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Usage of mobile Internet and
mobile apps in Bulgaria



Nokia Alps & South East Europe
Sofia, May 11 th 2010
Method & Sample
 Study description

 Method              Online Survey

 Field period        19.04. - 24.04.2010

 Sample              N=744, representatives for the Bulgarian online population (41%). Sample criteria: sex, age, region,
                     education; Sample provided by noema.bg

 Age                                                         Education
 Under 20 years                                5%            Compulsory schooling                                     2%
 20  29 years                                23%            Apprenticeship / professional training                  35%
 30  39 years                                30%            A-Levels                                                 7%
 40  49 years                                21%            University                                              56%
 50  59 years                                15%            Occupation
 60 years or older                             5%
                                                             employed (working man / clerk)                           39%
 Sex                                                         employed (in a leading position)                         18%
 Male                                         48%            self employed                                             9%
                                                             in education (pupils)                                     3%
 Female                                       52%
                                                             in university (students)                                 14%
                                                             currently unemployed (Parental leave, ) /
                                                                                                                      11%
                                                             looking for employment
                                                             in military service / compulsory social service           1%
Base: n=744 (All)
                                                             Pensioner                                                 4%
Sample
Region

Northwestern (Vidin, Vratsa, Montana, Lovech, Pleven)      11%

Northern Central (Veliko Tarnovo, Gabrovo, Razgrad,
                                                           12%
Russe, Silistra)
Northeastern (Varna, Dobrich, Targovishte, Shumen)         14%
Southeastern (Burgas, Sliven, Yambol, Stara Zagora)        10%
Southwestern (Blagoevgrad, Kustendil, Pernik, Sofia
                                                           39%
City, Sofia District)
Southern Central (Kardjali, Pazardjik, Plovdiv, Smolyan,
                                                           12%
Haskovo)

Characterisation of the own (most used) mobile device            Who pays for the (most used) cell phone?
A fairly simple and reliable device (e.g.: Nokia 3120,
                                                           39%   I pay these bills completely by myself.                     82%
Sony Ericsson K700)
                                                                 I carry more than half of those costs on my
                                                           18%                                                                2%
A classical but stylish device (e.g.: LG Chocolate)              own.
A device optimized for music or photo (e.g.: Sony
                                                           22%   Mainly, somebody else is carrying those costs.              15%
Ericsson Walkmanhandy W910i, Nokia 5700)
A smartphone or device optimized for business related
issues with a broad feature set (e.g.: BlackBerry 8300,    11%
Nokia E71)
Touchscreen Device (e.g.: Samsung Omnia, iPhone,
                                                           11%
HTC G2 Magic)                                                                                                     Base: n=744 (All)
Mobile Internet Usage & Billing
Do you surf the web with your
Mobile / smartphone?



                                            Base: n=744 (all)

If yes: Is there a data package attached to your                Size of the data package
mobile phone contract, or have you supplemented
your contract with such a package?




                          Base: n=156 (Mobile internet user)                               Base: n=47 (data package sub.)
Optimization of the Internet user experience
on mobile phones
How helpful do you experience the following possibilities to improve the internet usage on the
mobile phone?




                                                                                 Base: n=156 (Imobile Internet user)
Barriers for using the Internet
on mobile/smartphones
Why don't you use the Internet access on your mobile phone?

                                                              Major barriers:
                                                               Uncertainty about costs
                                                               Screen size
                                                               Perceived not useful
                                                                (unnecessary)




                                                                  Base: n=588 (Non-mobile Internet user)
Usage of mobile apps
 28% of the respondents have already used mobile apps
 App user have installed 8,5 Apps in average on their device.
 13% of the app users have already bought charged apps.

Favourite Categories




                                                                 Base: n=179 (Mobile app installer)
Apps Sources
From what sources have you downloaded your Apps in the past?
(aided, multiple responses possible)




                                                               Base: n=179 (Mobile app installer)
Reasons for using specific app stores
Why have you decided for a specific AppStore?
(aided, multiple responses possible, Top 5)




                                                Basis: n=179 (Mobile app installer)
Information sources for apps
What sources inform you about mobile applications?
(aided, multiple responses possible)




                                                     Base: n=179 (Mobile app installer)
App wishes
Please choose those companies / brands that you would like to see an app by / for.
We presented a list of brands and companies. Here is shown, how many respondents asked for
companies and brands of the following branches:

                                                                             Current health insurance status (active coverage)

                                                                             Local news, international news, weather forecast, TV program

                                                               new movies, current movie program, ticket reservation

                                                               Bus/train schedule, tickets/reservation, rerouting / delays

                                                               E-mail check up, e-mail notification, news/weather, icq access

                                                               Bill payment via mobile

                                                               Flight schedule, flight reservations, price info, delays

                                       Real time scores, betting on the mobile, sports news

                                       Parcel tracking, prices, delivery ordering

                                       Delivery ordering, menu

                                       Finance news, stocks info                                                             Base: n=744 (All)
Ovi Store Ecosystem Bulgaria


     Developer


  Marketing-Agency

                              CONSUMER
         Company

        Content Partner own
              media
Nokia App Forum




Nokia App Forum in Sofia 13th April
http://bulgaria.nokiaappforum.com/
Nokia Call4Mobile Applications -> 30th June
Thank you!

More Related Content

Apps bulgaria

  • 1. Usage of mobile Internet and mobile apps in Bulgaria Nokia Alps & South East Europe Sofia, May 11 th 2010
  • 2. Method & Sample Study description Method Online Survey Field period 19.04. - 24.04.2010 Sample N=744, representatives for the Bulgarian online population (41%). Sample criteria: sex, age, region, education; Sample provided by noema.bg Age Education Under 20 years 5% Compulsory schooling 2% 20 29 years 23% Apprenticeship / professional training 35% 30 39 years 30% A-Levels 7% 40 49 years 21% University 56% 50 59 years 15% Occupation 60 years or older 5% employed (working man / clerk) 39% Sex employed (in a leading position) 18% Male 48% self employed 9% in education (pupils) 3% Female 52% in university (students) 14% currently unemployed (Parental leave, ) / 11% looking for employment in military service / compulsory social service 1% Base: n=744 (All) Pensioner 4%
  • 3. Sample Region Northwestern (Vidin, Vratsa, Montana, Lovech, Pleven) 11% Northern Central (Veliko Tarnovo, Gabrovo, Razgrad, 12% Russe, Silistra) Northeastern (Varna, Dobrich, Targovishte, Shumen) 14% Southeastern (Burgas, Sliven, Yambol, Stara Zagora) 10% Southwestern (Blagoevgrad, Kustendil, Pernik, Sofia 39% City, Sofia District) Southern Central (Kardjali, Pazardjik, Plovdiv, Smolyan, 12% Haskovo) Characterisation of the own (most used) mobile device Who pays for the (most used) cell phone? A fairly simple and reliable device (e.g.: Nokia 3120, 39% I pay these bills completely by myself. 82% Sony Ericsson K700) I carry more than half of those costs on my 18% 2% A classical but stylish device (e.g.: LG Chocolate) own. A device optimized for music or photo (e.g.: Sony 22% Mainly, somebody else is carrying those costs. 15% Ericsson Walkmanhandy W910i, Nokia 5700) A smartphone or device optimized for business related issues with a broad feature set (e.g.: BlackBerry 8300, 11% Nokia E71) Touchscreen Device (e.g.: Samsung Omnia, iPhone, 11% HTC G2 Magic) Base: n=744 (All)
  • 4. Mobile Internet Usage & Billing Do you surf the web with your Mobile / smartphone? Base: n=744 (all) If yes: Is there a data package attached to your Size of the data package mobile phone contract, or have you supplemented your contract with such a package? Base: n=156 (Mobile internet user) Base: n=47 (data package sub.)
  • 5. Optimization of the Internet user experience on mobile phones How helpful do you experience the following possibilities to improve the internet usage on the mobile phone? Base: n=156 (Imobile Internet user)
  • 6. Barriers for using the Internet on mobile/smartphones Why don't you use the Internet access on your mobile phone? Major barriers: Uncertainty about costs Screen size Perceived not useful (unnecessary) Base: n=588 (Non-mobile Internet user)
  • 7. Usage of mobile apps 28% of the respondents have already used mobile apps App user have installed 8,5 Apps in average on their device. 13% of the app users have already bought charged apps. Favourite Categories Base: n=179 (Mobile app installer)
  • 8. Apps Sources From what sources have you downloaded your Apps in the past? (aided, multiple responses possible) Base: n=179 (Mobile app installer)
  • 9. Reasons for using specific app stores Why have you decided for a specific AppStore? (aided, multiple responses possible, Top 5) Basis: n=179 (Mobile app installer)
  • 10. Information sources for apps What sources inform you about mobile applications? (aided, multiple responses possible) Base: n=179 (Mobile app installer)
  • 11. App wishes Please choose those companies / brands that you would like to see an app by / for. We presented a list of brands and companies. Here is shown, how many respondents asked for companies and brands of the following branches: Current health insurance status (active coverage) Local news, international news, weather forecast, TV program new movies, current movie program, ticket reservation Bus/train schedule, tickets/reservation, rerouting / delays E-mail check up, e-mail notification, news/weather, icq access Bill payment via mobile Flight schedule, flight reservations, price info, delays Real time scores, betting on the mobile, sports news Parcel tracking, prices, delivery ordering Delivery ordering, menu Finance news, stocks info Base: n=744 (All)
  • 12. Ovi Store Ecosystem Bulgaria Developer Marketing-Agency CONSUMER Company Content Partner own media
  • 13. Nokia App Forum Nokia App Forum in Sofia 13th April http://bulgaria.nokiaappforum.com/ Nokia Call4Mobile Applications -> 30th June