regions of the country. Started the career as an officer of the Indian Army and utilized the time tested man management skills learned as an officer in the Indian Army. Completed a PGDBA from XLRI and Exe MBA from SIBM to be able to enable smooth transition into the corporate world. I adapt and learn fast. Reliance Jio Infocomm Ltd-Rajasthan since May 2015 till date State HR Head for Rajasthan .Manage the human capital of 2150 (on roll & off roll) employees based out of 54 offices spread across the largest state in India. Reliance Jio is the Worlds Largest Digital Startup. I lead a team of 12 individuals to handle the entire gamut of HR activities which includes:- o Hiring at a rapid rate without diluting the laid down standards or exceeding the cost. o Onboarding(End to end from pre onboarding to induction and deployment) o Training (Both classroom and e-learning through Jio University) o TNI for Learning & Development. o Talent Management. o Performance management. o Employee Engagement strategy formulation and execution. o Statutory Compliances o Cost control on HR budget. o Keep Attrition Low. o Field Visits to have a pulse of the organization. Achievements- Streamlined the on boarding teething issues created by huge numbers. Closed over 1200 positions in last one a half years by conducting Hiring Marathons. 100% on statutory compliances. Created a culture of e learning to obviate challenges posed by distances and numbers.
- 2. Circle HR & Admin Head Aircel Sep 2013- May 2015 Aircel Rajasthan Circle Oct 2014-May 2015 Was Head Circle HR & Admin for Rajasthan Circle .Managed the human capital of 350 (on roll & off roll) and 150 contract employees. Aircel is a leading telecom operator in Rajasthan with annual turnover of 720 Mn. I reported to the Regional Business Head and matrix reporting was to CHRO. I led a team of 8 individuals to handle the entire gamut of HR & Admin activities to include:- o Manpower Planning and budgeting o Recruitment, selection, induction. o TNI for Learning & Development. o Talent Management. o Performance management end to end (KPI setting to PLI distribution). o Employee Engagement strategy formulation and implementation o Statutory Compliances o Strict Cost control on both HR & Admin expenses. o Measures to control Attrition. o Contribute to EBITDA Achievements- Best scores in new joinee induction Created a culture of huddle meetings Initiated a Knowledge through Video practice for all employees on weekends. Initiated Piped music in the office for creating an environment conducive for productivity. Closed 40 positions within a month by conducting Hiring Marathons Created process based on Poke Yoke philosophy leaned from Manufacturing industry and the Indian Army. North East & Assam Circle Sep 2013 to Oct 2014 Was the Head Circle HR & Admin for Two Circles-Assam Circle & North East Circle which covers all the seven states i.e. Assam, Meghalaya, Mizoram, Manipur, Tripura, Arunachal & Nagaland. Managed the human capital of 700 (on roll & off roll) employees. Aircel is a leading telecom operator in NE with annual turnover of 1200 Mn. I reported to two circle business heads and matrix reporting to CHRO.I handled the circle Split also. I led a team of 8 individuals to handle the entire gamut of HR & Admin activities to include:- o Manpower Planning and budgeting o Recruitment, selection ,induction. o TNI for Learning & Development. o Talent Management. o Performance management end to end (KPI setting to PLI distribution). o Employee Engagement strategy formulation and implementation o Statutory Compliances o Strict Cost control on both HR & Admin expenses. o Measures to control Attrition.
- 3. o Contribute to EBITDA Achievements Successfully handled the split of erstwhile NESA circle into Assam & NE circle. Saved 20% cost on HR % Admin expenses Recruited over 55 new employees within 2 months after circle split. Reduced the attrition from 17.5 % to 10% Best scores in new joinee induction Zero code of conduct violations Created a culture of huddle meetings Initiated a Knowledge through Video practice for all employees on weekends. Indus Towers Pvt Ltd Dec 2009-Aug 2013 Indus Towers Pvt Ltd is the Worlds Largest Telecom Tower Company with an annual turnover of over 7000 Crores and is a joint venture between Idea, Vodafone and Bharti Airtel o Joined the company as a manager HR & Admin in Maharashtra & Goa circle o Was promoted and moved to Corporate HR Senior Manager HR Corporate, Gurgaon- May 2012 onwards o Large scale recruitment - 750 supervisors in 5 months o Creation of policies relating to recruitment, induction ,compensation ,training and probation o Manage 7 Training Academies for Technical training of approx. 10,000 individual o Training & Development-Manage Behavioural ,Functional & Technical trainings for approximately 10000 individuals o Creation of content and management of technical training courses along with Straining partners for Six months technicians training program for fresh hires Thirteen day course for multiskilling program for technicians and supervisors Five days course for basic maintenance program for technicians Facilitation in training sessions o Represented Indus Towers at Telecom Sector Skill Council for formation of National Occupation Standards and Accreditation for the Passive Infrastructure Industry. Head Admin & HR Maharashtra & Goa Circle, Pune (Dec 2009-May 2012) Key deliverables in this role were as follows:- o Induction and on boarding and Exit formalities(Cradle to Grave) o Goal setting, Performance Appraisals, Feedback and coaching & mentoring o Employee engagement activities for 250 employees o Grievance management. Employee Satisfaction Index. Gallup score improvement o Statutory Compliances. Achievements o Appreciated for implementation of Best Practices for Employee Engagement in Indus Towers Ltd. o Reduced the attrition rate from 27% to 7% at Indus Towers Maharashtra & Goa Circle within a year. o Highest savings on HR & Admin Expenses among sixteen circles of Indus Towers Ltd. o Star Performer of the year award for creation of multiskilling training for 10000 technical field staff. o Handling of two mega projects involving 11000 individuals for recruitment and training.
- 4. Mahindra Heavy Engines Pvt ltd, Pune (Nov 2008-Dec 2009) Was Manager Employee Care for MHEPL. Mahindra Navistar is a joint venture between Mahindra & Mahindra of India and Navistar (Leading truck makers in USA) Located at Chakan Pune. (One of the biggest Mahindra & Mahindra Project) Key deliverables in this role were as follows:- o Handled entire gamut of Employee Care for a Greenfield Project at Chakan for 250 employees to include:- o Recruitment o Employee Care (Onboarding, Induction and employee engagement activities). o Liasioning and management of locals. o Training & Development. o IR & Statutory compliances. o Employee Engagement-Gallup Survey o Handling of the local issues. Achievements o Adjudged as the Best instructor for a two months Associates training program o Creation of a library and gym during the greenfield stage o Highest score on the First Impressions Feedback (New Joinee CSAT)amongst all the in Mahindra companies in Pune during 2008. o Highest saving on the admin expenses during the recession period 2008-2009. Indian Army Mar 1997 to Aug 2008 General Staff Officer (Military Intelligence Branch) ,Jammu (Apr 2007-Jan 2008) Staff officer responsible for collecting, collating, analyzing and interpreting data related to terrorist organizations in J&K to provide actionable intelligence for counter terrorist operations for a group of 25000 individuals. Coordination and interaction with various agencies i.e., State Police, IB, SIB, BSF and Higher Military Intelligence Branch. Achievements o Noteworthy reduction in the activities of the ANE (Anti National Elements) due to proactive action based on dissemination of intelligence to concerned units. Company Commander (Jan 2006 to Apr 2007),North East As Company Commander, responsible for overall HR & Administration, Manpower Planning, Career planning, Training and development including documentation for 126 individuals o Management of unit Canteen Stores Department and Departmental Store. Achievements o Runners up in the best company of the year award. o Creation of a mobile cinema theatre for the unit o Set up of a video editing lab for the unit o Two months Military Training for a unit of the West Bengal Police Trainer NBC Warfare, College of Military Engineering, Pune (Jun 2003 to Dec 2006) Trained officers, junior leaders and soldiers in NBC warfare and protection including disaster management as an Instructor. o Handled costly and highly sophisticated chemical agent testing equipment like GCMS o Created content for the Chemical warfare and protection course o Dealt with the procurement of costly NBC Agents detection equipment including the interaction with vendors, opening of quotations, preparation of comparative statements and issue of supply order o Was the assistant editor of a weekly magazine for a population of 6000 readers Achievements o Created the first ever three CBT(Computer Based Tutorials) on NBC protection for the entire Indian Armed Forces o Was the assistant editor of the CME Weekly for two years o As staff secretary conducted sports events for 600 officer students for two years o Having done all the above with a non-technical background
- 5. Company Commander & Staff Officer (Mar 1997- May 2003) J&K, North East, Punjab As the principal staff officer in an infantry battalion managed HR, T&D ,Administration, Security and discipline for a manpower of an infantry battalion of over 800 Individuals. As a Quartermaster looked after the Logistics of the unit which entailed demand forecasting, indenting, collection, storage, distribution and documentation of Rations, Clothing, Weapon and Ammunition, FOL, Equipment and maintenance & repair of fixed assets and provision services (Water and Electricity supply etc.) Achievements o Chief of the Army Staff Commendation Card for Gallantry in Operation Vijay in 1999. o My team won the division firing competition o Facilitated training sessions on tactics, small arms weapons and aid to civil authorities for the unit and brigade o Was part of the largest mobilization(Operation Parakram) of the Indian defense after the parliament attack IT Proficiency o Expert at MS office o Proficient in audio & video editing softwares Education o Currently pursuing Diploma in T& D from ISTD. o Executive MBA (two and a half years course) from Symbiosis Lavale-Pune 2009-2012 o PGDBA (Residential) from XLRI, Jamshedpur. Jan Jun 2008 o Automated Data Processing (System Analyst and Programmers) from CDAC, Pune 2007 o Certificate in Vehicle Technology and Transport Management. ASC School 1998 o Certificate in Defense Management, Devi Ahilya University, Indore 1998 o BSc -Allahabad University 1992-1995 Trainings Attended o PCCF (Performance, Coaching counseling and feedback) at Mahindra & Indus Towers Ltd o Statutory Compliances Training by Mr H L Kumar. o 5S training. o Ladder to Leadership by Dr P N N Iyer. o Stress Management through meditation. o High Performance Teams by I-Train. o Influencing without Authority by I Train. o Develop the leader in you by Dale Carnegie. o Finance for Non Finance by ASCI ,Hyderabad o Crucial Conversations by Vital Smarts o ADP(SAP) from CDAC Personal Details Married and have two daughters. Hobbies include, creating and collecting training videos, Acupressure and Meditation. DOB-12 Oct 1973 References: - Available on request.