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- 1. A M R M O H A M M E D R E F A A T G H A Z A L Y 6 Elnemis st., Assiut, Egypt +201001400050 - 01066630474 Amrghazaly110@gmail.com OBJECTIVE Seeking a suitable position commensurate with my experience and my skills in company with a good reputation. EDUCATION 1998-2002 BA – Quality control and production .  Grade: good SKILLS Computer Skills:  Very Excellent all types of Windows.  Typing: excellent ''Arabic & English '' .  Very Excellent Knowledge of Windows, Word, Excel, and PowerPoint.  Excellent Knowledge of soft ware  Very Good Knowledge of MS-DOS.  Good knowledge of Outlook, Ms Project, and Photoshop.  Friendly user to internet and e-mail. Language Skills: Native language Arabic Good command of both written and spoken English Soft Skills: - Communicate well with others by diplomacy way and tact - Can work under stress - Good leader and responsible person - Ability to travel abroad - Effective leadership for the team and active participation within the team - Ability to solve problems - Provide the necessary support for the growth of business sales
- 2. SESSIONS  sales college .  Planning and priority settings.  time Management.  Playing well as a team.  Communicate effectively EXPERIENCE May 2012 - Present Sales Supervisor Pepsi In Abudawood Food & Beverage Distribution Company Job Description:- • Supervise Sales Representatives • Create reports showing Sales %, install %, adherence, and attendance etc. • Communicate all employee relations issues, concerns, and incidents to Sales Manager. • Assist Sales Manager by completing all assigned duties • Handle customer issues, resolution and communicate escalated issues to the Sales Manager • Assists in the development and implementation of marketing plans as needed. Nov 2011 – Apr 2012 Sales Supervisor Maraai In Abudawood Food & Beverage Distribution Company Job Description:- Supervise Sales Representatives • Create reports showing Sales %, install %, adherence, and attendance etc. • Communicate all employee relations issues, concerns, and incidents to Sales Manager. • Assist Sales Manager by completing all assigned duties • Handle customer issues, resolution and communicate escalated issues to the Sales Manager • Assists in the development and implementation of marketing plans as needed. 2
- 3. Apr 2010- Oct 2011 Sales Supervisor Pepsi In Abudawood Food & Beverage Distribution Company Job Description:- • Supervise Sales Representatives • Create reports showing Sales %, install %, adherence, and attendance etc. • Communicate all employee relations issues, concerns, and incidents to Sales Manager. • Assist Sales Manager by completing all assigned duties • Handle customer issues, resolution and communicate escalated issues to the Sales Manager • Assists in the development and implementation of marketing plans as needed. Apr 2009 - Mar 2010 Sales Supervisor Chipsy In Abudawood Foof & Beverage Distribution Company Job Description:- • Create reports showing Sales %, install %, adherence, and attendance etc. • Communicate all employee relations issues, concerns, and incidents to Sales Manager. • Assist Sales Manager by completing all assigned duties • Handle customer issues, resolution and communicate escalated issues to the Sales Manager • Assists in the development and implementation of marketing plans as needed. Mar 2008 – Mar 2009 Sales Representative in Abudawood Food & Beverage Distribution Company– Chipsy Operation Job Description:- • Deal with complaints from customers. • Help the company implement its marketing plans as required. • Establish and deploy special sales activities to reduce products in stock • Fulfill other duties and responsibilities as assigned. •Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Jan 2006 – Feb 2008 Whole sale Sales Representative in Henkel Company –cosmatics – Branch Job Description:- • Deal with complaints from customers. • Help the company implement its marketing plans as required. • Establish and deploy special sales activities to reduce products in stock • Fulfill other duties and responsibilities as assigned. •Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Jan 2004 – Dec 2005 Retail sale Sales Representative in Henkel Company –cosmatics – 3
- 4. Branch Job Description:- • Deal with complaints from customers. • Help the company implement its marketing plans as required. • Establish and deploy special sales activities to reduce products in stock • Fulfill other duties and responsibilities as assigned. •Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Jan 2003 – Dec 2003 temb. employee in Assuit unversity . INTERESTS Vollyball, Chatting, Traveling, and Helping others. PERSONAL INFORMATION Date of Birth: 20/10/1981 Marital Status: Married Military Status: Exemption final 4