Appreciative Inquiry Made Simple presentation
- 1. Appreciative Inquiry Division of Student Affairs San Jos¨¦ State University 2012 Professional Development Day Presenter: Art King March 9, 2012
- 2. Appreciative Inquiry Title: Positive ways of thinking and acting on the job: An Appreciative Inquiry Approach Learning Outcomes: o Learn how to turn negative statements into (Appreciative Inquiry) positive ones o Learn how to use neutral language to focus on issues rather than on positions or problems o Gain skills that help build team and appreciation for each other¡¯s contribution o Learn to better appreciate how success on the job can equate to student success and a helping and caring environment
- 3. Appreciative Inquiry o Cooperider and colleagues at Case Western University developed the theory in the 1970¡¯s o Further developed/expanded upon by Cooperider and Srivastva in 1987
- 4. What is Appreciative Inquiry (AI)? o A form of action research ¨C tracking and fanning ¨C collection of people¡¯s stories about something at its best. It allows us to look at what we want MORE of o A set of tools for catalyzing change ¨C - Inquiry is a way of asking questions that focuses on what is possible, not what is wrong. - Metaphors help generate new ways of thinking, acting, knowing - Reframing allows us to turn negative statements into AI
- 5. What is Appreciative Inquiry (AI)? o An organizational development tool that focuses on bringing out the best in people and organizations o It focuses on what we want more of that is good, rather than what we want less of that is bad o It helps individuals in organizations honor the past and manage change ¨C positive change that helps to reshape the future
- 6. Appreciative Inquiry o AI is an organizational development tool aimed at bringing out the best in people and organizations, instead of viewing them as problems that need to be solved
- 7. Appreciative Inquiry o AI is the cooperative search for the best in human beings, their organizations, and the world in which they live
- 8. Appreciative Inquiry o Replaces traditional problem solving ¨C which focuses on what is wrong so as to fix the problem ¨C seeks and finds images of the possible, rather than scenes of disaster and despair
- 9. Appreciative Inquiry Traditional Approaches o Define problems o Fix what is broken o Focus on decay o How did we let this happen? Appreciative Process o Find existing solutions (what works) o Amplify what works o Focus on life-giving forces o How can we work together to get the results we want?
- 10. Appreciative Inquiry ¡Operates under the assumptions that: o In every org., ¡°something¡± works and can be valued o What we focus on becomes the reality we create o The language we use creates our reality o The act of asking a question begins the change o People have more confidence about the future when they focus on the best parts of the past (UCSC Visioning Initiative)
- 11. The Four ¡°D¡± Cycle of AI o Discovery Stage Appreciating what takes place in the company; what gives life to the organization. Looks at the best of what is o Dream Stage Imagining what should be within the organization; forming ideas of what might be. Envisioning impact of desired future
- 12. The Four ¡°D¡± Cycle of AI o Design Stage What should be ¨C the ideal. This involves consensus building or co-constructing ¨C finding out what works and what should be o Delivery Stage (Destiny) Implementation and exploration of the changes outlined in the other stages. How to empower and adjust/improvise. Sustaining. Looking at what will be
- 13. Appreciative Inquiry OK! Let¡¯s practice¡ Let¡¯s apply what we now know¡
- 15. Appreciative Inquiry More Info? Contact: Art King Associate Vice President for Student Affairs San Jos¨¦ State University Tel: (408) 924-5900 E-message: art.king@sjsu.edu