Andrew Griffiths Bullet Proof Your Business Seminar Presentations Sydney June 2008
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The document discusses making businesses more resilient by focusing outward rather than inward. It introduces the concept of the "ME Myth", which is focusing on oneself ("ME") rather than customers and others ("YOU"). Applying the ME Myth approach means prioritizing customers, building relationships, raising standards of service, and thinking boldly. This outward focus can change businesses and have profound effects if adopted, though most businesses will continue doing what they have always done.
Andrew Griffiths Bullet Proof Your Business Seminar Presentations Sydney June 2008
- 1. Making your business bulletproof. Enhance Plus Events - Newcastle/Sydney June 2008
- 2. Here we go, another bloody motivational speaker...
- 3. Here we go, another bloody motivational speaker...
- 4. But 鍖rst a bit about me...
- 5. But 鍖rst a bit about me...
- 6. Now sold around the world....
- 7. Now sold around the world....
- 10. Tonight I am going to introduce a simple concept that can change the way you do business forever.
- 11. Tonight I am going to introduce a simple concept that can change the way you do business forever.
- 12. But 鍖rst - what kind of business do you really want to have?
- 13. But 鍖rst - what kind of business do you really want to have?
- 14. How we do business has changed a lot. It was so much simpler before.
- 15. How we do business has changed a lot. It was so much simpler before.
- 16. We live in a world where we, as individuals, are the centre of everything.
- 17. We live in a world where we, as individuals, are the centre of everything.
- 18. Our decision making processes are generally all about ME.
- 19. Our decision making processes are generally all about ME.
- 20. In many cases this inward focus leads to over analysis paralysis in many parts of our lives.
- 21. In many cases this inward focus leads to over analysis paralysis in many parts of our lives.
- 22. Welcome to the ME Myth!
- 23. Welcome to the ME Myth!
- 24. Smart businesses, big and small, have 鍖gured this out - with profound e鍖ects.
- 25. Smart businesses, big and small, have 鍖gured this out - with profound e鍖ects.
- 26. e key is - focus outwards not inwards when it comes to doing business.
- 27. e key is - focus outwards not inwards when it comes to doing business.
- 28. Every time you start to think about ME change your thoughts and start thinking about YOU.
- 29. Every time you start to think about ME change your thoughts and start thinking about YOU.
- 30. So this sounds really simple. How do we apply it?
- 31. So this sounds really simple. How do we apply it?
- 32. We can apply the ME Myth to all aspects of our lives - with profound e鍖ects.
- 33. We can apply the ME Myth to all aspects of our lives - with profound e鍖ects.
- 34. e ME Myth and our customers...
- 35. e ME Myth and our customers...
- 36. Why bother?
- 37. Why bother?
- 38. Our expectations as consumers have gone through the roof and this is reinforced by the amount of choice (which grows by the second) that we have.
- 39. Our expectations as consumers have gone through the roof and this is reinforced by the amount of choice (which grows by the second) that we have.
- 40. What type of customer are you creating?
- 41. What type of customer are you creating?
- 42. e Ambassador e Advocate e Loyal Customer e Acquaintance e Stranger e Disappointed e Angry e Terrorist
- 43. e Ambassador e Advocate e Loyal Customer e Acquaintance e Stranger e Disappointed e Angry e Terrorist
- 44. It all starts with our attitude...
- 45. It all starts with our attitude...
- 46. We have to raise our standards.
- 47. We have to raise our standards.
- 48. e Power of Perception Points
- 49. e Power of Perception Points
- 50. We need a communication overhaul
- 51. We need a communication overhaul
- 52. Sales in the satisfaction process...
- 53. Sales in the satisfaction process...
- 54. Put a bit of love into building relationships...
- 55. Put a bit of love into building relationships...
- 56. Its so much more than a place to work...
- 57. Its so much more than a place to work...
- 58. Our customers are in our community...
- 59. Our customers are in our community...
- 60. e need for extraordinary...
- 61. e need for extraordinary...
- 62. e ME Myth requires boldness...
- 63. e ME Myth requires boldness...
- 64. Every time you start to think about ME change your thoughts and start thinking about YOU.
- 65. Every time you start to think about ME change your thoughts and start thinking about YOU.
- 66. So whats the big deal - it seems pretty simple?
- 67. So whats the big deal - it seems pretty simple?
- 68. Only a tiny percentage of smart businesses will do it, most will do what they always do.
- 69. Only a tiny percentage of smart businesses will do it, most will do what they always do.
- 70. e end.........or perhaps it might just be the beginning.
- 71. e end.........or perhaps it might just be the beginning.
- 72. Our competitors are big, bright and colourful. We need to use everything within our disposal to win.
- 73. Our competitors are big, bright and colourful. We need to use everything within our disposal to win.
- 74. ank you for your time... www.andrewgri鍖ths.com.au
- 75. ank you for your time... www.andrewgri鍖ths.com.au