AO - Resume - 20160307
- 1. Ms. Mercedes Salazar-Serna 17071 SW 51st Court Miramar, FL 33027 US Mobile: 954-817-1465 Email: mserna0817@gmail.com Availability: Job Type: Permanent Work Schedule: Full-Time, Telework Desired locations: United States - FL United States - GA Work Experience: Federal Aviation Administration 7500 NW 58th Street Miami, FL 33166 United States 01/2012 - Present Salary: 64,621.00 USD Per Year Hours per week: 40 Series: 0341 Pay Plan: FV Grade: G Administrative Officer (This is a federal job) Duties, Accomplishments and Related Skills: Currently I am the Administrative Officer for Staffing for the Miami District. The District consists of 1- District Manager (FV-2186-L), 4-Technical Operation Managers (FV-2186-K); 18-Front Line Managers (FV- 2101-J); 1-Operations Support Manager (FV-0340-J) and 253 Employees. I perform the following actions in direct support of the 24 managers in the district which consist of: Preparing and Initiating Personnel and Administrative actions (SF-50) which consist of Recruitment Actions, Transfer Actions, Permanent or Temporary Promotion Actions, Retirements, Increases, and Awards among other actions. I work closely with the OSM and DM to analyze our staffing and prepare for future losses due to attrition or movements of employees/positions. I provide guidance to the DM, TOMs and FLMs on Policies and procedures to ensure that the Human Resource Personnel Management (HRPM) and Collective Bargaining Agreement (CBA) are being followed and policies and agreements are not being breached. Part of my responsibilities is to present and brief out on new staffing policies and or procedures that are being implemented by the Service Area or Headquarters during bi-weekly telcons and during District Management meetings.
- 2. I also service as the liaison for the managers and employees in working with the Service Center (Atlanta, GA) and or Regional Office (Washington, DC). Additional responsibilities include but are not limited to: travel management (E2), review authorizations/vouchers for the Miami District. CASTLE time & attendance - Ensure that the Miami District has not discrepancies in their CASTLE submission, assist employees with pay issues (Contact DOI). Benefits Work with employees in getting proper documentation submitted for health insurance, life insurance, beneficiaries, retirements, etc. Accomplishments: I was asked to provide training to the newly hired Administrative Officers for the Memphis and Philadelphia Districts. Prior to their arrival, from November and December 2014, I provided AO assistance to the Memphis District (Staff approximately 219 employees) in conjunction to my district. During May and June 2015, I provided AO assistance to the Philadelphia District (Staff approximately 223 employees) and then provided training to the new AO. Supervisor: Victor M. Rodriguez (202-267-7730) Okay to contact this Supervisor: Yes Federal Aviation Administration 7500 NW 58th Street Doral, FL 33166 United States 04/2011 - 01/2012 Salary: 52,749.00 USD Per Year Hours per week: 40 Series: 0344 Pay Plan: FV Grade: F Management and Program Assistant (This is a federal job) Duties, Accomplishments and Related Skills: As the MPA for the Miami District, I was responsible to work with the District Manager (FV-2186-K) as well as four SSC Managers (FV-2101-J). I prepared and managed correspondence; compiled, tracked and analyzed information for a wide variety of programs such as: budget, inventory, purchases, scheduled meetings, managed time and attendance, coordinated the implementation of new office policies and systems; maintained calendars for District Manager and facility as well as travel records and arrangements for each SSC. I ran budget reports every Monday and created a chart for the District Manager to review at his Monday morning staff meeting. I also provided guidance to the Miami ARTCC Tech Ops office on travel regulations and ensured that office travel practices meet established criteria. I reviewed travel vouchers for administrative and procedural compliance.
- 3. I provided support to the managers and other employees in the day-to-day operation which included the following areas: Fiscal management (Regis & Delphi entries), travel (GovTrip), contract administration (Prism), property management (ATIS), and overall office management. Used and understood a variety of computer programs and software applications such as Cru-X, CASTLE, eLMS and GovTrip. Provided general administrative guidance to the staff and kept managers informed of any issues. I served as the liaison between offices, internal and external to ATO, including Service Centers and FAA headquarters. Maintained an orderly supply room and distributed supplies. Accomplishments: Was responsible for the coordination and logistic for the Quarterly District Managers meetings. I ensured to secure location, lodging, speakers, etc. with no supervision. Supervisor: Duhamel Roman (305-716-1410) Okay to contact this Supervisor: Yes Federal Aviation Administration 7500 NW 58th Street Doral, FL 33166 United States 07/2010 - 04/2011 Salary: 47,987.00 USD Per Year Hours per week: 40 Series: 0318 Pay Plan: FV Grade: E Secretary (This is a federal job) Duties, Accomplishments and Related Skills: I maintained the District Managers calendar. Scheduled appointments and meetings based on knowledge of supervisor's preferences and priorities. Answered and routed calls and visitors to the appropriate specialists. I was responsible for typing correspondence, reports, or similar material from handwritten or electronic drafts. Also took and transcribed minutes from weekly staff meeting. I created non-technical correspondence on topics such as: office procedures, requests for information and letters of acknowledgement, commendation, or notifications. I also screened correspondence to identify proper routing and priority. I also made all the travel arrangements for the District Manager and completed/filed his travel vouchers upon his return. Accomplishments: Created a supply order request form with the supplies mostly used within the office to enable quick ordering and to maintain cost to a minimum.
- 4. Supervisor: Duhamel Roman (305-716-1410) Okay to contact this Supervisor: Yes Pediatrix Medical Group 1301 Concord Terrace Fort Lauderdale, FL 33323 United States 03/2010 - 06/2010 Salary: 20.00 USD Per Hour Hours per week: 40 Administrative Assistant Duties, Accomplishments and Related Skills: This position was a temporary assignment. Compiled information from the Southeast Region and prepared the information for distribution of Administrative Reports for 75 hospitals throughout the region. Was the responsible person for the schedule and calendar for the VP of Marketing and Public Relations. Received and distributed mail. Answered and redirected calls as needed. Researched internet sites to register and obtain information regarding upcoming medical conferences. Supervisor: Jorge Del Toro MD (954-858-0588 5050) Okay to contact this Supervisor: Yes Amcor PET Packaging 2801 SW 149th Avenue Hollywood, FL 33027 United States 07/2004 - 01/2010 Salary: 57,000.00 USD Per Year Hours per week: 45 Senior Executive Assistant Duties, Accomplishments and Related Skills:
- 5. As an Executive Assistant for the Vice President of International, I wore many hats which included Human Resources, Budget, Research, and Contractor. For Human Resources, I performed background investigations, set-up employees in Ceridian and maintain confidential employee files. I was also responsible for performing all new employee packages including on-board orientation agenda, administrated the company benefit plans, and provided training to the employees on how to include their yearly Incentive Goals into an in-house program called SuccessFactors. My financial responsibilities included, processing expense reports with proper receipt documentation for each expense. I planned organized and prepared materials for conferences and prepared slides for presentations. Travelled with the Executive team to Mexico to meet with clients and take minutes and create reports on what services we had that we could provide to meet the clients needs. This was then forwarded to the Executive team for possible execution. Established and maintained the filing system, screened telephone calls, scheduled meetings, prepared documents, and drafted business correspondence. Maintained a departmental time sheet of all sick days, vacation days and personal days to ensure there was proper coverage at all times. I served as the liaison for the Travel Agency, Building Management, Suppliers and Vendors as well as served as Office Manager and Receptionist. Supervisor: Ron Delia (954-499-4812) Okay to contact this Supervisor: Yes Education: Berkeley School West Paterson, NJ United States Associate's Degree 05/1995 GPA: 3.9 of a maximum 4.0 Major: Applied Science Specialization in Accounting Honors: Cum Laude Relevant Coursework, Licenses and Certifications: Belong to the Phi theta Kappa United States Honor Society. Job Related Training: FAA Safety Stand Down - October 2015 Human Trafficking Awareness Training - October 2015
- 6. CPR & First Aid - September 2015 ASH SAVI FY15 - August 2015 Reducing Text Messaging While Driving - August 2015 FAA OSH Rights and Responsibilities - August 2015 Intro to ATO Safety Management Systems - August - 2015 FAA FY15 Information Security & Privacy Awareness - August 2015 FAA Safety Orientation - August 2015 Hiring People with Disabilities and Targeted Disabilities - January 2015 Reducing Text Messaging While Driving - December 2014 Records Management - December 2014 Technical Operations Safety Action Program (T-SAP) - August 2014 Hiring People with Disabilities and Targeted Disabilities - August 2014 Value Performance - August 2014 2014 DOT Security and Privacy Awareness Training - June 2014 No FEAR Act and Whistleblower Protection Laws - May 2014 ASH SAVI FY14 Course - April 2014 FAA Standards of Conduct - February 2014 Advanced Reporting System (ARS) - March 2013 Equal Employment Opportunity and Discriminatory Practice in Hiring - March 2013 Privacy Awareness - March 2013 New Entrant Ethics Training - March 2013 Privacy and Information Security - March 2013 Human Trafficking Awareness Training - November 2012 Time Management: Avoiding Time Stealers - June 2012 Travel Charge Card Training - February 2012 WTTS - RO Training - February 2012 FAA Purchase Card Course - September 2011 COR/COTR Basic Training - August 2011 PRISM Acceptance - April 2011 Overview of FAA Financial Processes - February 2011 PRISM/Delphi Overview - February 2011 Introduction to Requisition - February 2011 Creating A Basic Requisition - February 2011 Maintaining and Monitoring Requisitions - February 2011 Requisition for Modification - February 2011 Requisition for Delivery Order/Task Order - February 2011 Requirement Specific Requisitions - February 2011 PCPS Introduction Overview - August 2010 Language Skills:
- 7. Language Spoken Written Read English Advanced Advanced Advanced Spanish Advanced Intermediate Advanced Affiliations: Phi Theta Kappa - United States Honor Society References: Name Employer Title Phone Email Victor M. Rodriguez(*) Federal Aviation Administration Manager, Business Management Group 202-267- 7730 victor.m.rodriguez@faa.gov Alfonso Zamora (*) Federal Aviation Administration Miami ARTCC Communication SSC 305-716- 1201 alfonso.zamora@faa.gov Angela Ciuro Federal Aviation Administration Management and Program Assistant 787-955- 9388 Juan Rodriguez(*) Federal Aviation Administration Manager - Miami ARTCC SOC SSC 305-716- 1790 juan.rodriguez@faa.gov
- 8. Name Employer Title Phone Email (*) Indicates professional reference Additional Information: Software's: Microsoft Word, Excel, PowerPoint, Visio, Adobe Pro, Lotus Notes, Outlook, Internet Castle - Cru-X - Time and Attendance Software E2 - GovTrip - Travel Arrangements FPPS - Federal Payroll Processing System SAPS - Staffing and Payroll System WTTS - Workforce Transformation Tracking System DELPHI - Budget Software REGIS - Budget Software PRISM - Budget Software PCPS - Purchase Card Processing System PIV - Personal Identity Verification Accounts Payable/Receivable, Invoice & Purchase Orders, Bank Statement Reconciliation General Office machinery. (E.g. Copiers, facsimile, scanners, printers, calculators)