1. Amish Patel has over 12 years of experience in electronics hardware, automation, and mechanical instruments. He currently works as a senior customer support engineer at Giesecke & Devrient in India. 2. In his role, he is responsible for installation, configuration, sales support, and providing hardware and software support. He has experience handling various currency sorting machines and their software. 3. Previously, he worked as a testing engineer and service engineer at Systronics Ltd, where he supported bio-medical and analytical instruments and attained service calls across Gujarat.