AMELIA BREWER
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Amelia Brewer is seeking a position that allows her to contribute to company goals through providing quality customer service and developing her skills. She has over 15 years of experience in customer service and operations roles in banking and hospitality. Her background includes investigating fraud claims, reconciling accounts, managing inventory, and training employees. She is proficient in various databases and systems and has strong communication, problem-solving, and organizational skills.
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Mary Power has over 20 years of experience in Know Your Customer (KYC) analysis and client on-boarding. She has worked at several major banks, including Deutsche Bank, Barclays, Brown Brothers Harriman, and BNY Mellon. At her positions, she performed KYC screening on new and existing clients to ensure compliance with regulations. She also led projects to remediate client files and improve documentation retention systems. Prior to her career in compliance, she worked at BNY Mellon Capital Markets, where she on-boarded new accounts, managed client relationships, and ensured FINRA record-keeping compliance. She has FINRA Series 7, 63, and 24 licenses and volunteers with 9/11 memorial and Red Cross bloodKARENRESUME-10-2010[2][1]![KARENRESUME-10-2010[2][1]](https://cdn.slidesharecdn.com/ss_thumbnails/c1a302f8-bfe4-42a5-aeaf-c69e6b8b9a14-160223205918-thumbnail.jpg?width=560&fit=bounds)
KARENRESUME-10-2010[2][1]Karen-Ann Levine
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Karen-Ann Levine has over 13 years of experience in class action litigations administration and project management. She has overseen the administration of class action settlements and distributions of funds to qualified class members. Her background includes roles managing class action administration projects from implementation through distribution at companies including ACS Financial & Security Services and Garden City Group. She also has experience as an administrative assistant at Walt Disney Company.Robinette Lance Resume PS
Robinette Lance Resume PSRobinette Lance
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Robinette Lance has over 20 years of experience in customer service, accounting, and compliance roles. She holds an MBA and BS in Finance and has a demonstrated history of managing teams, meeting deadlines, and ensuring compliance. Her skills include customer service, analytical abilities, communication, organization, project management, and proficiency with various software programs.EJS for BNY Mellon_updated 20150422_exp only
EJS for BNY Mellon_updated 20150422_exp onlyEdmund San-Martin
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Edmund J. San-Martin has over 20 years of experience in finance and accounting roles. He currently works at The Bank of New York Mellon Corporation reconciling cash and assets across currencies and monitoring interest and dividend accruals. Previously, he held roles managing risk assessment and regulatory reporting, overseeing teams producing client reports, and working in credit analysis and operations at financial firms. San-Martin has a Bachelor's degree in Business Administration from California State University, Long Beach.Resume MIGUEL MOJSIEJCZUK
Resume MIGUEL MOJSIEJCZUKMiguel Angel Mojsiejczuk
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This document is a resume for Miguel A. Mojsiejcuk summarizing his 20 years of experience in customer service and banking. It highlights his achievements in business development, relationship building, and staff management and training. It also lists his qualifications including outstanding customer service, bilingual English/Spanish skills, analytical skills, and computer and risk management experience. His professional history includes roles as a Chief Supervisor, Credit Officer, and Credit Risk Analyst at a financial company in Argentina from 1996-2014. He also held teller and customer service roles at banks in Argentina from 1981-1992.AMELIA BREWER
- 1. AMELIA BREWER Las Vegas, NV 702-525-2271 ameliamb219@cox.net _____________________________________________________________________________________ Objective To consistently contribute to overall company goals by providing quality customer service to both internal and external customers. To be supportive of management and co-workers and continuously developing personal skills to meet those objectives. Employment Experience Credit One Bank,Las Vegas, NV January 2015 – Present Customer Service - Fraud Case Investigator  Investigate fraud claims initiated by customers on their credit card accounts according to department and company policy  Review all correspondence forwarded to fraud department  Retrieve voicemail related to fraud cases and return calls to customer  Accurately document, research, and resolve customer service issues  Process monetary and non-monetary adjustments on cardholder accounts when necessary  Work with internal banking systems such as CAS, FDR, and First Track  Update credit bureau reports on cardholder accounts when necessary Bellagio,Las Vegas,NV July 2014 – January 2015 Inventory Control Clerk  Prep, batch and scan paperwork to Shared Services for vendor invoice payment  Assists with periodic physical inventory counts of various warehouses  Perform random periodic physicalchecksof filled warehouse requisitions to verify the accuracy ofthe order  Assists with data entry and distribution of the Food & Beverage Revenue & Cost Summary Reports  Perform assigned tasks and meet established deadlines  Perform other job related duties as assigned Citibank, Las Vegas, NV Lead Procurement & Inventory Analyst September 2008 – May 2014  Prepare monthly financial reports for management related to obsolescence cost  Reconcile inventory receipts and approve invoices  Input orders, reconcile and pay invoices using the Procure to Pay system (P2P)  Monitor inventory levels and generate purchase orders for over 300 items  Support internal business partners and external vendors with design and material needs  Liaison for external vendors  Perform Quarterly Risk Control Self-Assessment testing
- 2. Product Support Liaison April2002 – September 2008  Audit, balance, interpret, investigate and research complex data and information related to payment processing, to include reconciliation of accounts through general ledger entries  Interact with externalcustomers to research,investigate,processand disseminate or explain information for Citibank Mortgage, Sears Convenience Check and Home Depot portfolios  Interact with financial institutions, such as FederalReserve Bank,commercialbusinesses,and individual customers to research and issue resolution  Attend weekly management conference calls and meetings to provide systematic status reports.  First point of contact for resolution of presidential-level payment issues  Train employees on new systems and new hires on existing systems  Maintain and update procedures manual Investigator March 1998 – April 2002  Investigation and resolution of internaland externalpaymentissues originated from the FederalReserve or other financialinstitutions,to include encoding error,missing items,return items and incoming collections.  Cash letter and photo retrieval  Data entryandqualityassuranceofprocessedpaymentsusingvariousapplicationsonthe Rumba Mainframe Education George Washington High School, Los Angeles, CA San Diego State University, San Diego, CA University of Phoenix – Online course Personal Skills:Written and oral communication, Time management, Self-managed, Interpersonal, Independent, Reliable and Self-starter, Detail oriented Competencies: MS Word, MS Excel, 10 Key, Basic accounting, typing and keyboarding Database Proficiency:PIM (Payments Inventory Management System), FDR (First Data Resources System), Rumba Mainframe, First Disputes, IPS (Integrated Payment systems), CMI (Citi Mortgage System), SAP (Systems Applications and Products), Custom Point, Hi Jump, Atlantic Decisions, Stratton Warren,FileNet