amr cv
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This document contains a resume for Amr Alaa Eldin Ammar, a 25-year-old from Egypt currently living in Doha, Qatar. He has experience in customer service, sales, marketing and public relations. His most recent roles include customer service at Vodafone from 2013-2015 where he handled customer bills, complaints and promotions. In 2015, he worked as an event organizer in Turkey arranging meetings between Qatari and Turkish companies. He has a Bachelor's degree in Business Information Systems from the University of East London and is fluent in Arabic and English.
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Abdelfatah.Abdelfatah Aboelhana
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This document is a resume for Abdelfattah Aboelhana seeking a job in a reputable company in Egypt. He has a background in social work and customer service roles in Egypt and the UAE. His education includes a degree in social work from Cairo University in 2009. He has skills in English, computers, and business. His work experience includes roles in merchandising, sales, customer service, and safety from 2007-2015 in Egypt and the UAE. His interests include football, travel, problem solving, Sudoku, and English media.amr cv
- 1. Nationality: Egypt Birth Date: 11 sept 1990 Age: 25 Contact details: 0097466539941 E Mail: amr.alaa017@gmail.com Current Address: Doha, Qatar Amr Alaa Eldin Ammar Customer Service, Sales and Marketing, Public Relations CAREER OBJECTIVE I am specialist in marketing, sales, customer service, and public relations. I acquire the key skills, experience and expertise of achieving customer’s satisfaction, needs and to meet the sales expectations. Seeking a position to implement multiple benefits of acquired sales, marketing, customer services and public relation expertise, and comprehensive presentation and communication skills. Best fit position would be customer services specialist, sales and marketing representative. KEY SKILLS  Hard working, committed and self-oriented  Representable and very well communicator  Self-motivated and acquired team work spirit  Acquired appropriate academic qualification and relevant training  Creative and passion to the Job objectives  Fast learner and highly motivated WORK EXPERIENCE Customer service Feb 2013- August 2015 Vodafone, VIS, UK account. My role in company: . Explaining bills to customers. . Offering products and services. . Maintain customer satisfaction. . Handling complains and escalating cases if needed . Follow up with customers to make sure their issue is resolved. . after achieving KPIS for 5 month in a row I was promoted to a special team Named CRT Customer Resolution team, I was responsible of handling complains an Escalations raised, offering compensations when ever needed and making sure Customer case is resolved. Then I was promoted to a floor walker for 6 month and then to a team leader. Event organizer at Advennture company Sept 2015- October 2015 Arranging the High Tech Expo event took place in QNCC Turkey-Qatar My role: . Inviting Qatari companies to the event . Arranging Business to Business meetings for the Qatari companies with Turkish ones based on field of each company. . Collecting feedback from the Qatari representatives. EDUCATION / PROFESSIONAL TRAINING University East London (UEL) Bachelor in business information systems Graduated July 2012 Training Courses • Customer connection & hearing what people say Trainera learning consultant 12th of August 2015 Spoken Languages Arabic: Fluent English: Fluent 1
- 2. Nationality: Egypt Birth Date: 11 sept 1990 Age: 25 Contact details: 0097466539941 E Mail: amr.alaa017@gmail.com Current Address: Doha, Qatar Amr Alaa Eldin Ammar Customer Service, Sales and Marketing, Public Relations Computer skills: Dream Weaver Citrix Crystal Siebel Microsoft office ( Word, Excel, Power Point) 2