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Market segmentation
By
Anisha Jain
B.B.A.1styear
Dezyne Ecole college
www.dezynecole.com
Consumer Behavior
Market Segmentation
 The process of dividing a potential market
into distinct subsets of consumers and
selecting one or more segments as a
target market to be reached with a
distinct marketing mix.
Three Phases of Marketing
Strategy
Phase 2
Target Market and Marketing Mix Selection
Phase 3
Product/Brand Positioning
Phase 1
Market Segmentation
Segmentation Studies
 Discover the needs and wants of
groups of consumers to develop
specialized products to satisfy
group needs
 Used to identify the most
appropriate media for advertising
Bases for Segmentation
 Geographic
 Demographic
 Psychological
 Psychographic
 Sociocultural
 Use-Related
 Usage-Situation
 Benefit Sought
 Hybrid
Market Segmentation
Occupation
SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES
Geographic Segmentation
Climate
Density of area
City Size
Region Southwest, Mountain States, Alaska, Hawaii
Major metropolitan areas, small cities, towns
Urban, suburban, exurban, rural
Temperate, hot, humid, rainy
Demographic Segmentation
Income
Marital status
Sex
Age Under 12, 12-17, 18-34, 35-49, 50-64, 65-74, 75-99, 100+
Male, female
Single, married, divorced, living together, widowed
Under $25,000, $25,000-$34,999, $35,000-$49,999,
$50,000-$74,999, $75,000-$99,999, $100,000 and over
Education Some high school, high school graduate, some college,
college graduate, postgraduate
Professional, blue-collar, white-collar, agricultural,
military
SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES
Psychological Segmentation
Learning-involvement
Perception
Personality
Needs-motivation Shelter, safety, security, affection, sense of self-worth
Extroverts, novelty seeker, aggressives, innovators
Low-risk, moderate-risk, high-risk
Low-involvement, high-involvement
Psychographic
Subcultures (Race/ethnic)
Religion
Cultures
(Lifestyle) Segmentation Economy-minded, couch potatoes, outdoors enthusiasts,
status seekers
American, Italian, Chinese, Mexican, French, Pakistani
Catholic, Protestant, Jewish, Moslem, other
African American, Caucasian, Asian, Hispanic
Family life cycle
Social class Lower, middle, upper
Bachelors, young married, full nesters, empty nesters
Attitudes Positive attitude, negative attitude
Sociocultural Segmentation
SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES
Use-Related Segmentation
Brand loyalty
Awareness status
Usage rate Heavy users, medium users, light users, non users
Unaware, aware, interested, enthusiastic
None, some, strong
Use-Situation Segmentation
Location
Objective
Time Leisure, work, rush, morning, night
Personal, gift, snack, fun, achievement
Home, work, friends home, in-store
Person Self, family members, friends, boss, peers
Benefit Segmentation Convenience, social acceptance, long lasting, economy,
value-for-the-money
PRIZM NE
Geodemographics
Movers & Shakers, New Empty Nests, Boomtown
Singles, Bedrock America
Demographic/
Psychographics
Combination of demographic and psychographic profiles
of consumer segments profiles
SRI VALSTM Innovators, Thinkers, Believer, Achievers, Strivers,
Experiencer, Makers, Survivors
Hybrid Segmentation
Geographic Segmentation
 The division of a total potential
market into smaller subgroups on
the basis of geographic variables
(e.g., region, state, or city)
Demographic Segmentation
 Age
 Sex
 Marital Status
 Income, Education, and
Occupation
Psychological Segmentation
 Motivations
 Personality
 Perceptions
 Learning
 Attitudes
Two High-End Watches for Different
Psychological Segments
Psychographic Segmentation
 Also known as Lifestyle Analysis
 Psychographic variables include
attitudes, interests, and opinions
(AIOs)
Sociocultural Segmentation
 Family Life Cycle
 Social Class
 Culture, Subculture, and Cross-
Culture
Family Life Cycle Advertising
Video cameras are
often purchased
by young couples
with children.
Use-Related Segmentation
 Rate of Usage
 Heavy vs. Light
 Awareness Status
 Aware vs. Unaware
 Brand Loyalty
 Brand Loyal vs. Brand Switchers
High
Low
Consumption
High Low
LoLows
(starve)
HiHighs
(stroke)
LowHighs
(chase)
HiLows
(tickle)
Segmenting Customers by
Usage
Current Share
Benefit Segmentation
 Segmenting on the basis of the
most important and meaningful
benefit.
Band-Aid offers
flex as a
benefit to
consumers.
VALS Framework
Criteria for Effective Targeting
of Market Segments
 Identification
 Sufficiency
 Stability
 Accessibility
Strategies Implementing
Segmentation
 Concentrated Marketing
 One segment
 Differentiated
 Several segments with individual
marketing mixes.
THANK YOU
By
Anisha Jain
B.B.A.1styear
Dezyne Ecole college
www.dezynecole.com

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Anisha Jain BBA-1st Year

  • 1. Market segmentation By Anisha Jain B.B.A.1styear Dezyne Ecole college www.dezynecole.com Consumer Behavior
  • 2. Market Segmentation The process of dividing a potential market into distinct subsets of consumers and selecting one or more segments as a target market to be reached with a distinct marketing mix.
  • 3. Three Phases of Marketing Strategy Phase 2 Target Market and Marketing Mix Selection Phase 3 Product/Brand Positioning Phase 1 Market Segmentation
  • 4. Segmentation Studies Discover the needs and wants of groups of consumers to develop specialized products to satisfy group needs Used to identify the most appropriate media for advertising
  • 5. Bases for Segmentation Geographic Demographic Psychological Psychographic Sociocultural Use-Related Usage-Situation Benefit Sought Hybrid
  • 6. Market Segmentation Occupation SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES Geographic Segmentation Climate Density of area City Size Region Southwest, Mountain States, Alaska, Hawaii Major metropolitan areas, small cities, towns Urban, suburban, exurban, rural Temperate, hot, humid, rainy Demographic Segmentation Income Marital status Sex Age Under 12, 12-17, 18-34, 35-49, 50-64, 65-74, 75-99, 100+ Male, female Single, married, divorced, living together, widowed Under $25,000, $25,000-$34,999, $35,000-$49,999, $50,000-$74,999, $75,000-$99,999, $100,000 and over Education Some high school, high school graduate, some college, college graduate, postgraduate Professional, blue-collar, white-collar, agricultural, military
  • 7. SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES Psychological Segmentation Learning-involvement Perception Personality Needs-motivation Shelter, safety, security, affection, sense of self-worth Extroverts, novelty seeker, aggressives, innovators Low-risk, moderate-risk, high-risk Low-involvement, high-involvement Psychographic Subcultures (Race/ethnic) Religion Cultures (Lifestyle) Segmentation Economy-minded, couch potatoes, outdoors enthusiasts, status seekers American, Italian, Chinese, Mexican, French, Pakistani Catholic, Protestant, Jewish, Moslem, other African American, Caucasian, Asian, Hispanic Family life cycle Social class Lower, middle, upper Bachelors, young married, full nesters, empty nesters Attitudes Positive attitude, negative attitude Sociocultural Segmentation
  • 8. SEGMENTATION BASE SELECTED SEGMENTATION VARIABLES Use-Related Segmentation Brand loyalty Awareness status Usage rate Heavy users, medium users, light users, non users Unaware, aware, interested, enthusiastic None, some, strong Use-Situation Segmentation Location Objective Time Leisure, work, rush, morning, night Personal, gift, snack, fun, achievement Home, work, friends home, in-store Person Self, family members, friends, boss, peers Benefit Segmentation Convenience, social acceptance, long lasting, economy, value-for-the-money PRIZM NE Geodemographics Movers & Shakers, New Empty Nests, Boomtown Singles, Bedrock America Demographic/ Psychographics Combination of demographic and psychographic profiles of consumer segments profiles SRI VALSTM Innovators, Thinkers, Believer, Achievers, Strivers, Experiencer, Makers, Survivors Hybrid Segmentation
  • 9. Geographic Segmentation The division of a total potential market into smaller subgroups on the basis of geographic variables (e.g., region, state, or city)
  • 10. Demographic Segmentation Age Sex Marital Status Income, Education, and Occupation
  • 11. Psychological Segmentation Motivations Personality Perceptions Learning Attitudes
  • 12. Two High-End Watches for Different Psychological Segments
  • 13. Psychographic Segmentation Also known as Lifestyle Analysis Psychographic variables include attitudes, interests, and opinions (AIOs)
  • 14. Sociocultural Segmentation Family Life Cycle Social Class Culture, Subculture, and Cross- Culture
  • 15. Family Life Cycle Advertising Video cameras are often purchased by young couples with children.
  • 16. Use-Related Segmentation Rate of Usage Heavy vs. Light Awareness Status Aware vs. Unaware Brand Loyalty Brand Loyal vs. Brand Switchers
  • 18. Benefit Segmentation Segmenting on the basis of the most important and meaningful benefit.
  • 19. Band-Aid offers flex as a benefit to consumers.
  • 21. Criteria for Effective Targeting of Market Segments Identification Sufficiency Stability Accessibility
  • 22. Strategies Implementing Segmentation Concentrated Marketing One segment Differentiated Several segments with individual marketing mixes.
  • 23. THANK YOU By Anisha Jain B.B.A.1styear Dezyne Ecole college www.dezynecole.com