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Design	
 Psychology:	
 Mo0vate	
 
Your	
 Users	
 
Amy	
 Bucher,	
 Ph.D.	
 
@amybphd,	
 amybucherphd.com
Types	
 of	
 Mo0va0on:	
 Self	
 Determina0on	
 Theory	
 	
 
Amo$vated	
 
≒ I	
 am	
 not	
 
mo0vated	
 
External	
 
≒ My	
 	
 
employer
/doctor/	
 
coach	
 told	
 
me	
 I	
 need	
 
to	
 
Introjected	
 
≒ I	
 know	
 I	
 
should	
 
Iden$鍖ed	
 
≒ The	
 
behavior	
 
is	
 
consistent	
 
with	
 my	
 
goals	
 
Integrated	
 
≒ The	
 
behavior	
 
is	
 part	
 of	
 
my	
 
iden0ty	
 
Intrinsic	
 
≒ The	
 
behavior	
 
feels	
 good	
 
Autonomous	
 Controlled	
 
More	
 likely	
 to	
 engage	
 in	
 and	
 
sustain	
 behavior	
 change	
 
Adapted	
 from	
 Segar	
 &	
 Hall	
 (2011)	
  Source:	
 Ryan	
 &	
 Deci	
 (2000)	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Involves	
 self-足ini0a0on	
 and	
 self-足regula0on	
 
of	
 ones	
 own	
 behavior	
 
Ability	
 to	
 interact	
 pro鍖ciently	
 or	
 
e鍖ec0vely	
 with	
 the	
 environment	
 
Feelings	
 of	
 closeness	
 and	
 belonging	
 to	
 
a	
 social	
 group	
 
Autonomy	
 
Competence	
 
Relatedness	
 
Motivation
Self-足Determina0on	
 Theory	
 (SDT):	
 Antecedents	
 of	
 
Mo0va0on	
 
Ryan,	
 R.	
 M.,	
 &	
 Deci,	
 E.	
 L.	
 (2000).	
 Self-足determina0on	
 theory	
 and	
 the	
 facilita0on	
 of	
 intrinsic	
 mo0va0on,	
 social	
 development,	
 and	
 well-足being.	
 	
 American	
 Psychologist,	
 55,	
 68-足78.	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Applica0on	
 of	
 SDT	
 
≒Minimal	
 external	
 pressure	
 
≒Provision	
 of	
 maximum	
 choice	
 
≒Internal	
 frame	
 reference	
 shared	
 
Autonomy	
 
Support	
 
≒Op0mal	
 challenge	
 
≒Developmentally	
 appropriate	
 demands	
 
≒Relevant	
 feedback	
 
Competence	
 
Support	
 
≒Warmth	
 
≒Involvement	
 
≒Conveyance	
 of	
 belongingness	
 
Relatedness	
 
Support	
 
Adapted	
 from	
 Sco_	
 Rigby	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
PERCEIVED	
 AUTONOMY	
 
Help	
 people	
 feel	
 they	
 have	
 control	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Pandora.com	
 Amy	
 Bucher,	
 Ph.D.
WeightWatchers.com	
 
Lunch	
 Builder	
 
Cheat	
 Sheet	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
PERCEIVED	
 COMPETENCE	
 
Help	
 people	
 feel	
 they	
 can	
 do	
 it	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
2x	
 weight	
 loss	
 in	
 people	
 who	
 track	
 food	
 
6+	
 days	
 per	
 week	
 vs.	
 people	
 who	
 track	
 
less	
 than	
 11	
 
1. Hollis,	
 J.	
 F.	
 et	
 al.	
 (2008).	
 Weight	
 loss	
 during	
 the	
 intensive	
 interven0on	
 phase	
 of	
 the	
 weight-足loss	
 maintenance	
 trial.	
 American	
 Journal	
 of	
 
Preventa8ve	
 Medicine,	
 32(5),	
 118-足126.	
 
2. Kruger,	
 J.,	
 Blanck,	
 H.	
 M.,	
 &	
 Gillespie,	
 C.	
 (2006).	
 Dietary	
 and	
 physical	
 ac0vity	
 behaviors	
 among	
 adults	
 successful	
 at	
 weight	
 loss	
 maintenance.	
 
Interna8onal	
 Journal	
 of	
 Behavioral	
 Nutri8on	
 and	
 Physical	
 Ac8vity,	
 3.	
 	
 
3. Bravata,	
 D.	
 M.,	
 et	
 al.	
 (2007).	
 Using	
 pedometers	
 to	
 increase	
 physical	
 ac0vity	
 and	
 improve	
 health:	
 A	
 systema0c	
 review.	
 Journal	
 of	
 the	
 
American	
 Medical	
 Associa8on,	
 298(19),	
 2296-足2304.	
 
18%	
 of	
 successful	
 dieters	
 kept	
 a	
 calorie	
 
diary,	
 vs.	
 8%	
 of	
 unsuccessful	
 dieters2	
 
People	
 using	
 pedometers	
 keep	
 their	
 
physical	
 ac0vity	
 at	
 27%	
 above	
 baseline	
 
levels3	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Opower.com	
 
1.4	
 	
 3.3%	
 energy	
 use	
 reduc0on	
 per	
 household	
 (Alco_,	
 2011)	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Feedback	
 Granularity	
 
Amy	
 Bucher,	
 Ph.D.
Amy	
 Bucher,	
 Ph.D.	
 
J&J	
 Digital	
 Health	
 Scorecard	
 h_p://www.digitalhealthscorecard.com/?sf7635864=1
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Does	
 it	
 work?	
 
h_p://duolingo.com/#/e鍖ec0veness-足study	
 
34	
 Hours	
 of	
 Duolingo	
  1	
 University	
 Semester	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
PERCEIVED	
 RELATEDNESS	
 
Show	
 people	
 theyre	
 connected	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
SDT	
 Applied	
 to	
 Beer	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com
Thank	
 you!	
 
≒ Twi_er:	
 @amybphd	
 
≒ Website	
 and	
 blog:	
 amybucherphd.com	
 
Amy	
 Bucher,	
 Ph.D.:	
 @amybphd,	
 amybucherphd.com

More Related Content

Amy Bucher: Motivate Your User, Boston UX Meetup 9/18/2014

  • 1. Design Psychology: Mo0vate Your Users Amy Bucher, Ph.D. @amybphd, amybucherphd.com
  • 2. Types of Mo0va0on: Self Determina0on Theory Amo$vated ≒ I am not mo0vated External ≒ My employer /doctor/ coach told me I need to Introjected ≒ I know I should Iden$鍖ed ≒ The behavior is consistent with my goals Integrated ≒ The behavior is part of my iden0ty Intrinsic ≒ The behavior feels good Autonomous Controlled More likely to engage in and sustain behavior change Adapted from Segar & Hall (2011) Source: Ryan & Deci (2000) Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 3. Involves self-足ini0a0on and self-足regula0on of ones own behavior Ability to interact pro鍖ciently or e鍖ec0vely with the environment Feelings of closeness and belonging to a social group Autonomy Competence Relatedness Motivation Self-足Determina0on Theory (SDT): Antecedents of Mo0va0on Ryan, R. M., & Deci, E. L. (2000). Self-足determina0on theory and the facilita0on of intrinsic mo0va0on, social development, and well-足being. American Psychologist, 55, 68-足78. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 4. Applica0on of SDT ≒Minimal external pressure ≒Provision of maximum choice ≒Internal frame reference shared Autonomy Support ≒Op0mal challenge ≒Developmentally appropriate demands ≒Relevant feedback Competence Support ≒Warmth ≒Involvement ≒Conveyance of belongingness Relatedness Support Adapted from Sco_ Rigby Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 5. PERCEIVED AUTONOMY Help people feel they have control Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 6. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 7. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 9. WeightWatchers.com Lunch Builder Cheat Sheet Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 10. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 11. PERCEIVED COMPETENCE Help people feel they can do it Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 12. 2x weight loss in people who track food 6+ days per week vs. people who track less than 11 1. Hollis, J. F. et al. (2008). Weight loss during the intensive interven0on phase of the weight-足loss maintenance trial. American Journal of Preventa8ve Medicine, 32(5), 118-足126. 2. Kruger, J., Blanck, H. M., & Gillespie, C. (2006). Dietary and physical ac0vity behaviors among adults successful at weight loss maintenance. Interna8onal Journal of Behavioral Nutri8on and Physical Ac8vity, 3. 3. Bravata, D. M., et al. (2007). Using pedometers to increase physical ac0vity and improve health: A systema0c review. Journal of the American Medical Associa8on, 298(19), 2296-足2304. 18% of successful dieters kept a calorie diary, vs. 8% of unsuccessful dieters2 People using pedometers keep their physical ac0vity at 27% above baseline levels3 Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 13. Opower.com 1.4 3.3% energy use reduc0on per household (Alco_, 2011) Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 14. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 15. Feedback Granularity Amy Bucher, Ph.D.
  • 16. Amy Bucher, Ph.D. J&J Digital Health Scorecard h_p://www.digitalhealthscorecard.com/?sf7635864=1
  • 17. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 18. Does it work? h_p://duolingo.com/#/e鍖ec0veness-足study 34 Hours of Duolingo 1 University Semester Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 19. PERCEIVED RELATEDNESS Show people theyre connected Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 20. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 21. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 22. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 23. Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 24. SDT Applied to Beer Amy Bucher, Ph.D.: @amybphd, amybucherphd.com
  • 25. Thank you! ≒ Twi_er: @amybphd ≒ Website and blog: amybucherphd.com Amy Bucher, Ph.D.: @amybphd, amybucherphd.com