Apple V&C is a Malaysian travel agency founded by Lee Ee Ho and Koh Yock Hens. It has 300 employees across 5 branches in KL, Tokyo, Singapore, Jakarta, and Malacca. In addition to tourism activities, Apple V&C operates an airline sales agency, owns 4 hotels, makes property investments, operates advertising media and a Japanese restaurant. It offers packages to 27 worldwide destinations tailored for different needs and budgets, including group packages. The company uses various pricing strategies like value-based, good value, and high-low pricing that varies by season and other factors. Products are delivered through group packages, online and agent bookings, cruise trips, and MICE events.
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2. Background
founder of apple V&C: Lee Ee Ho and koh Yock Hens.
The trailblazer it self in new destination and unique experience.
Travel agent in Malaysia .
300 employees
Heavy invest on training the staff
111 awards received from 2002 until 2015
Last awards (business excellence and product and service quality excellence rewards)
3. Introduction
5 branches: KL, Tokyo, Singapore, Jakarta and Malacca
Apple V&C does not operate only in truism activities but also :
1- travel and tour. ( Apple V&C)
2- Airlines GSSA. (selling all products of the airline in its region)
3- hotels. (4 hotels)
4- property investment. (5 investments)
5- advertising and media. (2 advertising media)
6- food & Beverage. (Japanese restaurant )
4. What do they offer offer ?
Up to 27 destination around the world.
Needs are fulfilled
2 types of packages (apple holiday and apply Muslim holiday )
Price unchanged but activities are slightly changed
Group packages
7. Pricing
The company uses three different types
of pricing:
- Value-based pricing
- Good value pricing
- High-low pricing
- mix
8. What other competitors prices are?
Apple V&C Sedunia holidays
Price (adult twin room) RM:2999 RM1758
Return ticket Yes No
KL to Hong Kong:
-Victoria peak
-Avenue of star
KL to Hong Kong:
- Hotel
- -rest
- Hong Kong to Macau tour - Shenzhen city tour
- Launch and dinner - Breakfast
9. When and how the prices vary?
Change of prices
During seasons
Abnormal changes
12. Group package
The more you buy the less you pay
Customers advantages: satisfaction level will be much more higher than a single
entry customer.
The companys advantage: focus more towards the single entrance rather than the
group
14. Free and Easy
What's hot
Due to verity of products. it helps the customer to choose
16. Ticketing
Booking online with your agent
The agent the will have the booking with the AppleV&C
Once the bookings are done there will be an E-ticket provided
18. Cruise
- Most traveling by the seas
- Allover Asia, Australia, Europe & America.
- All packages are in details
- Princess cruise
20. Club mud
Took place in September 2015.
Yet to have a customer for it.